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Date Created: 12/22/15
Resume Page 1 of 2 H. Wayne Noles Browns Summit, NC 27214 336 209-5841 email@example.com Skills Summary: Extensive experience with business and technology management having served as an ERP, Business Process Re-engineering, Productivity Improvement, & Sarbanes Oxley Management Consultant and/or as a Senior Program, Project, or Change Manager. Core competencies and value added components contributing to major measurable bottom line improvements are: ERP Requirements, RFP Prep & Proposal Evaluation & Implementation Sales/Marketing, Order Fulfillment, E-Commerce, SCM, WMS, CRM, BI, B2B, Manufacturing, Inventory Management, imaging, workflow, ICR systems, EDI, Distribution, Finance & Accounting, Supply EDMS, asset management, & call center Chain Management, HR & Legacy Interface Implementations Large scale IT multi-functional & global Customer & IT side ERP planning, rollout including remote team & vendor execution & post deployment evaluation management Business Process Improvement (BPI) & Re-Engineering (BPR) Process Improvement & Re-Engineering Productivity Analysis throughout the (current state & future state analysis) enterprise & across the organizations with with recommended improvements accompanying cost reductions Best Practices, Continuous Improvement Increase Revenue, Reduced Cost & & enablement of advanced technologies Improved Operations and/or compliance Audit & Sarbanes Oxley including World Class Status, Advanced Competitive extensive controls review/analysis Position, & Increase Market Share (Corporate & IT) achievements Quality assurance Disaster Recovery / Contingency Planning Senior Program/Project & Change Management (ambiguous & dynamic environments) PMO Setup, Implementation, & Execution Project Planning, Management, & Execution Corporate strategy vision, mission, Team leadership for large/multi-faceted objectives, tactics, and action plans programs & projects IT project definition & prioritization Project Charter, Scope Statement, including software/hardware, WBS/Tasks, Schedule, Risk, Issue & telecommunications & out-sourcing Action logs, & Change Control Budget/Work & Schedule Estimating & System & Software Design & Development Management, including financial & (or package acquisition), Implementation, & business justification Post-Implementation Evaluations Project Performance & Health Analysis Communications & Relationship facilitation Status Monitoring & Reporting including management among Sr Executives, financial Budget vs. Actual along with Sponsors, SMEs, IT & Vendors (including Earned Value Analysis presentation/public speaking) Resource, SME & Stakeholder Numerous & diverse methodologies & Management & Coordination including: standards experience including: Enterprise cross-functional PMI (PMP) disciplines, standards, & coordination approaches Consensus building among Senior System Development Life Cycle (SDLC) Executives, IT Professionals, & SMEs including Waterfall & Agile/Scrum Recruitment & mentoring (IT & Six Sigma Methodologies (DMAIC & SMEs) Lean) Resume H. Wayne Noles Page 2 of 2 Certifications: Project Mgmnt Professional (PMP) Project Manager (CPM) Systems Auditor (CISA) Six Sigma Black Belt Six Sigma Lean IT Auditor (CITA) Management Consultant (CMC) QA Specialist (CQAS) Computing Profess(CCP) Proficiencies: Work independently & handle concurrent complex assignments supplemented by: Excellent verbal & written communication & public speaking skills when working with: Senior Executives CIO & IT Professionals Middle Management Managers & Supervisors Subject Matter Experts (SMEs) Vendors Budget & schedule consciousness Corporate & Business Visionary view Understanding of Basic Business Practices Persuasive/Selling Skills MS Project, PowerPoint, Excel, Word, & Visio skills Education: BA Mathematics (Computer Science) University of North Carolina 1971 Finance & Accounting Fundamentals University of Pennsylvania – Wharton 1981 Notable Career includes long term entrepreneurial ownership/management of an independent Experience: management consultant practice and over 12 years major consulting experience with: Price Waterhouse Coopers & Lybrand IBM Global Services Peat, Marwick, Mitchell Employment H W Noles LLC President/Owner Jan 84 – Present History: Own & operate a Management Consulting practice specializing in: Leading & managing ERP implementations Managing program, project, , & change initiatives Establishing PMOs including Developing Corporate Strategic & IT Tactical Plans Defining and/or implementing System Methodologies