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Date Created: 12/22/15
B RET J. BROCKBANK Lehi, Utah 84043 firstname.lastname@example.org Cell: (801) 358-1859 C AREER HIGHLIGHTS Entrepreneurial sales and operations leader who can assess, realign and implement new sales and operations strategies for companies while delivering double digit growth in sales (Nexeo, Intermountain Staffing and Teltrust), net income and market share while maintaining extraordinary client satisfaction. Turn-around change agent at Nexeo, Intermountain Staffing, Teltrust, Inc., and SOS Staffing who specializes in identifying sales and operation process improvements, talent deficiencies and converting those circumstances to business solutions and positive outcomes. Outperformed business plan expectations and targets in 28 of 36 quarters (Intermountain Staffing) while directing 76 employees in 22 sites and 6 states. 40% increase in productivity and $260,000 in savings for excess personnel expenses realized through implementation of high-performance response time standards, which facilitated major upgrade in services. Recognized among the Top 25 most influential business people in Utah from Connect Magazine in 2007. P ROFESSIONALEXPERIENCE Nexeo Vice President of Sales and Operations Oct 2010 - Present Privately held $55 Million dollar employment outsourcing firm specializing in contract, contract-to-hire & direct hire placement positions in the Office Professional, Technical, Medical, Skilled Trades, Logistics, Distribution & Manufacturing disciplines. V.P. Sales Operations Drove sales growth and increased revenue over 250% from 2010 to present in a highly competitive and difficult economic market Sold and developed over 100 new business partnerships. Recruited / Hired / Trained / Developed all staff member from sales, recruiting, and operations Developed and maintained all short and long term profit & loss, top line, and bottom line revenue sales goals and targets Responsible for all aspects of sales, operations, profitability, market share growth, and talent development. Built a regional sales team focused on the top 500 prospects. Developed and implemented training and managing sales and operation teams for effective account penetration strategies that increased net income by 7%. Position included regional client management. Stafflogix Jan 2010 – Aug 2010 Privately held $55 Million dollar employment outsourcing firm specializing in commercial staffing services that supports multiple disciplines and industries. National Operations Manager (January 2010-August 2010); Salt Lake City, Utah Instrumental in all aspects of sales, profitability, market share growth, marketing strategies and talent development. Responsibilities include prospecting, meeting and developing a need for businesses to use our services in the western United States. Position included six states (Utah, Texas, Arizona, Connecticut). Significant Accomplishments: Developed and implemented new sales strategies increased net income by 9%. Increased top line sales by 26% by increasing effective sales activities while providing coverage and client service satisfaction. Realigned team, developed sales and recruiting skill sets, cross-trained operations and sales teams. …continued… Intermountain Staffing Mar 2001 – May 2009 Privately held $42 Million dollar employment outsourcing firm specializing in commercial staffing services that supports multiple disciplines and industries. Since 1969, Intermountain Staffing has taken pride in providing clients with quick and decisive staffing solutions and employees with flexible work and the opportunity for continued growth in a positive and rewarding environment. President 2006 - 2009 Vice President of Sales and Operations 2001 - 2006 Member of Senior Executive Team instrumental in all aspects of sales and business planning, profitability, market share growth, marketing strategies and talent development.Responsibilities include ensuring new business development and territory development, monitoring sales through pipeline management, responding to RFP’s, and attending quarterly board meetings and presenting competitive market analyses to the executive team. Position included six states (Utah, Colorado, Arizona, Idaho, California, and Nevada) and 22 branches with 76 employees. Significant Accomplishments: Rebuilt management team by releasing 75% of existing management staff and retraining new team members. The new team grew the number of offices by 60% and the number of onsite programs by 400%. Developed and implemented new marketing plans and sales strategies for the western region and increased net income by 441% within two years. Increased top line sales by 121% by increasing sales activities while conducting in-depth client analyses and business process assessments. Increased department's overall production efficiency 40%. Delivered two major Hospital’s that started as a single location and grew from that one loca$5on to over Million in annual revenue. Teltrust, Inc. 2000 - 2001 Teltrust® is a $480 Million company that focuses on pre-IPO, customer interaction specialist and contact center offering outsourced services with over 1400 multilingual Satisfaction Agents in multiple call centers. Founded in 1986, Teltrust® is venture capital backed by Great Hill Partners and MC Partners of Boston, Massachusetts. Director of Sales (2000-2001); Salt Lake City, Utah Liaison responsible for sales development and project management between Executive and Sales/Marketing Departments. Implemented new business planning strategies of technical products which include Telephony, PBX, VOM, and software for vertical markets. Projects ranged from $50 – 400,000 with multiple year contracts. Significant Accomplishments: Increased sales from $14.2 to $57.6 million in new telephony markets which was a 305% increase. Developed and leveraged strategic relationships between the Executives and Sales Departments in order to facilitate sales/proposal development process for major pursuits, which resulted in greater cooperation and buy-in for key sales. Procured 50% cost savings by establishing outsourcing arrangements that were prepared to scale technology provisioning and nationwide deployments. SOS Staffing 1998- 2000 Other experience at CompHealth as a Sales Director, Attitude Sport Wear as a Sales and Operations Director M ILITARYEXPERIENCE U.S. ARMY 1986 – 1995 EDUCATION BACKGROUND Bachelor of Science, BusinesAPSU - 1994 Masters of Organizational Management University of Phoenix - 1998
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