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Date Created: 12/22/15
D UANE K ELLING email@example.com | 612.801.7084 | linkedin.com/in/duanekelling APPLICATIONSDEVELOPMENTMANAGER Leads Elite Teams with High Expectations for Innovation in Application Development and IT Operations Strategic Planning: 20+-year history crafting IT strategies and managing technology operations with the primary objective of enhancing business performance and fulfilling promises by meeting and exceeding core functional needs. Business Transformation: Proven success designing and developing innovative applications, custom solutions, and technology products and services to drive process improvement and cost savings. Software Development Leadership: Adept at launching PMO and infusing Agile and Scrum principles to improve product quality and increase the speed of delivery. PROFESSIONALEXPERIENCE Vision-Ease Lens Worldwide – Ramsey, MN 2012–Present Provider of quality ophthalmic lenses services with $200M in revenue and nearly 1K employees across 3 plants located in Minnesota, Thailand and Indonesia IT Project Manager Responsible for the launch of corporate Project Management Office (PMO), including business model, practices and processes. Guided existing project teams through all lifecycle phases. Created executive dashboard highlighting project statuses and deliverables. WEST LIBERTY FOODS, LLC – West Liberty, IA 2010–Present Provider of meat processing services with $650M in revenue and nearly 2K employees across 4 plants located in Iowa and Utah. Information Technology Manager & IT Project Manager Lead 9-person team in all aspects of IT operations supporting 3 data centers and 600 workstations. Craft/execute IT strategies that align with overarching organizational objectives. Guide project teams through all lifecycle phases. Direct development and administration of Salesforce.com Web-based applications and modules. Facilitate continuous process improvement initiatives. Process Improvements: Oversaw launch of corporate Project Management Office (PMO), including business model, practices, and processes. Instituted iterative development practices using Agile and Scrum SDLC methodologies to propel major improvements in development times, customer satisfaction, and deliverable fulfillment. Application Development Highlights: Integrated Product Lifecycle Management application that used CRM and cloud services to slash time-to-market by 25%. Led design and development of Salesforce.com-based Behavioral-Based Safety Application that significantly cut avoidable safety incidents, eliminating ~30K hours of safety-related worker downtime. Established sound principles for requirement gathering and specification development to meet business needs. Infrastructure Solutions: Directed server virtualization and desktop virtualization (VDI) projects that bolstered system availability to 99%+ while slashing hardware acquisition, licensing, maintenance, and cooling costs by more than 50%. Coordinated $350K network infrastructure overhaul project that included Unified Computing System deployment. Spearheaded contract negotiations that captured 15% annual maintenance cost savings with Salesforce.com and 48% reduction in average user price after analysis and selection of cloud-based (SaaS) Applicant Tracking System (ATS). St. Paul, MN 55116 D UANE K ELLING Page Two | firstname.lastname@example.org | 612.801.7084 DA KELLING – St. Paul, MN 2008–2010 Provider of technology implementation and IT management consulting services. Principal Technical Consultant Managed high-level client engagements, directing on-site client technology initiatives. Designed and deployed applications and business systems. Oversaw process improvement and technical support activities. Spearheaded infrastructure road map design, upgrade, and conversion to enable digitization of accounting, donor, volunteer, and other systems at not-for-profit entity. Optimized and supported distance algorithm used in distribution center planning for pick-and-pack and delivery scheduling applications for Shaw Supermarket. Enhanced delivery standard procedures for the Associated Grocers of New England. STEIN INDUSTRIES, INC. – Brooklyn Park, MN 2007–2008 Diversified manufacturing firm with ~$60M in revenue from 3 distinct manufacturing entities. Information Technology Manager Oversaw team of 9 internal and partner resources in management of IT operations and technology projects. Devised and implemented IT strategies. Prioritized IT initiatives and managed $1.25M IT operating budget. Led ERP platform re-deployment to ensure system fit with actual business processes, garnering improved lead and fulfillment cycle times while resolving inventory and PO discrepancies to cut on-hand inventories by 10%+. Overhauled B2B website by using CMS package for improved navigation and workflow. Met stringent time line deliverables and completed project within $250K budget. ROBOCOM SYSTEMS INTERNATIONAL, INC. – Minneapolis, MN | Farmingdale, NY 1995–2007 Leading developer of supply chain solutions that merged with Radcliffe Systems, which acquired Erickson Consulting in 2003. Software Engineering & Development Director—Robocom & Radcliffe (2003–2007) Vice President & Co-Founder—Erickson Consulting (1995–2003) Directed team of up to 25 in all facets of architecture design, development, testing, and project management for supply chain solutions and ERP package implementations. Interfaced with clients to identify and document operational needs and technical specifications. Planned and managed project budgets of up to $10M. Created Service-Oriented Architecture (SOA) framework to improve interoperability and Web integration capabilities through Java and database-independent redesign of PLUS Warehouse Management System (WMS). Led change management initiatives to optimize solutions, such as improving picking accuracy 10% while cutting product selection time 15% and generating $800K in savings by automating KPI reporting and problem management processes. Fueled aggressive growth of Erickson to $4.1M in annual revenue and orchestrated successful sale to Radcliffe. ADDITIONALEXPERIENCE Fulfilled role as Director of Development & Integration Manager with Gagnon & Associates, creating Oracle-based SQL Forms application that generated $500K in profits. Served in various other leadership roles, including as Senior Project Leader with LAN Systems and as Manager of Systems & Programming with Calhoun Collectibles. Foundational Leadership Lessons: Discovered that active engagement with business stakeholders across all levels, along with a sound understanding of business principles and operational processes, is paramount in designing meaningful, impactful solutions. Learned that quality of team communications, which goes both ways and includes active listening and collaboration, is essential in fostering innovation and high-performance teams. EDUCATION&CREDENTIALS Mini Master of Project Management Candidate (Expected December 2012) ~ University of St. Thomas Master of Science (MS) in Information Systems/Management ~ University of Phoenix Bachelor of Science (BS) in Computer Science ~ Iowa State University ITIL v3 Foundations Certification in IT Service Management SELECTEDTECHNICALSKILLS Operating Systems: Windows, UNIX, Linux, Novell NetWare, Mac OS, OS/400, AS/400 Platforms: Oracle, Salesforce.com, SAP, JD Edwards, Baan ERP, SQL Server, MySQL, DB2, SharePoint, CMS, pmPoint Tools: .NET, C++/C#, Java, Ajax, PHP, J2EE, JMS, XML, APEX, Visual Basic, Visual Studio, Progress 4GL, EDI, PL/1 Software: Cadre Teamwork, Crystal Reports, Cognos, Business Objects, Red Prairie, Visio, Microsoft Project/Office
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