Final Study Guide
Final Study Guide MGT 340 100
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This 8 page Study Guide was uploaded by Rose_Esqui on Monday December 14, 2015. The Study Guide belongs to MGT 340 100 at Pace University - New York taught by Hwang in Fall 2015. Since its upload, it has received 375 views. For similar materials see International Management in Business, management at Pace University - New York.
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Date Created: 12/14/15
Final Study Guide Chapter 13 1. The process of influencing people to direct their efforts toward the achievement of some particular goal is referred to as: Leadership 2. The philosophical assumptions of both the Chinese & the Russian managers help dictate the leadership approach that they use. The assumptions are most easily seen in the: Managers' behavior 3. Which of the following leaders clarifies what needs to be done & provides both psychic & material rewards to those who comply with his/ her directives?: Contingent Reward Leader 4. Which type of leadership is popular in many technologically advanced countries?: Participative 5. Theory Z leadership is associated with the work of: William Ouchi 6. The limiting of uncertainty & the focusing of action on a limited number of alternatives is referred to Variety Reduction 7. This leader avoids intervening or accepting responsibility for follower actions.: Laissez-Faire Leader 8. Positive organizational scholarship consists of the following subunitexcept : Followers 9. The creation of uncertainty & the analysis of many alternatives regarding future action is referred to Variety Amplification 10. The leadership scholar that coined the terms "Theory X" & "Theory Y" management was: Douglas McGregor 11. The focus of attention of this leadership style usually is on work progress, work procedures & roadblocks that are preventing goal attainment.: Authoritarian 12. Bass found that the most effective leaders were __________ leaders.: Transformational 13. This is a dynamic view that factors in fundamental concerns, but ultimately emphasizes positive human potential.: POS 14. Authoritarian leadership has all of the following characteristics except : It is widely used by Theory Y managers 15. All of the following are assumptions that underlie Theory X management except : The expenditure of physical & mental effort at work is as natural to people as resting 16. Japan is well-known for favoring this approach to leadership.: Paternalistic 17. As a general statement, most evidence indicates that European managers tend to use this approach to leadership.: Participative 18. British managers tend to use a highly __________ leadership approach.: Participative 19. U.S. managers believe that to motivate workers. It is necessary to satisfy their: Higher-Order Needs 20. Compared to non-entrepreneurs, entrepreneurs typically: Are more creative & innovative Chapter 8 1. A key success factor is a factor that is necessary for a firm to compete effectively in a(n): Market Niche 2. Which foreign marketing strategy is characterized by niche companies that adapt their products to satisfy the high demands of differentiation and ignore economies of scale because integration is not very important?: Multi-Domestic 3. The products sold by MNCs pursuing this approach often have a large portion of their value added in the downstream activities of the value chain.: Political Imperative 4. All of the following are characteristics of TQM except: The quality strategy is formulated by the front-line employees and is diffused throughout the organization. 5. MNCs have found that whether they are exporting or producing the goods locally in the host country, consideration of worldwide production is important. All of the following are factors to be taken into consideration except: A plant will produce goods for many locales. 6. The strategic planning process that helps a firm evaluate its current managerial, technical, material and financial strengths and weaknesses is: Internal Resource Analysis 7. All of the following are challenges firms could face in the implementation of a BOP strategy except: Coordinating Administrative Functions 8. A worldwide strategy based on cost leadership, differentiation and segmentation is referred to as the: Economic Imperative 9. Which of the following strategies has the highest need for integration and differentiation?: Transnational 10. The approach to strategic formulation and implementation utilizing strategies of TQM to meet or exceed customers' expectations and continuously improve products and/or services is referred to as the: Quality Imperative 11. _____ is the production and distribution of products and services of a homogeneous type and quality on a worldwide basis.: Global Integration 12. The process of providing goods and services in accord with a plan of action is: Strategy Implementation 13. Companies that pursue this strategy typically sell products for which a large portion of value is added in the upstream activities of the industry's value chain.: Economic Imperative 14. The process of determining an organization's basic mission and long-term objectives and then implementing a plan of action for attaining these goals is: Strategic Management 15. Honda and General Motors have both built plants in Thailand to take advantage of: Tax Incentives & Demand 16. When market liberalization is delayed: It gives first movers a significant advantage over later entrants. 