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Date Created: 12/22/15
TODD HOLLAND Warner Robins, Georgia 31088 678-628-7957 ● firstname.lastname@example.org Regional Director Operations Distribution Seasoned, multi-site regional logistics professional with 15+ years of leadership, operations and inventory management experience. Demonstrated work ethic and professionalism, evidenced by consistently completing quality work on time, and within budget. Manage both internal and external materials distribution processes, in addition to enhancing operational procedures and improving production results of multiple facilities. Lead, train and mentor a diverse team of management and warehouse personnel. Attributes include: Leadership Experience ● Training ● Problem Analysis/Diagnosis ● Site Inspection/Maintenance Operations Enhancement ● Worksite Safety ● Quality Assurance ● Lean Manufacturing Conflict Resolution ● Budgeting/P&L ● Materials Management ● Customer Service Regulatory Compliance ● Inventory Control ● Logistics ● Supply Chain Management ● Auditing PROFESSIONAL EXPERIENCE BATESVILLE LOGISTICS, Batesville, Indiana ● 1995 – 2012 World leader in the manufacture and distribution of burial products and technologies. East Division District Manager (2006 – 2012) Employ an extensive range of operations, logistics, supervisory and customer service skills in leading a team of 6 direct reports and 70+ hourly personnel, across 6 facilities (including 1 union location) in 4 states. Coordinate material distribution direct to the customer, in addition to stocking of company network sites located nationwide. Track and monitor inventory, utilizing Lean Manufacturing techniques to maximize production, maintain cost controls and enhance efficiencies. Provide staff with on-going technical and service training. Analyze, develop and implement operational improvements to ensure on-time delivery, inventory control and customer satisfaction. Adhere to strict environmental and company regulatory compliance guidelines of all 6 facilities. Key Accomplishments Awarded East Division Manager of the Year on 2 occasions. Reduced overhead $600K by achieving budget for 6 consecutive years, reducing overtime expense by 90% and improved inventory management. Re-aligned customer base, improving service levels and reducing costs $36K annually. Utilized Lean Manufacturing principles, reducing overhead 30%. Customer Service Center Manager, Petersburg, Virginia (2001 – 2006) Led a team of 8 personnel managing the logistics, customer service and inventory control for one of the company’s key facilities. Coordinated workflow and personnel ensuring maximum efficiencies and customer satisfaction. Developed and implemented Lean Manufacturing processes, with full P&L responsibility. Led cost control, site safety and the implantation of strategic company initiatives. Adhered to regulatory and company safety and environmental regulatory requirements. Key Accomplishments Reduced company expenses $200K by achieving budget for 5 consecutive years. Improved customer service processes, resulting in a 10% increase in company sales. Consistently outstanding results was the impetus for promotion to District Manager. Resume TODD HOLLAND Page 2 email@example.com Customer Service Representative, Nashville, Tennessee (1995 – 2001) Provided outstanding, face-to-face customer service delivering products directly to the consumer. Supported the facility supervisor with management assistance as needed, in addition to tracking inventory, materials distribution and implementing operational improvements. Key Accomplishments Reduced company overhead $30K and increased sales volume by developing and successfully implementing a new customer service initiative. Recognized by company management for superior effort and results, leading to a promotion to the Customer Service Manager role. EDUCATION Bachelor of Science in Liberal Arts – Psychology and Natural Sciences emphasis Middle Tennessee State University, Murfreesboro, Tennessee PROFESSIONAL DEVELOPMENT Keys to Leadership Lean Manufacturing Human Resources (union avoidance, sexual harassment, progressive discipline) Apex Performance Review FMLA, State and Federal Government - Hiring, Firing OSHA DOT Regulations Microsoft Workshop Pradco 360 Evaluation Training TECHNICAL SKILLS Lotus Notes JDEdwards Ortec Routing Software Microsoft Office Applications Resume
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