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Date Created: 12/22/15
MITCHELL WILLIAMS Elk Grove CA 95757 916.747.8247 firstname.lastname@example.org ACCOUNT MANAGER/SALES EXECUTIVE Top Performer & Strategic Leader combining expertise in business development and product marketing to build market presence with creative, innovative strategies. Leverages skills in building relationships and delivering high- quality service for new and existing clients. Excels in B2B/B2C sales and account management, accurately defining client needs. Manages full sales cycle through lead generation, close, and customer support. Continuously reaches and outperforms objectives. Capitalizes on product and solution knowledge to develop add-on and repeat business. Creates and executes business and sales plans designed to generate demand, eliminate obstacles. Capable of pursuing opportunities in new, saturated and vertical markets. Superb communication, interpersonal, leadership and problem solving skills. Excels in challenging, deadline-driven environments. Business Development ● Account / Territory Management ● Client Relations ● Sales Cycle Management Negotiations ● Market Analysis ● Needs Assessment ● Presentations ● Product Marketing ● Sales Forecasting Event Planning ● Customer Service ● Budgeting ● Expense Control ● Strategic Planning ● Public Relations Merchandising ● Analytical Abilities ● Conflict Resolution ● Communication Skills PROFESSIONAL EXPERIENCE A NTHEM B LUE C ROSS OF C ALIFORNIA/W ELLP OINT CORPORATIONS, Newbury Park, California ● April 2006 – March 2011 Anthem Blue Cross is a leading provider of health care insurance in California. Anthem Blue Cross is part of the WellPoint Corporation. WellPoint is one of the largest providers of health care insurance nationally. Sales Representative-Senior Products Division Increased enrollment of eligible prospects into Anthem Blue Cross Medi-Care plans, subsequently enhancing revenue generation. Qualified prospects, enrolled those individuals eligible for Medi-Care program benefits. Maintained CRM database, conducted group and individual presentations. Met and exceeded all enrollment and revenue goals for the calendar year. Forecasted territory enrollment and anticipated reveProvideds. exceptional customer service. Conducted annual individual coverage reviews in order to retain existing business. Achievements: 105% of annual enrollment goal in 2010. Generated ongoing monthly revenue of $208K. Exceeded all annual enrollment goals by obtaining referrals from the current client base, sending direct mailings to all Medi-Care eligible individuals and offering free admission to informational seminars. 104% of annual enrollment goal in 2009. Generated ongoing monthly revenue of $180K. 103% of annual enrollment goal in 2008. Generated ongoing monthly revenue of $160K. 101% of annual enrollment goal in 2007. Generated ongoing monthly revenue of $145K. 119% of annual enrollment goal in 2006. Generated ongoing monthly revenue of $158K. D EPARTMENT OF H EALTH S ERVICES (DHS)-S TATE OF C ALIFORNIA, Sacramento, California ● December 1999 – April 2006 DHS operates the Medi-Cal Managed Care Program for the State of California. Medi-Cal is an income based health program known in all other states as Medicaid. DHS manages a variety of other public health programs for California. Analyst Resolved continuity of care problems between Medi-Cal beneficiaries and participating health plans. Gathered relevant data and formulated resolution pMediated solutions by identifying and contacting key health plan decision makers, obtaining agreement to proposed resolution plans. Advised health care providers to ensure 100% compliance with all federal and state mandated policies. Developed contracts by creating specifications for services, solicited vendor bids, chose winning bids and finalized written agreements. Maintained contracts, ensured vendor compliance with contractual terms and generated accurate payments for services rendered. Achievements: Primary negotiator between beneficiaries and health plans. Ascertained health threats to beneficiaries, developed solutions, identified and contacted relevant health care providers. Negotiated and implemented solutions. Resolved all critical care cases. MITCHELL WILLIAMS Page 2 ● email@example.com Worked closely with key health plan personnel, interpreted policy issues, ensured regulatory compliance with mandatory state and federal policies. Negotiated and managed 6 service contracts with a value of $850K annually; outsourced contracts, which generated a 10% annual savings. Developed new systems to obtain beneficiary information from health plans, in adherence with federal mandates. Trained junior analysts on how to effectively resolve beneficiary complaints, reducing unresolved complaints by 35%. LOCTITE C ORPORATION , Hartford, Connecticut ● August 1988 – July 1999 Loctite is a leading international supplier of specialty packaged and bulk chemicals for the industrial, manufacturing, consumer and automotive markets. District Sales Manager-Automotive Aftermarket Division Designed and implemented comprehensive strategic plans to drive sales to the automotive aftermarket distributor and retail chain accounts. Supported distributor sales representatives with ongoing product and sales training. Provided product training for end users, placed new products. Delivered comprehensive sales presentations to key decision makers. Met or exceeded quarterly and annual sales goals. Achievements: 115% of annual sales goals in 1997. Completed 1997 nationally ranked #3 of 45 District Sales Managers, in terms of sales achievement. 105% of annual sales goals in 1996. Sold $167K in new products to distributor and retail chain accounts 100% of annual sales goals in 1995. Sold $132K in new products to distributors and retail chain accounts. 110% of annual sales goals in 1993. Opened a new retail chain account with 16 stores and secured product sales of $72K. Sold $105K in new products to distributor and retail chain accounts. 103% of annual sales goals in 1991. Opened 3 new distributor accounts and sold $85K in product. Sold $43K of new products to distributor and retail chain accounts. EDUCATION Bachelor of Science, Major in Business Administration California State University – Sacramento, California CERTIFICATIONS CA Life and Health Producer License #OF58858 COMPUTER SKILLS Microsoft Office Suite ● Internet ● CRM-Citrix-OnContact
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