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Date Created: 12/22/15
F RANK CURTIS LAMBERT IV NC 27520 919-553-7841 ( HOME ) 610-513-6377 ( CELL ) CURTIS LAMBERT @ HOTMAIL COM PROFESSIONAL SUMMARY Client-focused Informatics / Implementation Manager with over 15 years of clinical healthcare experience, including senior-level expertise in Healthcare IT and product training. Extensive experience in client-facing role working with patients and customers to capture and analyze clinical data. Senior member of team in development of web-based business intelligence software tool reporting usage and trending. Subject matter expert in training hospital staff. Expert in executing implementation plans consistent with company goals and mission. Successful in working with on-site and virtual team environments. CORE SKILLS Data Analysis Cost-Cutting Consultative skills Project Management Presentation skills MS-Office (Excel, Word, Software Development Sales Support PowerPoint) Customer Support Trained in OBIEE Staff Training IT Implementations Project Leadership Time Management PROFESSIONAL EXPERIENCE Informatics / Implementation Manager July 2007 – October 2012 Haemonetics Corporation (Braintree, MA) Designed, developed and implemented web-based business intelligence software tool to 25 hospitals Performed product training and demonstrations as Subject Matter Expert; trained hospital staff in data collection needs and in proper utilization of software tool, best practices, and served in advisory role Responsible for day-to-day development of web-based software including creation of and testing Use Case statements Liaison between Haemonetics and client to capture and analyze clinical data Developed project plan to ensure deliverables met from start to end of project within budget Developed efficiencies in data collection process, increasing program scalability Performed comprehensive analysis to propose change management solutions Reduced blood costs for hospital by $1.5M Received "On The Spot" award for excellence in client support Guided report writers in providing clinical data metrics from various hospital information systems including Siemens, Sunquest, Meditech and Soft Bank/Lab Center Manager – Physical Therapy July 2004 – July 2007 NovaCare Rehabilitation (Phoenixville, PA) Executed managerial duties while balancing effective delivery of patient treatment Improved workplace safety, enhancing environment for employees and patients Drove increased sales and revenue despite increasingly competitive market within community Built and fostered profitable business relationships with medical referral sources Center Manager – Physical Therapy June 2000 – July 2004 NovaCare Rehabilitation (Malvern, PA) Interfaced with patients, performing necessary treatment while balancing managerial duties including budgeting, analysis, cost cutting, resource allocation, facility management and leadership Increased patient volumes and revenues in first year, preventing clinic from closure Created effective budgeting plans to cut costs and increase productivity Staff Physical Therapist Assistant July 1997 – June 2000 NovaCare Rehabilitation (Wayne, PA) Assisted in clinical efficiencies to manage high patient volume EDUCATION Allegheny University - Associate Degree in Science – Physical Therapist Assistant - 1997
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