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Date Created: 12/22/15
C OMPANY PROFILE Flying Talk JBJ InfoTech Pvt. Ltd. 2013 1 9 / 1 F FI L ANKA G A, NE WD E L - 1 1 0 0 1 N D I A Flying Talk 2 "Flying Talk’s approach to Business Solutions is to create, modify, enhance, and protect the business environment of its clients through creating informed opinions in key audiences based on the creative presentation of truthful information. The carefully balanced combination of knowledge of the local conditions, the innovative approach to communications, and the experience in work in international partnerships, enhance our capabilities to effectively manage perceptions of key audiences. Adherence to stringent ethical standards, as well as the use of creative communications tools make us capable of optimally satisfying the communications needs of its clients." Director 1 9 / 1 F F , T i l a k N a g a r , N e w D e l h i - 1 1 0 0 1 8 , I n d Page 2 Flying Talk 3 Basic Information J.B.J. INFOTECH PVT. LTD. is an India based Outsourcing Company. Corporate Identity Number: U72900DL2012PTC231282. We Outsource International and Domestic Call Centers Voice Calling and Non- Voice/Backend Projects. It is the mission of Flying Talk to provide clients with top quality call center services 24 hours-a-day. A service that provides our clients with the greatest chance of communicating with their end customers. We do B2B and B2C services including both inbound and outbound calls. We have a dedicated and well trained cadre of customer support specialists who are able to consistently provide excellent services delivered in a timely and cost-effective manner. J.B.J. INFOTECH PVT. LTD. has a limited number of private investors and does not plan to go public. The company has its main offices in Delhi, India. The facilities include office spaces, conference rooms, and a phone center. Flying Talk offers a wide range of call center service including both inbound and outbound calls. 1 9 / 1 F F , T i l a k N a g a r , N e w D e l h i - 1 1 0 0 1 8 , I n Page 3 Flying Talk 4 About the Company Flying Talk has a team of highly experienced and dedicated professionals from different fields like Business process outsourcing, knowledge process outsourcing, Technical services, Finance and administration. Flying Talk is a global business services and experience management company that helps global brands deliver improved consumer experiences. Flying Talk has increased its portfolio of solutions to target the wide range of business and customer interactions. Flying Talk manages customer interactions every year for over 300 clients across verticals such as Telecom, Healthcare, Travel and Hospitality, Consumer Goods, Retail, and Technology. Flying Talk manages, enables, extends, and enhances business experiences for its clients and their customers across consulting, technology, outsourcing, and training and education. We deliver complete corporate solutions in computing. Best quality, time bound and cost effectiveness is what we redefine. Having experience and expertise in handling high volume data entry applications such as publication, Database and Mailing list compilation, Surveys, pools, Questionnaire and other customized platforms, we are comfortable with any type of formats in data conversions viz. text word, tabulated, images, videos pdf to html & vice versa. We are located in Delhi and avail the services globally with our members mostly from the country of origin. Our staff and members are trained enough to handle all types of Voice Calling Jobs and Data Conversion Jobs. Quality is our prime goal we do not compromise under any circumstances when the quality is issue. We guarantee 99.99% accuracy. Our staff is well trained for quality check with the use of high tech soft wares. Technology is what makes us successful in our mission. We have expertise to develop customized software according to the assignments. Client Support: We keep all the options of communication open as per client requirements via online support, telephone, email. Time Bound: We understand the value of time and our aim is to keep our clients praise for us by delivering the services within stipulated time frame as per the agreements. Pricing: We leave our competitors far behind for being the most affordable and cost effective service providers. The reason, we pass on 100% of the profits to our experts, staff and members who in return put their maximum possible efforts to deliver the best results. Our sponsors are strong enough to give all of us a win situation. The pricing chart is mailed as per the description of the assignment. 1 9 / 1 F F , T i l a k N a g a r , N e w D e l h i - 1 1 0 0 1 8 , I n dPage 4 Flying Talk 5 Services Here we want to express our heartfelt gratitude to our clients for the trust they have been placing in us. We have proven our expertise and experience in a number of industries and provided consulting on a number of topics. We believe that the length of our service agreements is proof of the positive effect of our activities on our clients’ business. Inbound US Process Non-Voice Backend Process British Lifestyle Survey Transcription Process UK Personal Injury Technical Outbound Process Domestic Outbound Fixed Payout Our Clients As the world continues to shrink with advanced networking technologies, we are in the ideal position to be able to offer solutions worldwide. FLYING TALK provides end-to-end business solutions under one roof covering Process Outsourcing, Recruitment, Training and Operation Management. From inception, FLYING TALK’S commitment has always been to provide highest quality standards practiced worldwide, in servicing our client base. By focusing on customer goals and taking time to understand fully what our customers require, we have created a niche for ourselves globally. Our commitment of being available to our clients on a one-on-one basis always has ensured continued improvements in quality service levels and product enhancements and to maintain the highest standards of excellence. We have highly committed and self-motivated team coupled with a commitment for utilizing the best technology available which is supported with innovative applications and quality assurance, the obvious conclusion or outcome is highly satisfied customers and 100% success rates in business undertaken. We are proud of our clients, our products and our team. We would be delighted to serve you and take pleasure in seeing your business escalating to new levels of success and growth. 1 9 / 1 F F , T i l a k N a g a r , N e w D e l h i - 1 1 0 0 1 8 , I n dPage 5 Flying Talk 6 Our Location Flying Talk J.B.J. InfoTech Pvt. Ltd. 19/1, FF Tilak Nagar New Delhi-110018 Website:www.flyingtalk.co.in Email:email@example.com Phone:- 011-45066440 1 9 / 1 F F , T i l a k N a g a r , N e w D e l h i - 1 1 0 0 1 8 , I n dPage 6
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