HCS 490 - Week 4 - DQ 2
HCS 490 - Week 4 - DQ 2
CSU - Dominguez hills
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This 0 page Study Guide was uploaded by smartwriter Notetaker on Monday November 16, 2015. The Study Guide belongs to a course at a university taught by a professor in Fall. Since its upload, it has received 25 views.
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Date Created: 11/16/15
How can your organization make the case to consumers that you provide a high quality service product For an organization to make a great case to consumers that they provide a high quality serviceproduct requires providing a reputation of integrity and honesty The company needs to believe in the product themselves and would use their own family member The fact that you yourself believe in that product so much really tells the consumer you and your company and faith in it Also providing warranties that will stand behind the product if they are not happy with it gives the consumer reassurance that it is not so risky Customers patients etc want to be reassured that what you are telling them is the truth Showing documentation facts other patient comments are also ways to show customers what people think who have no tie to selling of that product Providing services to patients is an area that is a specialty The reason I say that is not everyone is able to provide services and make consumers happy When providing a service the consumer needs to feel comfortable and that you care They need to feel like you understand them and truly want the best for them When I go to homes and visit my patients the first thing I do is pet their dog if they have one and comment on how pretty something is in the home I look at my surroundings and try to come to a place where they feel I can relate and am accepting and value them allowing me to come into their home This right away puts us on a more personal and comfortable level so that when l have to provide therapy it is more apt to be comfortably received by the patient
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