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Date Created: 12/22/15
GRICEL ORTIZ St. Louis, MO 63104 617-792-6817 firstname.lastname@example.org _____________________________________________________________________________________________ SUMMARY Enthusiastic, personable, detailed oriented and self-motivated bilingual (English-Spanish) executive assistant with over ten years administrative and project management support. Proven strong interpersonal skills plus ability to efficiently handle multiple projects, manage teams and work independently. Experienced in organizing and solving problems to complete deadlines efficiently and on time. Proactive self-starter with excellent follow-up and time management skills. Ability to work under pressure while maintaining a positive attitude and strong work ethic. Skills Microsoft Office (Word, Excel, PowerPoint), FileMaker Pro, Oracle, GanttProject, and BaseCamp PROFESSIONAL EXPERIENCE BERKLEE COLLEGE OF MUSIC | Boston, MA 2007 – 2012 Provided Network information related to communications, programming, events and social media. Provided support to the Associate Vice President to develop and implement a work plan for the overall management and monitoring of initiatives and activities across the Network sites. Project Manager (2009-2012) Monitored the development of projects as assigned by Associate Vice President; interacted with senior leadership, participating college departments, outside consultants, vendors, and community members as requested. Reviewed membership applications, prepared membership agreements ensuring compliance with Membership Agreement. Bilingual Liaison between Berklee City Music and Spanish speaking Network Partners. Assisted Director for Curriculum and Instruction with coordination and logistics of the Network Faculty Training Institute seminar. Hired, trained, and supervised office assistant and seven work-study students. Coordinated travel, tracked expenses and developed PowerPoint Presentations for meetings. Assistant to the Associate Vice President and Project Manager (2007 –2009) Bilingual Liaison between Network Partners and the Berklee City Music Network. Provided full administrative support to Associate Vice President and the City Music National Department. Prepared general correspondence, memoranda, agendas and meeting minutes. Maintained appointment calendar, scheduled appointments, conferences and meetings. Coordinated travel arrangements on a Domestic and International basis. Tracked expenses utilizing Excel and processed invoices reflecting proper adherence to budget. BETH ISRAEL DEACONESS MEDICAL CENTER | Boston, MA 2001 – 2007 Provided support for leadership positions and a division or department by leading and coordinating administrative work, projects and staff. Performed various administrative functions requiring in-depth knowledge of departmental programs, operations and services and hospital policies and procedures. Administrative Assistant Provided administrative support to Principal Investigator, Post-Doctoral Fellows, with additional support to laboratory employees including screening telephone calls, greet visitors and resolving administrative inquiries. Assisted with grant preparation. Reconciled 13 NIH grants on a monthly basis. Assisted principal investigator and staff in problem solving, project planning, development and execution of stated goals and objectives. Scheduled and coordinated meetings, events, interviews and appointments. Coordinated travel arrangements. VISTA CARE HOSPICE | Canton MA 2000 – 2001 Provided direct oversight and supervision of the clerical support staff. Responsible for planning, directing and controlling branch office support functions. This position coordinates systems and procedures to assure the most efficient functioning of the assigned functions and their interrelation to total branch operations. Office Manager Coordinated workflow among Program Director, Volunteer Coordinator and six Clinicians. Interpreter for Spanish speaking patients and their families. Ensured compliance with all local, state, and federal human resources management regulations. Processed payroll reflecting adherence to stated procedures. EDUCATION Keiser University, Fort Lauderdale, FL (Currently Enrolled—Online Program) BA, Business Management Bunker Hill Community College, Charlestown, MA Business Management Courses Completed: College Writing I, College Writing II, Microeconomics, Macroeconomics, Algebra, Applications/Concepts, Principles of Marketing, Introduction to Business, Principles of Accounting I, Principles of Accounting II
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