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Date Created: 12/21/15
MICHAEL DAVID BROWN, CPP, PCI, PSP Tel: (716) 816-5013 Madison, AL 35757 E: firstname.lastname@example.org Fax: (256) 325-6346 CORPORATE SECURITY MANAGEMENT Certified Protection Professional – CPP / Professional Certified Investigator – PCI Physical Security Professional -- PSP Proactive Security Director skilled in corporate security procedures, law enforcement, experienced in narcotics, fraud, workplace violence, internal theft and other types of investigations. Proven talent for implementing cost cutting measures and improving efficiencies in security program in Kaizen environment for major corporate clients. Experience in security technology (access control systems, surveillance, and cameras) as well as top-notch strategic, organizational, training, budgeting, and management skills. Repeatedly recognized and awarded for individual and team performance with multiple law enforcement and corporate security awards. Member: American Society for Industrial Security (ASIS) International. AREAS OF EXPERTISE ▪ Disaster Planning ▪ Reid Technique ▪ Operations & Staff Leadership ▪ Security Program Management ▪ Budget Planning & Administration ▪ Security Training Programs ▪ Threat & Risk Assessment ▪ CCTV, Alarms & Access Control ▪ Security Policy Development PROFESSIONAL EXPERIENCE SECURITAS SECURITY SERVICES, USA – Huntsville, AL 3/08 to 10/12 Branch Manager / State Certified Trainer I provided leadership for Huntsville, AL Branch; which includes all of Alabama north of Birmingham. I ensured delivery of high quality services; managed operations efficiently and effectively to achieve service and profitability objectives. I initiated the acquisition and integration of new business; Coordinated and directed new client transitions and implemented client service drivers. I promoted client and employee retention initiatives throughout the branch. I ensured the delivery of high quality customer service through regular contact with clients; evaluated service quality and initiated corrective action as necessary. Financial Management: Analyzed operational and financial indicators to continuously improve Branch performance; ensured profitable operations with full profit and loss accountability. Developed and administered Branch budget in collaboration with Area management. Authorized appropriate expenditures including equipment, supplies, and vehicles. Security Policy Development: Met regularly with client representatives for status updates and to addresses any actual or potential problems; negotiated client contracts; supported client start-ups; carried out security planning, assessments and surveys; reviewed and updated post orders. Reviewed site reports to ensure post orders and client directions have been followed. Staffing & Scheduling: Recruited, selected, orientated, trained, and developed high caliber staff in collaboration with Area management; planned, assigned, and directed work; coached employees to enhance skills; carried out disciplinary actions as necessary. Consistently received “Exceeds Expectations” ratings and recognition for site management from client Toyota. Directed and improved daily operations in Kaizen-focused plant and managed staffing, scheduling, payroll, budget management, and media and client relations. Disaster & Threat Planning: Initiated and introduced automated notification system (email alerts to cell phones) for impending inclement weather, including tornadoes, which replaced time-consuming phone-call relay. Played key role in disaster planning and emergency incident analysis with environmental and safety departments. Proactively reviewed security policies and procedures for improved security performance. Contributed to color-coded system to assess and rank threat level from terminated employees. Continued MICHAEL DAVID BROWN Resume Page Two BUFFALO POLICE DEPARTMENT – Buffalo, NY 3/88 to 3/08 Detective 2-time Recipient of the Mayor’s Award for outstanding police work and Officer of the Month Awards; Assigned to the Narcotics, Robbery, Special Frauds, and General Investigation Unit; Special focus areas were Critical Incident Management, Interviewing and Comprehensive Report Writing. Crime Scene & Investigation Leadership: Managed investigative operations for fire, death, and major crime scenes in the City of Buffalo. Served as lead investigator with DEA for narcotics investigations. Specialized in check / money fraud, forgeries, contractor fraud, and robberies, including criminal and background checks. Critical Incident Management: Directed vulnerability assessments, photo surveillance, and security logistics for narcotics raids and indictment warrants. Delegated police officers to conduct critical law enforcement operations and managed personal security for confidential informants and police / inter-agency teams. Inter-Agency Relations: Built and nurtured collaborative relations with District Attorney’s Office, outside agencies and task forces (county, state, and federal), and State Fire Marshall. Interviewing & Report Writing: Maximized quality of investigative interviews by creating rapport with victims, witnesses, and suspects. Used technology to streamline documentation and reporting for case management. EDUCATION, CERTIFICATIONS & LICENSES BS, Criminal Justice and BA, Sociology – State University of New York College at Buffalo, Buffalo, NY – 5/86 Certified Protection Professional (CPP) – ASIS, Huntsville, AL – 5/09 Professional Certified Investigator (PCI) – ASIS, Huntsville, AL – 6/10 Physical Security Professional (PSP) – ASIS, Huntsville, AL – 7/10 Notary Public – Sate of Alabama, Madison County – 5/11 Certified Investigator – New York State Division of Criminal Justice, Buffalo, NY – 12/00 Certificate – John Reid School of Interview and Interrogation, Buffalo, NY – 8/02 Certified Police Officer – New York State Division of Criminal Justice, Erie County, NY – 12/87 Licensed Private Investigator – New York State – 9/02 to 9/04 Brass Ring Branch Management Training Program – Securitas Security Services, Huntsville, AL – 1/10 Certified Trainer – Alabama Security Regulatory Board – Montgomery, AL Certificate - Business Practices & Principles – Securitas University, Huntsville, AL - 6/12 Certificate - FBI Citizens Academy – Huntsville, AL – 6/12 Certificate – JPAS Training – NCMS – Huntsville, AL – 5/11 Certificate – Weapons of Mass Destruction – Buffalo, NY Police Department – Buffalo, NY – 10/07 AFFILIATIONS Alabama Security Regulatory Board – Rules Committee, Member – Montgomery, AL – 5/10 Alabama Security Regulatory Board – Training Committee, Chairman – Montgomery, AL – 5/11 ASIS (American Society of Industrial Security) – Member - Huntsville, AL – 12/08 ASIS (American Society of Industrial Security) – Certification Committee, Chairman – Huntsville, AL – 1/12 Calhoun Community College – Criminal Justice Advisory Board, Member – Huntsville, AL – 10/09 FBI Citizens Academy Alumni Association – Member – Huntsville, AL – 6/12 NCMS (National Classification Management Society) – Member – Huntsville, AL – 7/12 Securitas – LMS (Learning Management System), Coordinator; State of Alabama – Huntsville, AL – 1/10
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