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Date Created: 12/21/15
DirectBuy of Woodbridge: Providing Customer Service to New Jersey Homes There are many home improvement centers these days, but only a few provide quality customer service. Among the select few is DirectBuy of Woodbridge, a leading home furnishings club that offers direct insider prices to its members. For more than forty years, it has established different locations throughout the United States and Canada. It has also provided ways to let consumers shop conveniently, while letting them have significant savings on household furnishings, flooring, outdoor products, and accessories. THE V.I.P.C ONSUMER Becoming an exclusive member of DirectBuy is easy. Interested consumers simply need to pay a membership fee to join and enjoy its benefits. These include access to authorized manufacturer and supplier stocks, no hidden retail markup when ordering, and members-only discount offers. In addition, the shipping and handling fees are affordable, providing consumers with a better shopping experience. A NYTIME ,A NYWHERE Regardless of state, the club membership is valid at any branch in the United States and Canada. Members do not have to worry about moving to another area because DirectBuy has more than 100 locations in the United States alone. Furthermore, the members-only website features product descriptions, images, pricing, and decorating tips for every homeowner. This is where club members can receive exclusive updates, along with supplier and local showroom information. H APPY B UDGET DirectBuy allows members to buy products that manufacturers and distributors offer for the same price. This way, members can get the same items they see on retail stores. Without the hidden retail markup, DirectBuy provides their members a chance to buy branded products at reasonable prices. A N UMBER OF C HOICES Direct Buy Woodbridge offers more than a million household products, including specialty and custom- made furniture. The branch features more than 700 brand names in the United States and over 500 brand names in Canada. Its wide selection of branded, quality items even exceeds warehouse clubs and retail stores. In addition, DirectBuy always updates their product database to make sure that their members have access to the latest brands. C USTOMER S ERVICE DirectBuy is a one-stop shop that provides a comfortable environment to consumers. The spacious, well-organized design of the showrooms allows anyone to choose a product properly. Here are some benefits of applying for a club membership: DirectBuy gives new members an orientation about what they can do and what the business can do for them. Trained product specialists in five major categories, namely home furnishings, home improvement, flooring, entertainment and outdoor, and accessories, are available. Their trained personnel deliver more than 90% of products at below market freight rates. This way, members can enjoy a safe, cost-effective, and timely shipment. Merchandise inspectors are present at every warehouse to make sure that products are in good condition before shipping. DirectBuy works with trusted suppliers, contractors, and installers to provide professional design, delivery, and installation services. When applicable, DirectBuy covers any merchandise by manufacturer’s warranty. Getting a quality customer service from home improvement suppliers and experts is now easy because of Woodbridge Direct Buy. For its over 400,000 members, accomplishing their home improvement needs is easier and more cost-effective.
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