ISOM Final Study Guide
ISOM Final Study Guide DANC 100
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This 0 page Study Guide was uploaded by Ebony Notetaker on Monday December 14, 2015. The Study Guide belongs to DANC 100 at Ball State University taught by Pak in Summer 2015. Since its upload, it has received 37 views. For similar materials see Business Information Systems in Business at Ball State University.
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Date Created: 12/14/15
ISOM 210 Final Study Guide 1 Accounting and nance ERP components a Manage accounting data and nancial processes within the enterprise with functions such as general ledger accounts payable accounts receivable budgeting and asset management 2 Application integration a The integration of a company39s existing management information systems 3 Balance scorecard a A management system as well as a measurement system that a rm uses to translate business strategies into executable tasks 4 Bandwidth a Measures the maximum amount of data that can pass from one point to another in a unit of time similar to water traveling through a hose 5 Bit short for binary digit a The smallest element of data and has a value of either zero or one 6 Brainstorming a A technique for generating ideas by encouraging participants to offer as many ideas as possible in a short period without any analysis until all the ideas have been exhausted 7 Bullwhip effect a Occurs when distorted productdemand information ripples from one partner to the next throughout the supply chain 8 Business intelligence Bl a Information collected from multiple sources such as suppliers competitors customers partners and industries that analyze patterns trends and relationships for strategic decision making 9 Business requirements a The speci c business requests the system must meet to be successful so the analysis phase is critical because business requirements drive the entire systems development effort 10Client a A computer designed to request information from a server 11Critical path a The sequence of activities that determine the earliest date by which the project can be completed 12CRM analysis technologies a Help organizations segment their customers into categories such as best and worst customers 13CRM predicting technologies a Help organizations predict customer behavior such as which customers are at risk of leaving 14CRM reporting technologies a Help organizations identify their customers across other applications 15Customer relationship management a A means of managing all aspects of a customer s relationship with an organization to increase customer loyalty and retention and an organization39s pro tability 16Data integration a The integration of data from multiple sources which provides a uni ed view of all data 17Development phase a Transforms all the detailed design documents from the design phase into the actual system 18Domain name system DNS a Converts IP addresses into domains or identifying labels that use a variety of recognizable conventions 19Drones a An unmanned aircraft that can y autonomously or without a human 20Enterprise application integration EAI a Connects the plans methods and tools aimed at integrating separate enterprise systems 21Extreme programming XP methodology a Breaks a project into four phases and developers cannot continue to the next phase until the previous phase is complete 22Core ERP component a The traditional components included in most ERP systems and primarily focus on internal opportunities 23Ethernet a A physical and data layer technology for local area network networking 24Extensible markup language XML a A markup language for documents containing structured information 25Feasibility a The measure of the tangible and intangible bene ts of an information system 26Fiber optic a Refers to the technology associated with the transmission of information as light impulses along a glass wire or ber 27GIS map automation a Links business assets to a centralized system where they can be tracked and monitored over time 28Gantt chart a A simple bar chart that lists project tasks vertically against the project39s time frame listed horizontally 29Global positioning system GPS a A satellite based navigation system providing extremely accurate position time and speed information 30Source hypertext transfer protocol HTTP a Provides encryption and secure identi cation of an Internet server using a combination of HTTP and SSL 31lnternet a A massive network that connects computers all over the world and allows them to communicate with one another 32lnternet protocol versions a IPv6 is the next generation protocol designed to replace the current version Internet protocol IP version 4 IPv4 33nteroperabiity a The capability of two or more computer systems to share data and resources even though they are made by different manufacturers 34Loca area network LAN a Designed to connect a group of computers in proximity to each other as in an of ce building a school or home 35Logistics a Processes that control the distribution maintenance and replacement of materials and personnel to support the supply chain 36Materials management a Includes activities that govern the ow of tangible physical materials through the supply chain such as shipping transport distribution and warehousing 37Network a A communications system created by linking two or more devices and establishing a standard methodology by which they can communicate 38Network categories a LAN WAN MAN 39Wide area network WAN a Spans a large geographic area such as a state province or country 40Metropolitan area network MAN a A large computer network usually spanning a city 41Network convergence a The ef cient coexistence of telephone video and data communication within a single network offering convenience and exibility not possible with separate infrastructures 42Network operating system NOS a The operating system that runs a network storing information between computers and managing security and users 43Network topology a Refers to the geometric arrangement of the actual physical organization of the computers and other network devices in a network 440ffshore outsourcing a Using organizations from developing countries to write code and develop systems the country is geographically far away 450fftheshelf application a Supports general business processes and does not require software customization to meet the organization39s needs 460nshore outsourcing a Engaging another company within the same country for services 470utsourcing a An arrangement by which one organization provides a service or services for another organization that chooses not to perform them in house 48Packet a A single unit of binary data routed through a network 49Peer topeer network P2P a A computer network that relies on the computing power and bandwidth of the participants in the network rather than a centralized server 50Procurement a The purchasing of goods and services to meet the needs of the supply chain 51Project a A temporary activity a company undertakes to create a unique product service or result 52Project manager a An individual who is an expert in project planning and management de nes and develops the project plan and tracks the plan to ensure that the project is completed on time and on budget 53Protocol a A set of communication rules to make sure that everyone speaks the same language b A standard that speci es the format of data as well as the rules to be followed during transmission 54Radiofrequency information RFID a Uses electronic tags and labels to identify objects wirelessly over short distances 55Robotics a Focus on creating arti cial intelligence devices that can move and react to sensory input 56Server a A computer dedicated to providing information in response to requests 57Service a A business task 58Serviceoriented architecture SOA a Simply a business task that supports integrating a business as linked repeatable activities tasks or services 59SMART criteria a Time frame b Realistic c speci c 60software customization a modi es existing software according to the business39s or user s requirements 61supply chain management SCM a the management of information ows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate pro tability 62Transmission control protocolInternet protocol TCPIP a Provides the technical foundation for the public Internet as well as for large numbers of private networks 63Telecommunication systems a Enable the transmission of data over public or private networks 64Telecommuting virtual workforce a Allows users to work from remote locations such as home or a hotel using highspeed Internet to access business applications and data 65Upselling a Increasing the value of the sale 66Waterfall methodology a A sequence of phases in which the output of each phase becomes the input for the next 67WiFi a Portable devices can correct wirelessly to a local area network using access points that send and receive data via radio waves 68Wireless a Refers to any type of operation accomplished without the use of a hardwired connection
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