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Date Created: 12/22/15
PATRICIA J. VOYLES Bloomington, MN 55431 ● 952-201-8480 ● firstname.lastname@example.org SUMMARY A results-oriented, creative Program Manager/Project Manager with over six years of demonstrated experience successfully managing and implementing global programs/projects, strategies, solutions, and process improvements through standardization, automation, and technologies. Extensive experience with customer/client and vendor relations, and leading culturally diverse, cross-functional teams. Strengths include: Talent Acquisition Human Resources Process Improvement On-boarding Employer Branding Social Media Strategy Strategies/Solutions Problem-solving Client/Vendor Relations Change Management Training Research & Analysis PROFESSIONAL EXPERIENCE MTS SYSTEMS, Eden Prairie, MN 2012 – 2012 Talent Acquisition Manager Develop recruitment and placement policies and procedures, strategies, systems, and selection techniques to identify, attract, and hire exceptional employees for MTS, a global leader in testing and sensors equipment. Provide vision and direction to the team of recruiters and coordinators, and manage the annual talent acquisition budget. Select and manage third party vendors and supplier relationships for background checks, drug testing, psychological evaluations, relocation, immigration, contract labor, job boards, and social media. Establish processes to identify current and future workforce and talent needs aligned to strategy. Lead external employer branding and social media efforts to position MTS as a premier employer for exceptional talent. Manage college relations program and campus recruiting events. Ensure compliance with all local government laws and regulations. SEAGATE TECHNOLOGY, Shakopee, MN 2005 - 2012 Senior Program/Project Manager Managed global, cross-functional projects to drive continuous improvement and innovation in established HR processes at Seagate Technology , a leader in the hard drive manufacturing industry with over 50,000 employees in more than 22 countries and annual revenue of over $2 billion. Designed, managed, and implemented a global, best-in-class on-boarding program leveraging technology (SilkRoad’s RedCarpet) and automation, and collaborated with cross-functional teams on process improvements. Increased new hire satisfaction ratings from 80% to 93% and hiring manager satisfaction ratingfrom 75% to 90% in the first year. P A T R I C I A J . V O Y L E S P a g e | 2 Successfully led and managed two on-boarding events for over 250+ new employees from a merger/acquisition with Maxtor in 2006 and Samsung in 2011. Designed, managed, and implemented a global employer brand and social media recruiting strategy consistent with Seagate’s corporate values and culture, and collaborated with Marketing Communications and Corporate Communications to provide a consistent brand design, message, and content. Team Lead for employer branding and content for the Taleo career site, and led the re-design, branding, and content for the Jobs career site on www.seagate.com/jobs. Re-designed Seagate’s interview and assessment process and tools, and collaborated with the Performance Management, Learning and Leadership team on corporate culture, competencies, and behaviors for assessing candidates and “hiring for fit.” Completed Six-Sigma Training – Brown Belt Accomplishments: On-boarding program featured in Aberdeen Group’s case study entitled “Fully On- board: Getting the Most from Your Talent in the First Year” as well as ERE.net’s “Amazing Practices in Recruiting – Category VIII Recruiting Department of the Year” - 2009 CHIMES, INC./UNITEDHEALTH GROUP, Minnetonka, MN 2001 - 2005 Program Director/Project Manager Managed the Vendor Management Services (VMS) program at UnitedHealth Group for over 2,000 contractors in three enterprise-wide programs with a contingent labor spend of over $80M. Collaborated with cross-functional teams on strategic initiatives for vendors, system implementations, and provided process improvements, solutions consulting, and reporting. Designed and implemented an automated, on-line background investigation process in partnership with Choicepoint that decreased processing time from 48 hours to 24 hours. Managed policies and procedures, vendor contracts, and services level agreements (SLAs) which resulted in saving the client approximately $2M through rate negotiations and over $200K on a HEDIS project. GE CAPITAL FLEET SERVICES, Eden Prairie, MN 2001- 2001 Contract Recruiter Provided full life cycle recruiting at GE Capital Fleet Services, a global company with 1.4 million cars under lease, and service management operations in the U.S., Canada, Europe, Japan, Australia and New Zealand. P A T R I C I A J . V O Y L E S P a g e | 3 Collaborated with business managers to support recruiting and staffing goals for IT, Finance, HR, Legal, and Marketing. kforce, Bloomington, MN 1995 - 2001 Sr. Recruiter - IT Group Business Unit Manager/Account Manager - Temps Group Senior Recruiter and Business Unit Manager/Account Manager for a national staffing agency specializing in placing professionals in full-time, temporary, and temp-to-hire positions. Participated in strategic planning and business development meetings on a local, regional, and national basis, and collaborated to establish standardized policies and procedures. Managed and coordinated recruiting events, job fairs, and college relations program. Established business unit sales and incentive contests, a referral program, and an "Employee of the Month" recognition program designed to motivate and retain permanent employees as well as contract/temp employees. Accomplishments: Received runner-up for “Rookie of the Year” honors in the Temps Group. Qualified for President’s Club (Year One) and Performer’s Club (three years consecutively). EDUCATION M.A. Degree in Organizational Leadership; College of St. Catherine, St. Paul, MN B.A. Degree, Business Administration; Lewis University, Romeoville, IL CERTIFICATION Human Capital Strategist, Human Capital Institute – 2010 COMMUNITY SERVICE Volunteer with Ready-for-Success and Feed My Starving Children
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