MGT449 Wk 1 DQ 1
MGT449 Wk 1 DQ 1
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This 0 page Study Guide was uploaded by expert Notetaker on Wednesday November 18, 2015. The Study Guide belongs to a course at a university taught by a professor in Fall. Since its upload, it has received 17 views.
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Date Created: 11/18/15
Q What is poor quality What are some effects of poor quality How do the effects of poor quality affect an organization Ans When quality of something is unable to satisfy the desires of a customer then it tends to have a poor quality Basically quality is the set standards for a product or a service or it can also be defined as the performance desired from the product or a service When the product or a service is not able to meet these standards or show this performance then they are believed to have poor quality The customers when opting for any productservice are always looking for the quality as quality is a part of every productservice Like healthy and delicious food has the good taste and the health aspect which are the qualities of this food product but if they are not in accordance to what a customer is seeking for then they ll be considered as poor quality The quality is related to the attributes features excellence and the value of a product The poor quality can also be said as the difference between the desired value or excellence and the actual value The greater the difference more poor will be the quality Because of this poor quality the customer will never buy the product or service again which will definitely result in reduced sales profits and revenues finally turning it into a failure
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