ENG 221 Week 4 (DQ 1 and DQ 2)
ENG 221 Week 4 (DQ 1 and DQ 2)
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Date Created: 11/18/15
ENG 221 Week 4 Discussion Question 1 Based on Albers 2009 article What are some techniques for developing effective interactive and visual web based user manuals What are the benefits and challenges of developing interactive user manuals One of the techniques for developing effective interactive and visual web based user manuals is to understand the audience When the designer understands his or her audience they will be able to assist the user in finding the important elements of the situation and how it relates to elements This will also help the user to comprehend compleX information But just because the user comprehends the information does not mean that they will be able to executeput the information to use The designer need to also take social and environmental part of the situation into consideration as this is where most functional failure occur Albers 2009 The benefit of developing interactive user manuals is that the designer is able to reach a wider audience This can also be a Challenge in that with a wider audience it will be more difficult to assess social and environmental situation Reference Albers M 2009 Design for Effective Support of User Intentions in Information Rich Interactions Journal of Technical Writing amp Communication 392 177 194 doi102190TW392d Discussion Question 2 What are some Challenges of incorporating Visual elements in technical instructions or manuals Why are Visuals important Are there times when it would be inappropriate to include Visuals Explain your answers One challenge of including Visual elements in technical instruction or manuals is to get a Clear picture that depicts what it being written along with it Then there are those instructions that have just pictures with no written instruction at all I really think that type of instruction is not very good but that is just my opinion Yeah they get the job done and I guess if a person is not literate then that is great but I think for the most part if instructions are needed then written instructions need to be included I do think it is important to include Visuals because while you can just have written instruction but adding a picture helps in that the directions not only tell you what to do but they also show you As far as there being a time when a Visual would be inappropriate I cannot think of one
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