Performing Process Re-engineering, implementing Best Practices & knowledge transfer During consulting practice, at times I was fully employed (Italics) as follows: IBM Global Services Sr Prog/Proj Manager Oct 05 - Oct 06 Client Project - Fiat Corporation (Italy) - Led SAP ERP Implementation IBM Financial Services (Leasing) Program Managed 11 major projects IFG Companies SVP/ (CIO) Feb 97 – Dec 98 Served as CIO including reorganizing IT, PMO implementation, & led ERP implementation including process re-engineering & EDMS/workflow systems Coopers & Lybrand Director – Consulting Apr 86 – Sep 87 Responsible for marketing, selling, & managing consulting engagements within the Carolinas Tultex Corporation CIO Feb 84 – Mar 86 IT Management & ERP planning & implementation Springs Industries Dir Internal Consulting Dec 79 – Jun 82 Manage internal consulting projects and managed a major Strategic IT Planning Project Price Waterhouse Senior Manager Jun 73 – Nov 79 Managing consulting engagements for clients involving ERP implementations strategic Planning, productivity improvements & conducting IT audits Peat Marwick Mitchell Consultant Jan 71 – Apr 73 Performing consulting engagements involving Model Cities (Financial & Project monitoring) H. Wayne Noles Major Projects (Reverse Chronological) 1 of 4 as Management Consultant or Contractor Some projects performed under HW Noles & Co or HW Noles LLC while others were performed through contract firms Teleflex Medical (Insight Global) Mgmnt Consultant/Proj Mgr Jan 12 – Present SAP Implementation / Global Rollout SAP Data Services / Business Objects Planning and Implementation SAP Business Intelligence (BI)/Business Warehouse (BW), WMS Hardware / Software selection & installation Landscape planning, phasing, documentation, & setup Connectivity analysis Preparation of key project documentation and facilitation of approvals Hardware / Software needs assessment & acquisition Functional software planning and Global Rollout coordination Backup & Disaster Recovery planning Cisco (Randstad Technologies) Management Consultant Dec 10 – Nov 11 Supply Chain Process Improvements & Instilment of Six Sigma Disciplines Documentation of Current & Future State (with improvements) Supply Chain Process Flows IM & WMS. Orderfulfillment Definition & standardization of repeatable business process flows Implementation of Case Monitoring techniques & procedures Definition of metric’s & Established reporting for monitoring SLA compliance & effectiveness Instilment of Six Sigma Disciplines & Related Training Micell Technologies (Vaco) Management Consultant Jul 10 – Dec 10 ERP requirements, package selection, implementation planning Defined requirements & prepared RFP (Manufacturing, WMS. Product tracking, & Finance) Researched & evaluated vendor software offerings Assisted client in vendor selection (Plex) Prepared detailed implementation plan Bank of America (H W Noles LLC) Project Manager Jun 10 – Aug 10 SAP Financial Release planning and implementation Documented current & future state process workflow Identified process improvement opportunities Coordinated decisions, issue resolution, risks and action items & maintained project plan Monitored object transport & unit/string, integration & user acceptance testing Duke Energy (NouvEON) Change Management Advisor Jun 08 – Apr 10 NRC Worker Fatigue Management (Part 26) Developed & managed detailed project plan and budget Prepared project documentation templates including interview tools Performed fact-finding & documented current & future state process workflow Formulated recommendations including pros/cons for shift rotation alternatives Participated in software selection for time reporting Facilitated resolution of compliance issues JP Morgan Chase (SystemsTek) Mgmnt Consultant/Proj Mgr Jul 07 – Jul 08 Order to Pay - Purchasing & Accounts Payable Oversaw initial startup of a new Order to Pay product Created extensive project plan using JPMC Methodology Implemented project performance tools including key success indicators Setup status reporting mechanisms. Trained Project Managers & technology staff on client implementation Wrote client implementation procedures and facilitated approvals H. Wayne Noles Major Projects (Reverse Chronological) 2 of 4 Wachovia Bank (HW Noles & Co) Project Manager Nov 06 – Aug 07 Compliance - AML / CTR Automated Systems Business Process, Operations Conducted the initial project planning & startup Transitioned the entire project over to a junior Project Manager Built extensive project plan using Enterprise Methodology Wrote Business Case and developed detailed