17. This strategy is appropriate when the need for national responsiveness is low and the need for globalization integration is high.: Global 18. The implementation of a marketing strategy in international areas is built around the well-known "four Ps". These are: Product, Price, Promotion and Place 19. When the need for national responsiveness is high and the need for global integration is low, a(n) _____ strategy is appropriate.: Multi-Domestic 20. Which of the following is likely to be the most effective strategic approach for the "base of the pyramid"?: Leapfrog technologies including disruptive technologies. Chapter 9 1. This is an agreement that allows one party to use an industrial property right in exchange for payment to the other party.: License 2. A global functional division structure is used primarily by: Extractive Companies 3. In which of the following MNC structures are tight process bureaucratic controls used to maintain product quality and consistency?: Global Product Division 4. Companies still in the development stages of international business involvement are most likely to adopt the: International Division Structure 5. In a company that has a narrow product line, the export manager usually reports directly to the head of: Marketing 6. A _____ is a business arrangement under which one party allows another to operate an enterprise using its trademark, logo, product line and methods of operation in return for a fee.: Franchise 7. In a study of U.S. and Japanese firms in Taiwan, objective formalization was measured by: The number of different documents given to employees. 8. The difficulty encountered in reconciling a product emphasis with a geographic orientation is the primary disadvantage of a(n): Global Area Division Structure 9. A structure that is a combination of a global product, an area or a functional arrangement is referred to as a(n) _____ organizational structure.: Mixed 10. A structure under which global operations are organized on a geographic rather than a product basis is referred to as a(n): Global Area Division Structure 11. The structural arrangement that allows a company to develop an overall, unified approach to international operations and helps the firm develop a cadre of internationally experienced managers is an advantage of a(n): International Division Structure 12. Which of the following is an advantage of a global area division structure?: The structural arrangement helps a firm cater to local needs in foreign markets. 13. Which of the following provides the most benefits when the need for product specification or differentiation is high?: Global Product Division 14. The products sold by firms that adopt a global product division structure are generally in the _____ stage of the product life cycle.: Growth 15. The output control in which profit responsibility is shared with product and geographic units is characteristic of a(n): Matrix Structure 16. These agreements typically require payment of a fee upfront and then a percentage of the revenues.: Franchise 17. Which of the following organizes worldwide operations based primarily on function and secondarily on product?: Global Functional Division Structure 18. Clothing manufacturing fits which of the following globalization versus local responsiveness combination?: Low pressure for globalization, high pressure for local responsiveness. 19. A structural arrangement that handles all international operations out of a division created for this purpose is referred to as a(n): International Division Structure 20. Individuals who work for a company, usually via the Internet and move on to other employment when their assignment is done are known as: Electronic Freelancers Chapter 3 1. Development that meets humanity's needs without harming future generations is termed as: Sustainability 2. Corporate governance: Can be defined as the system by which business corporations are directed and controlled. 3. Which of the following views the individual as part of rather than separate from nature?: Eastern Philosophy 4. Corporate social responsibility: Refers to the actions of a firm to benefit society beyond the requirements of the law and the direct interests of the firm. 5. The elimination of discrimination with respect to employment and occupation is a principle of the Global Compact which applies to: Labor 6. Which of the following is not one of the U.N. Millennium Development Goals?: Eradicate female infanticide in China. 7. Latin American countries have established the _____ Inter-American Convention Against Corruption, which entered into force in March 1997.: OAS 8. Which of the following is likely to present an opportunity for MNCs to make a positive impact in developing countries?: Adoption and exportation of best practices. 9. The transfer of the labor force overseas creates…: An interesting dynamic in the scope of ethics and corporate responsibility. 10. "Crony Capitalism" describes business practices in countries with: Weak, concentrated corporate governance 11. The United Nations chapter dedicated to the education, promotion, facilitation and advocacy of sustainable practices and environmentally sound concerns is called the…: UNEP 12. Which of the following is the most urgent need of developing countries?: Malnutrition and Disease Control. 13. ‘Freedom of association and the effective recognition of the right to collective bargaining is a principle of the Global Compact which applies to: Labor 14. The study of morality and standards of conduct is referred to as: Ethics 15. This legislative measure makes it illegal to influence foreign officials through personal payments or political contributions.: Foreign Corrupt Practices Act 16. Identify the incorrect statement with regard to equal employment opportunity in Germany.: Opportunities for female managers in Germany are no longer limited and appear to be improving significantly for the future. 17. All of the following are accurate in regard to the issue of sexual harassment in the Japanese workplace except: Sexual harassment remains a minor social issue in Japan, despite a heightened sensitivity in recent years. 18. The Millennium Development goals constitute an ambitious agenda by the _____ to improve the human condition.: UN 19. Which of the following statements is not true with regard to child labor?: Child labor continues to climb. 20. All of the following statements are accurate with regard to the status of women in the French workplace except: As a result of strong efforts to gain equality, French women are no longer underrepresented in the workplace.
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