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Date Created: 12/21/15
MARK ENOS 719-650-4574 Colorado Springs, CO 80908 email@example.com www.linkedin.com/in/markenos Director HR, Organizational Development PROFILE Successful executive leader in start-up operations, large-scale human resources, organizational development and financial services in consumer-facing and B2B marketplaces. Proficient as a Strategic Thinker, Change Agent and Process Advocate in delivering value-based solutions, staffing models, project accountability and executive relationship building in multifaceted business settings. Recognized as a strong team Leader in negotiating major deals, implementing critical business plans and facilitating high-impact deals with a seasoned approach. Rapid delivery of high-growth revenue results and cost controls through focused goal-setting, complex problem solving and creative troubleshooting. Solid expertise in negotiating and executing complex contracts, vendor agreements, and unique product launches with top management, major vendors and key decision-makers. Fully familiar with payment solutions, payroll software, benefits administration, compensation planning, workman’s compensation, employee surveys and representation at liability litigation. Self-motivated to achieve peak business performance, maintain top productivity, streamline operations, ensure total client satisfaction and meet aggressive corporate objectives. Highly skilled in building, training, motivating, mentoring and supervising top-performing teams of sales management and cross-discipline professionals; Proficient with P&L, budgeting and cost controls. Extensive stewardship background in building and retaining key accounts and profitable relationships in diverse industries and multinational marketplaces. AREAS OF EXPERTISE Human Resources ● SPHR Certification ● Strategic Planning ● Sales Initiatives ● Marketing ● Key Account Management ● Relationship Building ● Business Analysis● Territory Development ● Performance Metrics ● Joint Ventures ● Cost Reductions ● Business Savvy ● P & L Development ● Payroll ● Revenue Generation ● Profit Building ● Contract Administration ● Web Design ● Change Management ● Enterprise Solutions ● E-Commerce EMPLOYMENT & ACCOMPLISHMENTS Peak Payment Corporation, Colorado Springs, CO 2001 – Present Managing Director Founded and grew this new business to delivery efficient payment processing services, including EFT and credit cards, to regional merchants. Coordinate sales strategies, marketing campaigns, website set-up, SEO initiatives, product installation and account retention. Leveraged an industry reputation for long-term relationship building and outstanding customer satisfaction. Guardian Payment Systems, Colorado Springs, CO 2008 – 2011 President in 2010 – 2011|Operations Manager 2008 - 2010 Responsible for all aspects of a startup business providing enterprise payment software and an internet payment gateway. Daily interacted with development, sales, marketing and operations, as well as budgeting, HR, benefits administration, legal compliance and contract administration. Established and retained banking and processor relationships. Spearheaded creative branding strategies, target marketing plans, revenue models, product demos and tradeshow participation. Project-led the entire product development lifecycle, from initial concept to final delivery. Personally guided the company through team formation, goal setting and job evaluations, along with handling business plans, pro formas and liaison with vendor & 1099 contractors. MARK ENOS Page Two H.I.S. Financial Services, Colorado Springs, CO 2000 – 2001 HR Manager| Operations Managed daily business operations, sales programs, essential HR functions, payroll, banking/vendor relationships and delivery of merchant services. Oversaw call center operations, customer problem solving and creative troubleshooting to ensure smooth solution implementation and retain key accounts. Gateway Country Computers, Colorado Springs, CO 1998 – 2000 Assistant Manager Oversaw a wide range of retail functions, including floor sales, visual merchandising, customer service and acquisition of corporate accounts, through this multimillion dollar location. Joslins (a division of Mercantile Inc.), Colorado Springs, CO 1988 – 1998 HR Manager| Operations Responsible for coordinating yearly store budgeting, payroll, expense controls, departmental oversight and facility activities at this $26 million retail site. Concurrently managed all personnel duties, such as benefits administration, staffing, scheduling and store security. EDUCATION Colorado State University, Fort Collins, CO B.A. Degree in Social Sciences; minors in Economics and Sociology. PROFESSIONAL TRAINING * Senior Professional in Human Resources (SPHR) through the HR Certification Institute. COMMUNITY ACTIVITIES - Current Cubmaster of Pack #124, Boy Scouts of America; Charter Organizational Representative for Pack and Troop #124. - Active volunteer member of Mountain Springs Church. SOCIAL NETWORK PROFILE Follow: www.linkedin.com/in/markenos
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