MGT330 Final Exam1
MGT330 Final Exam1
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Date Created: 11/18/15
UNIVERSITY OF PHOENIX MANAGEMENT 330 FINAL EXAM NAME: __Name___________________ MGT330 Exam Questions Student Results No. of points True/False 20 (2 each) 40 Multiple Choice 20 (2.5 each) 50 Essay 10 (10 points) 10 TOTAL 100 20% of PLEASE TYPE ANSWER NEXT TO THE QUESTION AND BOLD TRUE OR FALSE (2 points each) 1. Management is the process of working with people and resources to accomplish organizational goals. True 2. Controlling is the management function of monitoring progress and making needed changes. True 3. Frontline managers or operational managers are lower level managers who supervise the operations of the organization. True 4. Technical skills pertain to the ability to identify and resolve problems for the benefit of the organization and its members. False 5. Barriers to entry are conditions that prevent new companies from entering an industry. True 6. Environmental scanning mean searching for and sorting through information about the environment. False 7. Competitive intelligence is a method for predicting how variables will change the future. True 8. Tactical planning is the process of identifying the specific procedures and processes required at lower levels of the organization. True 9. The strategic vision moves beyond the mission statement to provide a perspective on where the company is headed and what the organization can become. True 10. Core competencies are the unique skills and or knowledge an organization possesses that give it an edge over competitors. True 11. Ethics is the system of rules that governs the ordering of values. True 12. A centralized organization is one in which lowerlevel managers make important decisions. False 13. A matrix organization is a hybrid form of organization in which functional and divisional forms overlap. True 14. Logistics is the movement of resources into the organization (inbound) and products from the organization to its customers (outbound). True 15. Human Resource Management (HRM) refers to staffing, training, performance appraisal, rewards, and labor relations. 16. Feedforward control takes place before operations begin and includes policies, procedures, and rules designed to ensure that planned activities are carried out properly. True 17. An internal audit is an evaluation conducted by one organization, such as a CPA firm, on another. False 18. Democratic leadership is a form of leadership in which the leader solicits input from subordinates. True 19. Accountability is the expectation that employees will perform a job, take corrective action when necessary, and report upward on the status and quality of their performance. True 20. The number of subordinates who report directly to an executive or supervisor is known as the span of control. True MULTIPLE CHOICE (2.5 points each) please type your answer next to the question 21. The four traditional functions of management are a. planning, organizing, leading, and controlling. 22. ________ is the management function of assembling and coordinating human, financial, physical, informational, and other resources needed to achieve goals. b. Organizing 23. ___________ is the management function of systematically making decisions about the goals and activities that an individual, a group, a work unit, or the overall organization will pursue in the future. c. Planning 24. __________ is the management function that involves the manager's efforts to stimulate high performance by employees. a. Leading 25. _____ is a process planner's use, within time and resource constraints, to gather, interpret and summarize all information relevant to the planning issue under consideration. d. Situational analysis 26. ________ is an organization's basic purpose and scope of operations. d. Mission 27. _______ are groups and individuals who affect and are affected by the achievement of the organization's mission, goals, and strategies. b. Stakeholders 28. Which of the following does "S" stand for in the SWOT analysis? c. Strengths 29. The ________ depicts the positions in the firm and how they are arranged. b. Organization chart 30. A __________ organization is one in which highlevel executives make most decisions and pass them down to lower levels for implementation. a. Centralized 31. In a _____ organization, jobs (and departments) are grouped around specialized activities such as production, marketing, and human resources. d. Functional 32. An organizational form that emphasizes flexibility is ________. b. Organic 33. _________ is a leadership perspective that focuses on individual leaders and attempts to determine the personal characteristics that great leaders share. c. Trait Approach 34. ________ is a form of leadership in which the leader makes decisions on his or her own and then announces those decisions to the group. c. Autocratic 35. _________ is the use of rules, regulations, and formal authority to guide performance. a. Bureaucratic control 36. _______ is the control that focuses on the use of information about previous results to correct deviations from the acceptable standard. b. Feedback control 37. __________ is a leadership philosophy characterized by an absence of managerial decision making. c. Laissezfaire 38. Actions taken to ensure that the work group or organization reaches its goals are known as ________. c. task performance behaviors 39. An organizational form that emphasizes flexibility is ____________ d. organic structure 40. A leadership perspective that attempts to identify what good leaders do is called ________ c. behavioral ESSAY QUESTION (10 points) Choose one of the following management functions. Define the function Discuss issues related to the function that a manager faces with examples. Discuss how the function relates to the other three Use Bateman text material for support and cite. Please limit your answer to three paragraphs. The answer is evaluated on quality not quantity. PLANNING ORGANIZING LEADING CONTROLLING Control is the most important function to me. Control is the process that directs the activities of individuals toward the achievement of organizational goals (Bateman & Snell, 2009). Many issues related to controlling because so much is involved. Market control is the most volatile part because it is subject to change moment to moment. There are new competitors entering the market, competition changes their strategies, and consumers’ desires are not constant. All these factors matter when it comes to remaining competitive in a market. Controlling has a direct link to the other functions. For example, if a company does not have excellent clan control then leading because more difficult. Organizing and planning depend heavily on obtaining control because without control these functions will fall apart. For instance, if an organization plans and organizes a particular project but cannot get members to follow the blue print then all is for not. Control is a major factor in any organization.
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