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Date Created: 12/22/15
C HRIS B AUM Hoffman Estates, IL 60192 • 847-345-8095 • email@example.com STRATEGIC B USINESSDEVELOPMENT • SALES M ANAGEMENT • REVENUE GROWTH & P ROFITABILITY SENIOR LEVEL SALES MANAGER with seven years of solid sales and management success in the finance industry and over ten years in residential home building sales. Motivating leader who thrives on challenge, embraces change, and leads sales professionals to positively impact business results. Proven ability to make the hard decisions that drive revenue growth, improve profit margins, reduce overhead expenses, and increase staff productivity. Demonstrate an entrepreneurial approach to business, focused determination, supportive leadership, and innovative problem solving to analyze markets, implement sales initiatives, and improve customer service delivery. Fluent in core business drivers and market penetration strategies, appreciating the importance of effectively communicating brand identity to customers. Build profitable business relationships based upon integrity, trust, and dependable follow-through. Develop programs that provide measurable results and meet market needs in rapidly changing environment with competing priorities. Strong business-to-business service orientation; demonstrate sense of urgency, solid judgment, logical reasoning. PROFESSIONAL EXPERIENCE DIRECTOR OF FIELD SALES August 2011 to August 2012 Collision Revision, Inc., Joliet, IL Managed a 3-person sales staff in prospecting for referral partner relationships in the Automotive Repair industry. Developed value added sales presentations for Insurance Agents, Car Dealership General/Service/Parts Managers, Towing Service Owners, Village and Fleet Managers. Added over 200 new referral partners in second quarter, 2012 Greatly improved relationships with DRP (Direct Repair Program) carriers. Established an incentive program for car dealership service departments that greatly increased referral production for individual branches. REVERSE MORTGAGE CONSULTANT February 2008 to April 2011 Wells Fargo Home Mortgage, Hoffman Estates, IL Drove business growth of Reverse Mortgage business using strong referral partner relationships. Developed and presented information sessions to referral partners with audiences of up to 100 participants made up of Financial Planners, Elder Law Attorneys, CPA’s, Home Health Care providers and Realtors. Chosen 2008 Reverse Mortgage “Rookie of the Year” for the Illinois/Indiana/Ohio region. Increased overall fundings 50% each year, 2008 thru 2010. Ranked #1 in Referral fundings and overall dollar volume in 2010. EAST COAST SALES MANAGER September 2005 to February 2008 The Chase Group, Northbrook, IL Identified business opportunities for expanding the careers of three represented artists. Coordinated special events and shows with targeted key accounts. Managed collateral material development, price increases, sold-out notices, and payment of past due invoices. Planned and facilitated training/staff development for galleries. Doubled revenue during first six months of 2007 vs. first six months of 2006. Increased sales by 18% in 2006. Established 12 new accounts, accounting for a 30% increase in the account base, 2006. Quadrupled the number of shows, from 3 in 2006 to at least 12 in 2007. DIRECTOR OF SALES March 2003 to July 2005 Hometowne Building Company, Farmington Hills, MI • William Ryan Homes, North Barrington, IL Managed sales and administrative teams of up to 20 in prospecting for and generating new business. Accounted for a $1.7 million sales and marketing budget. Trained sales professionals on developing relationships and managing new homebuilder accounts. Communicated the builders’ value proposition effectively and built brand recognition. Introduced a new spec promotion program that increased spec sales 30% in one quarter. Initiated a staff development program that improved presentation skills and sales techniques. C HRIS B AUM Page Two Consistent record of meeting or exceeding aggressive multi-million dollar sales, revenue, and profit goals. Qualified for full bonus compensation. Increased the average conversion ratio of sales reps from 5.75% to over 9%. Pioneered a new Market Home program that enabled division to reach closing goal for 2003. Redesigned the overall presentation and appearance of new models and sales offices opened in 2003 and 2004 to achieve branding consistency and improved space utilization. SALES MANAGER April 2001 to March 2003 Pasquinelli, Inc., Willowbrook, IL Planned and executed revenue growth strategies and directed staffing, training, and performance evaluations for a staff of 20. Overhauled the sales program and trained sales staff to increase their close ratio. Established a pre-construction process that drastically reduced errors in the field. Closed 260 homes in 2002, accounting for 60% of company’s total closings. Key contributor to achieving most profitable year in the history of the company. SALES REPRESENTATIVE September 1994 to April 2001 Ryland Homes, Schaumburg, IL Secured and managed new homebuilder accounts located in five communities throughout northern Illinois. Maintained high standards of excellence and a high level of customer satisfaction. Consistent top producer, meeting or exceeding all sales goals. Coached and mentored veteran and new sales representatives to elevate their effectiveness in hitting numbers. Successfully marketed and sold over 300 homes, surpassing both company and industry averages. LOAN OFFICER • Principal Residential Mortgage June 1993 to September 1994 EDUCATION B. S. in Marketing • Eastern Illinois University, Charleston, IL
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