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Date Created: 12/22/15
CANDIA CHANDLER Chicago, IL 60607 - 312-344-1098 - firstname.lastname@example.org SUMMARY Sales specialist produced a documented $8.7 million dollars in revenue in the Showroom Manager role. Customer service competencies resulted in a 600 plus interior designer client following in ten states, demonstrating client retention and increased business opportunities. CORE COMPETENCIES Interpersonal Skill Sets Close Sales Hire, Train & Evaluate Customer Service-Conflict Resolution Plan & Strategize Business Development Manage, Direct & Supervise Market Design & Implement THE CHANDLER GROUP, Chicago, Illinois 1/1990 to Present – Project Manager Design Consultant Founded and built a design and consulting business serving the high-end residential furnishings market including multiple projects in IL, MA, SC, NH and ME. 1/12 – 12/12 Consulted with DESIGNLUSH as a Chicago Business Liaison to strategize a new market presence, develop products, plan store layouts/finishes, review vendors, assess POS Implemented budget- conscious interior design solutions trending the most recent schemes. Marketed to a sophisticated audience who focused on eclectic design. Designed custom furniture; specified textiles; lighting; window; floor and wall treatments. Managed room/workspace layouts, budgets, project management and installation expertise. WESTWATER PATTERSON, Chicago, IL 1/2005 to 12/2011 – Showroom Manager Sales Specialist Opened, developed and managed a high-end residential furniture showroom singularly producing $8.7M in sales. Solely produced a six-year average revenue of $1.3 million with a 25% profit margin from 2005 to 2011. Achieved $ 1.2 million in sales within the first ten months of business; increased second year business to $1.4 million; produced $1.7 million in sales in the third year of business. Planned showroom layout integrating products from fifteen unique furnishings lines. Collaborated with IT professionals to develop showroom software CRM and POS.. Marketed product lines and showroom through e-blasts, mailings, events and presentations. Negotiated, priced and quoted all projects, managed invoicing, collections, and product issues. Hired, trained and evaluated showroom personnel; mentored interns. DESIGN ATELIER, Chicago, Illinois 1/2003 to 12/ 2004 – Sales Development Professional Drove the organization’s sales goals and developed/expanded Showroom clientele. Established mature designer relationships in two prestigious residential furniture showrooms. Mastered product intricacies for over fifty lines of furniture and accessories. Established myself as a design professional in the Chicago marketplace. Implemented unique design solutions to the design community. Created customized products per customer requirements and requests. VISIONEERING, Inc., Chicago, Illinois, 2/1999 to 12/2002 – Business Brand Development Consultant Achieved $500,000 in sales during the first year, with significant increases each following year Launched more than fifty initial “face calls” with Fortune 500 companies within the first year of business ultimately developing corporate partnerships. Branded an intangible solution-based company, focusing on Management Performance Improvement programs for Executives. Focused on selling to key business issues. Structured a new market presence in the Chicago area and other Midwestern states... Planned and strategized the customized development project by analyzing the root cause of training deficiencies... Designed, developed and facilitated the pilot programs. THE EXECUTIVE TECHNIQUE, Chicago, Illinois, 3/1995 to 1/1999 – Regional Training Account Manager Generated in excess of $300,000 in sales annually. Trained and mentored an 300-plus mid/ executive level management participants from fifty- one client companies. Drove sales focus on Fortune 200 companies Delivered training programs on presentation skills. Developed and customized curriculum for platform skills training by analyzing the training needs. Conducted seminars for executives throughout the Midwest. ADDITIONAL EXPERIENCE PEABODY OFFICE FURNITURE, Boston, MA: Senior Account Manager Recognized as a top 10% sales performer throughout tenure with the organization achieving average sales of $1.5 million during each of the last eight years with the company. Provided a consultative interior design and product solution to the A&D community/corporate organizations. Strengths were working with start-up companies developing furniture standardization programs. POFCO represented the forefront of open plan office systems and 50 plus lines of high-end furniture lines/lighting/wall coverings/carpeting etc. AWARDS “Best in Sales” recognition for All-Steel, Westinghouse and Knoll product lines EDUCATION Lasell College, Boston, MA, Bachelor’s Degree, Merchandising - Continued Educational Programs VOLUNTEER PROGRAMS The Lupus Foundation, Bottomless Closet, The Glass Slipper, Fourth Presbyterian Church Youth Programs PROFESSIONAL ORGANIZATIONS Associates of Furniture Professionals, ASTD, Furniture Manufacturers, Home Furnishings Professionals, Office Furniture Professionals, Luxury and Lifestyle Professionals, Interiors, Furniture Design and Retail Advertising Design Professionals, Chicago Sales Professionals
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