line item baseline budget Set up project performance tools & status reporting mechanisms Recruited and supervised a project team including 20 initial project personnel (4 professional & 16 operations) & an additional 4 internal IT professionals. Put in place business processes for execution of day to day operations Carried out status meetings & performed delivery negotiations with the OCC Supervised the design and development of CTR reporting to FinCEN Harris Teeter (HW Noles & Co) Project Manager Jun 04 - Sep 05 Sarbanes Oxley Compliance Wrote Statement of Work (SOW) and facilitated its approval, Prepared extensive project plan using Project management Institute (PMI) guidelines, Sarbanes Oxley law, COSO rules, accounting pronouncements, interpretations, & public accounting firm opinions Designed & implemented project performance tools including key success indicators and established status reporting mechanisms Identified business processes relating to finance & accounting & IT (about 45% of the total effort) for corporate & store operations (over 140 stores) Documented current & future state workflow processes (over 1000 business processes and over 3000 controls & over 1000 major controls) Applicationds included Finance, Distribution, IM / WMS, Supply Chain Assessed financial & IT controls Coordinated testing effectiveness of key controls, Remediate control weakness where appropriate, Facilitated preparation of appropriate documentation Supervised company & contract resources & special advisors (Grant Thornton) Worked with external auditors (KPMG) during their review & rendering of compliance opinion Dudley Products (HW Noles & Co) Mgmnt Consultant/Proj Mgr May 03 - Apr 04 ERP Implementation - Fin, IM OF, SCM, CRM (Great Plains) Process Re-engineering- Great Plains Prepared extensive project plan, and developed baseline budget. Implemented project performance tools including key success indicators Established status reporting mechanisms Defined requirements for & performed implementation of Great Plains Software Managed the process re-engineering of supporting procedures with respect to Finance, Inventory Management, Order Fulfillment, SCM, WMS & CRM Carquest Auto/GPI (HW Noles & Co) Management Consultant Nov 02 – Apr 03 EDMS Requirement Definition, Software/Hardware Selection, Implementation Store & Distribution Center Inventory mgmnt, Supplier Order Management (SCM), Sales & AR, Purchasing/AP, & CRM Defined requirements for Electronic Document Management System (EDMS) Wrote RFP for software/hardware solution and submitted to select vendors Assisted in vendor selection Assisted in implementation Documented current and future state business process workflows H. Wayne Noles Major Projects (Reverse Chronological) 3 of 4 American Kennel Club (HW Noles & Co)) Mgmnt Consultant/Proj Mgr Apr 98 – Sep 02 ERP Implementation - Fin. Order Fulfillment, CRM Process Re-engineering - Registration Division EDMS/Imaging/workflow Established extensive project plan, & developed baseline budget Developed requirements & current state/future stare process schematics Wrote RFIs & RFPs, evaluated proposals & facilitated approvals as required Designed and implemented project performance tools including key success indicators and established status reporting mechanisms Supervised a project team including recruitment of 40 user and IT personnel Redesigned the entire business process involving complex business process re-engineering Managed systems development (old mainframe legacy to new client server) Implemented imaging & ICR technology along with current EDMS software and hardware (juke box technology) Implemented automated check recognition & endorsement technology Coordinated conversion of existing historical records from legacy mainframe to client server environment Researched extensive risk related items & facilitated executive decisions Formulated requirements for on-line dog registration (later development & implementation) McMurray Fabrics (HW Noles & Co) Mgmnt Consultant/Proj Mgr Aug 99 – Dec 00 ERP Planning Fin, SCM, Manufacturing, Order Fulfillment, IM / WMS, Finance Process Re-engineering Implementation off shore manufacturing Performed process re-engineering Identified software changes (to vendor) Performed monitoring, control & testing of changes thereof. Performed implementation of software and business process re-engineering at corporate and at a new off shore facility Lakeland Reg Med Ctr (HW Noles & Co) Management Consultant Dec 98 - Oct 99 Strategic Planning Served as consultant/advisor on strategic planning for IT Formulated & implemented