Popular in Course
verified elite notetaker
Popular in Business
This 1 page Document was uploaded by an elite notetaker on Monday December 21, 2015. The Document belongs to a course at a university taught by a professor in Fall. Since its upload, it has received 6 views.
Reviews for Restaurant-Consultant
Report this Material
What is Karma?
Karma is the currency of StudySoup.
You can buy or earn more Karma at anytime and redeem it for class notes, study guides, flashcards, and more!
Date Created: 12/21/15
The digital revolution has been well underway for a few years, but it’s now evolving and affecting the restaurant industry in exciting ways few would have thought possible. Fortunately (or unfortunately, depending on your line of work), the old clunker POS (Point of Sale) system of yesterday has finally acknowledged and begrudgingly approved the writing of its own obituary. In much the same way as the rotary phone existed along side touch-tone phones (or touch-tone phones still sold while mobile phones hit the market), the restaurant POS as we know it today exists alongside technologies that leave it operating embarrassingly deficient to the emerging technology of the day. One trend technology buffs have been anticipating for a decade or more has now become a commercial reality – the self-service ordering kiosk. It was only 2008 when I gave a speech in Europe that started off with a short clip from the Minority Report where Tom Cruise is recognized by his falsified eyeballs at the GAP, where a virtual reality retail associate suggests new product upgrades based on past purchases recalled on a retina scan. It was worth little more than a chuckle then (and considered ridiculously future-fantasy when the movie first came out), but we’re now there at the point where Orwellian fantasy meets commercial reality. Just as POS replaced the cash register, the self-serve kiosk model with likely replace POS. The QSR business model is built on speed, efficiency (lower costs) and convenience, and the self-service model responds to all three. Contsct Us http://aaronallen.com
Are you sure you want to buy this material for
You're already Subscribed!
Looks like you've already subscribed to StudySoup, you won't need to purchase another subscription to get this material. To access this material simply click 'View Full Document'