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This 1 page Document was uploaded by an elite notetaker on Tuesday December 22, 2015. The Document belongs to a course at a university taught by a professor in Fall. Since its upload, it has received 8 views.
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Date Created: 12/22/15
Professional Assistant at Anytime, Anywhere - Outsourced Technical Support at Pa Answer Business management is the art of keeping all the files organized, all the appointments properly recorded, all the data about clients systematically arranged. The purpose of the business management is that the business flows smoothly and efficiently, without any hassles. Yes everyone dreams of a business environment which is properly organized, so that any information can be drawn any time with ease. After all a well efficient system only ensures that the business will reach the heights of success. But many times it happens that any valuable information is lost or any important appointment is missed, or any urgent call goes unanswered. All these situations frame a bad picture of the company, that the company is negligent ant the staff members are irresponsible. The chances are that the client might contact some other company for its needs. The situation leads to lose of new clients, as well as the existing ones. Many a time a long relationship of mutual trust with the clients is ruined due to a small mistake. One can only repent and think, “If there was any one who could have helped me in unavoidable circumstances….”Know more about this concept at http://en.wikipedia.org/wiki/X86_virtualization . There is no use to cry over spilt milk, so better is to plan out a virtual supporting system such as outsourced technical support at PA answer . Many time businesses are ruined; due to unavailability of staff, or it is a holiday, or one forgets important information. The situation can be disastrous for the business. Outsourced technical support at PA can save one in such situations. Following are the benefits of hiring it: • It is cost effective. • It is service available at 24x7 hours. • It is managed in a professional manner. • It supports business even when one is on vacations. • It is efficient supporting system, irrespective of where the person is and what the time is. Following are the activities covered through the virtual supporting system: 1. Diary management: to keep a track of all important events and appointments, there is online updating. 2. Telemarketing: to make sales call on behalf of the company. 3. Holiday and event cover 4. Order processing: This includes order taking, customer service enquiries and brochure request. 5. Answering all miss calls: when the staff members are not able to answer the calls. It has two or three staff members how are well versed with company’s profile. They keep a track of all the important activities and send one reminder whenever required. They are like staff members and have full knowledge of one’s business. Even when the office is closed on holidays or after office hours, or if there is power failure; one can be confident that the business is never closed.
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