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Lecture 20 - Organization Interactions

by: Leslie Ogu

Lecture 20 - Organization Interactions ORSC 1109

Leslie Ogu
GPA 3.01

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About this Document

We discuss how organizations make their decisions, learn from their past errors and actions, and utilize the data to determine how to move forward. Some organizations use the same method of address...
Introduction to Organizational Sciences
Costanza, D
Class Notes
organizational science, approaches, strategy, decision making, stretch assignment, exploitative, Exploration, levels, problem solving, structured, unstructured, incremental, Carnegie, programmed, unprogrammed, decisions
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This 2 page Class Notes was uploaded by Leslie Ogu on Wednesday April 6, 2016. The Class Notes belongs to ORSC 1109 at George Washington University taught by Costanza, D in Fall 2015. Since its upload, it has received 8 views. For similar materials see Introduction to Organizational Sciences in Humanities and Social Sciences at George Washington University.


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Date Created: 04/06/16
Leslie Ogu ORSC 1109  04/06/2016 ­ O​rganizational Interactions    Woodward ­​  Programmability  Technology ⇒ Structure  Perrow ­​ Task Characteristics  Task ⇒ Structure    Thompson ­ I ​nterdependence  1. Mediating / Pooled  2. Linked / Sequential  3. Intensive / Reciprocal  a. Interdependence ⇒ Structure    Decision Making  ● Programmed Decisions  ○ Fairly routine; fairly straightforward  ○ If you are dealing with a constantly changing environment, these decisions  become less and less useful  ● Unprogrammed Decisions  ○ Novel; unstructured; new; unexpected  ○ Every other decision an organization has to make  ● Approaches / Models  1. Rational  a. Identify the problem  i. What is the actual problem? What is the cause? What  makes it a problem? How serious is it?  b. Generate Solutions  c. Select & Implement  i. Pick the good solutions  ii. Which solutions are feasible?  2. Carnegie Model  a. Bounded­Rational Decisionmaking   b. Recognizes satisficing (there is not just one solution for every  problem; there is more than one way to do something; best option  of possible solutions available)  c. Stakeholder  i. There will be disagreement about what the problems are,  which solutions to use, etc  ii. How to navigate disagreements  3. Incremental  a. Take it in steps  4. Unstructured  a. Deal with things as they occur  b. Organizations dislike this approach  c. Best for small issues  5. Solution First    Organizational Learning  ● Improve capacity to decisionmaking and problem solving  ● Exploration  ○ Finding new ways to do things; different actions  ○ More business strategy  ● Exploitative  ○ Finding ways to do current things better, more efficiently, cheaper, etc  ○ More functional strategy  ● Levels  1. Individual  a. Training  b. Development in area of expertise  c. Stretch Assignment​  ­ bring in people who know how to do  something and then give them specialized training to improve in  that specific area; maximizes employee efficiency to organization  i. Risk: It could fail miserably  ii. Payoff is really good if it works 


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