an in-depth IT Planning Methodology Developed of an IT Strategic Plan in support of hospital strategic initiatives Planned hardware/software updated & identification of projects (3 – 5 year planning horizon) Documented planning process & procedures used for annual updates to the IT Strategic Plan Fruit of the Loom (HW Noles & Co) Mgmnt Consultant/Proj Mgr Feb 96 - Jan 97 ERP Implementation - Oracle SCM, CRM, IM Process Reengineering Managed the planning of the entire Oracle ERP Application implementation Implemented SCM, CRM,WMS and Inventory Management modules NC State Employee CU (HW Noles & Co) Mgmnt Consultant/Proj Mgr May 95 - Jan 96 IT Assessment IT strategic Plan Systems Development Methodology Performed an IT assessment Developed an IT Strategic Plan Designed and implemented a formal Systems Development Methodology Foote, Cone, & Belding (HW Noles & Co) Consultant/Project Manager Apr 94 – Jun 96 ERP Implementation Process Reengineering Strategic Planning Assessed IT Performance Managed Financial ERP along with accompanying process re-engineering. Prepared & assisted in implementing an IT Strategic Pla H. Wayne Noles Major Projects (Reverse Chronological) 4 of 4 Turner Broadcasting (HW Noles & Co) Consultant Project Manager Aug 91 – Apr 94 BASYS SW Marketing plan IT Chargeback/Strategic Plan Wrote a software marketing plan Developed an IT chargeback system Formulated and implemented an IT Strategic Plan FMC Lithium Corp (HW Noles & Co) Mgmnt Consult/Proj Mgr Nov 87 – Jun 91 Strategic Plan (also Chemical Group) Inventory Management & WMS Implementation ERP Plan (total) - Finance Implementation- SAP Coordinated the development of an IT Strategic Plan for FMC Lithium & ultimately for the entire FMC Chemical Group Oversaw he designed & implementation of an Inventory Management system which included management of the development effort Planned and implemented Financial SAP modules Served as interim CIO Chatham Industries (HW Noles & Co) Project Mgr Sep 84 – Oct 87 Inventory Management & WMS Strategic Plan/ERP Implementation Process Reengineering Planned and implemented full ERP implementation along with accompanying process re- engineering Developed & implemented an IT Strategic Plan Alba Waldensian (HW Noles & Co) Project Mgr/CIO Jul 82 – Oct 84 Inventory Management Strategic Plan/ERP Implementation Process Reengineering Planned and implemented full ERP implementation along with accompanying process re- engineering Applications included Finance, Manufacturing, IM / WMS, Supply Chain, Distibution Developed & implemented an IT Strategic Plan Served as CIO for 18 months H. Wayne Noles Industries & Clients Served Manufacturing Fiat Corporation FMC Chemical Products FMC Lithium General Electric GlaxoSmithKline Cisco General Shale Oakwood Homes Thomasville Furniture Teleflex Medical Almay BB Walker Cooper Group Platt-Saco Lowell AVX Ceramics TPI Corporation CEM Corporation Metromont Sharon Steel Asheville Steel Scott Paper Beecham Labs Buroughs-Welcome Superior Cable Tennessee Eastman Textile & Apparel Fruit of the Loom Springs Industries Burlington Industries Tultex Corporation McMurray Fabrics CMI Industries Alba-Waldensian Culp Industries Galey & Lord Hampshire Designers Holt Hosiery Bangle Brothers Premier Industries Burke Mills Textured Services, Inc. Fieldcrest Mills Collins & Aikman Salem Carpets Financial JP Morgan Chase Wachovia Bank Bank of America NC State Credit Union Nat’l Credit Union Admin Bank of North Carolina Equibank, NA Retail/Distribution Harris Teeter Parts Distribution, Inc Dudley Industries Katherine’s Stout Shops Canal Industries Charlotte Homes Belk Stores Brendles Mitchell Distributing Columbia Distributors Health Care Micell Technologies LabCorp of America Lakeland Regional Hosp Phoebe Putney Mem Forsythe Memorial Saint Joseph’s Hospital Roper Hospital Angel Care Corp Nalle Clinic Service IBM Global Services American Kennel Club Turner Broadcasting Foote, Cone, & Belding DataMasters Brenner Industries Horsepower, Inc. Picture Corp of America Edens & Avant Reality Time Warner Cable Duke Energy International Computer Concepts Insurance IFG Companies BCBS of South Carolina People’s Insurance Federal Gov’t US Postal Service Housing & Urban Dev OEO County Gov’t Mecklenburg, NC Cumberland, NC Buncombe, NC Fairfax, VA Prince George, MD Montgomery, MD City Gov’t Charlotte, NC Asheville, NC Memphis, TN Rock Hill NC Pittsburg, PA Dallas, TX Raleigh, NC Greenville, NC Greensboro, NC Education Charleston County Sumter School Dist 17 Md State Dept of Educ NC State Dept of Educ
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