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Date Created: 12/22/15
Cheektowaga, NY 14227 716-668-7081 firstname.lastname@example.org William C. Frank Statement of Interest Joining a team-oriented, customer service focused, high energy organization, providing an opportunity to utilize my managerial, organizational, and interpersonal skills. Experience Summary Management StoreManagement o Managed storelocationconducting$14 millioninannualsales. o Team leader for 105 store associates. District Management o Coordinated sales activitiesof 15-store district across 7states. Training Developed Management TrainingProgramfor newlyhired store managersandassistant managers. Implementedtrainingstandards for ReceivingandCustomer Serviceteams. Teamwork Senior member of6-personmanagement teamin off-price retail environment. Coordinated efforts with other District Managersin new storeopeningsthroughout thecountry. Work Experience May 2000 – Oct. 2012 Burlington Coat Factory Cheektowaga, NY Customer Service Logistics Manager Superviseddailyoperationsof $14 million store. Supervisedemployeesengaged in sales work, preparationandimplementation of annual inventoryprocedures,reconcilingcash withsalesreceipts,properreceivingofnew merchandise fromdoor to floor,andprovidinglegendarycustomer service. Supervised105employees,scheduled workhours,resolved conflicts, and performed all human resourcefunctions includinginterviews,new hiring, performance evaluations, and disciplinary actions. Point person on 2 month, $1.5 millionremodel. May 1996 – Dec. 1999 Party Concepts (formerly Paper Factory of Buffalo, NY Wisconsin) District Manager Supervisedall sales and operational activitiesof15-location district in New Yorkandnorth- eastern U.S. Set-up andopened4 newdistrict stores, while responsiblefor coordinatingremodel of3 other district stores. 716-668-7081 email@example.com William C. Frank Sept. 1994 – May 1996 Greetings ‘N More (division of Party Concepts) Niagara Falls, NY Store Manager & Project Coordinator Set-up, opened,andmanaged outlet partystore. Served as Project Coordinator in charge of overseeingremodel ofmultiplelocations, and set-up and openingof6 newlocations. Feb. 1984 – Sept. 1994 Fay’s Drugs Buffalo, NY Store Manager & Bantam Store Coordinator Managed variousDrugandVarietystoresin Buffalo market. Coordinated set-up, fixturing, merchandising, andsalesactivitiesin multiplesmall market locations. Education 1973 – 1977 State University of New York at Buffalo Buffalo, NY Bachelor of Science Major: BusinessManagement Personal Interests Refurbishingandmaintenance of fiberglass outboard motor boat. Member of ParishFinancial Council. Auditingchurchcollectionsfor past 15 years. President of bowlingleaguefor past 6 years,captainofbowlingteamforpast 20 years. Captainofbeach volleyball teamfor past 8 years. References References are available on request.
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