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Date Created: 12/22/15
SPEAKING THEIR L ANGUAGE 5 Simple Tips To Communicate With Foreign Language Patients & The Language Link of Connecticut Aside from medical knowledge, communication skills are the most important tool a medical professional can have. On the next few pages, we will solve some of the challenges associated with assisting foreign language speakers, and discuss how using professional foreign language translating services can help you and your K EEP A N E AR O UT Although English tends to be the language most often used in the U.S., according to the 2007 U.S. Census, 20% of the respondents said they used another language as their main language. The likelihood of a medical professional coming into contact with a foreign language speaker can be quite high, depending on the neighborhood. Just being Enlist the help of a professional translating service to create a list of common phrases that you might need to use with a patient. We suggest the top three most used, for example, in Connecticut that would be Spanish, French, and Italian. C REATE A C HEAT S HEET H AVE C USTOM B ROCHURES AND F ORMS The first thing every person must do when they walk into a hospital or medical office is come in contact with the front desk person. If they don’t speak the same language it’s hard for them to get the same warm welcome – this is where an Accents Perfect Translations introductory brochure could & The Language Link of Connecticut be of service. In addition, having the forms in their THINK O UTSIDET HE LANGUAGE One major difference of foreign language speakers is they often have cultural norms that can be very different from your own. Some cultures don’t allow people of the opposite sex to touch them, others avoid eye contact as a sign of respect – no matter H AVE A BILINGUAL STAFF M EMBER Even though many foreign language patients come with caregivers or family members, it is still a good idea to have a person on staff you can have help you interpret medical information. Patients may not feel comfortable telling a non-medical person their problems. If you follow these simple tips, your medical practice will be able to care for foreign language patients with greater ease. Also, remember to choose a professional translator – medical experience is necessary. Accents Perfect Translations and The Language Link of Connecticut Accents Perfect Translations & The Language Link of Connecticut Accents Perfect Translations and The Language Link of Connecticut as been professionally helping businesses in the same town for nearly twenty years. They are staffed with highly trained translators to give you the most accurate language translations, covering a number of industries. For more information, please call 800-611-7773 S UMMARY • Foreign language patients can be hard to communicate with, which can make it even harder to treat them. We will outline a few easy options that professional translators can provide to your medical practice.
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