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Date Created: 12/22/15
C h a r l o t t e S i e g f r i e d San Francisco Bay Area, CA 415-937-0048 email@example.com www.linkedin.com/in/charlottesiegfried HR Director Manager Operations with Expertise in Building Organizations. Experience includes tactical and strategic human resources, talent management, operations, organizational and leadership development, change and performance management, HR technology solutions. Strong communications and project/program management in fast paced, changing environments. Global offices, multi-location, multi-state environments. Small, medium, large, start-up, re-start up organizations. Industries include Retail, Technology, Software/E-commerce, Professional and Financial Services, Legal, Healthcare, Consulting. E X P E R I E N C E Charlotte Russe San Francisco, CA Manager, People Systems 2010 - 2012 Provided leadership for all company-wide HR Technology Solutions and acted as the bridge between HR and IT, external vendors, Store Operations, Finance in the design and implementation of people (HR) strategies and business solutions to build organizational capability. Managed a portfolio of projects including HRIS capital project upgrade; moving to online Performance Management with time savings of $250K; Open Enrollment data cleanup of multiple plans recovering $75K; improved multi-tier HR service delivery through Employee and Manager Self Service resulting in portal access to personal, pay and benefits data, standardized processes for promotions, transfers, salary actions, time records and absence management; implemented I-9 Compliance system for 500 stores with estimated savings of $107K. Directed projects through lifecycle of planning, managing timelines and resources, providing communication updates and meeting facilitation, developing content and training, resulting in customer satisfaction and on-time delivery. Siegfried Associates San Francisco, CA Director, HR Change Management 1999 – 2010 Interim leadership designing and implementing organizational development, talent and change management initiatives to support and drive business objectives. Representative clients: Juniper Networks – Provided communications and expertise for performance management, executive and employee on-boarding programs resulting in process and program integration. Celera – Provided communications and training materials to support talent management and application tracking system (iVantage/Epicor) rollout during post-merger transition for healthcare business. Hispanic Scholarship Fund – Provided interim HRD leadership for employee relations, compensation, benefits, recruiting, performance management, training, facilities, delivering a range of processes and program support to align with organizational goals. Kaiser Foundation Health Plan – Partnered with IT deployment team, trainers and instructional designers to deliver materials for project portfolio management (Skire/Oracle) software impacting 1000 users. Protiviti – Provided interim HRD and Operations leadership for Pacific Northwest Region. Business partner providing expertise for talent management, on-boarding, performance management, goal setting, career development, mentor program, leadership coaching and training, analytics and dashboards (PeopleSoft/Salesforce/SkillSoft), employee relations, communications, compensation, benefits, policies and procedure, HRIS (PeopleSoft). Company recognized by Business Week as one of the “Best Places to Launch a Career”. Charlotte Siegfried, Page 2 Dolby – Project Manager between corporate legal and Australia, Hong Kong, Beijing, and Shanghai offices resulting in finalized, post-merger employment contracts and policies. Heller Ehrman – Interim HR Director for Palo Alto office. Managed recruiting, on boarding, performance management, coaching, employee relations, compliance, HRIS. Xilinx – Partnered with Advanced Products Groups, Labs, and International (Europe and Asia) cross- functional teams to develop a new standard for building a high tech company resulting in scalable people solutions and infrastructure for 42% company growth. Assisted Leadership Development team with developing Manager Assimilation training. Managed talent management, employee relations and retention, performance reviews, and facilitated strategic planning sessions. Aspect Communications – Partnered with Corporate Services (IT, Finance, Facilities, HR) during transformation to an internet software company. Designed and implemented innovative change management and organizational development solutions. Consulted with SVP’s, Europe and Asia teams to design best practice programs, leadership competencies, organizational redesign to leverage and retain talent. Conducted training for performance management, leadership competency and behavior modeling, and provided leadership coaching. Managed employee relations, performance reviews, benefits, recruiting. Fireman’s Fund (Allianz) Novato, CA Senior HRBP Talent Management 2002 -- 2003 1998-P RESENT Partnered with Northwest Regional SVP and HR shared service teams to implement business process improvements, communicated organizational development and change management initiatives, provided executive coaching and leadership development to support transformation strategy. Launched succession planning identifying gaps, bench strength, high potential and next generation leaders resulting in a talent management strategy. 3Dlabs Sunnyvale, CA Director, HR Merger Acquisition 2000 - 2001 Provided leadership during merger and acquisition of major competitor resulting in transition to new organization structure for UK and US locations. HR due diligence included transition planning, change management, employee communications, designing new infrastructure, and providing a strategic roadmap for new HR team. Coordinated PriceWaterhouseCoopers Accelerated Transition team Launch Communications for executive and project teams resulting in post-merger, accelerated product deliverables. Additional details prior to 1999 available upon request. E D U C A T I O N / P R O F E S S I O N A L D E V E L O P M E N T MBA, Fontbonne University, St. Louis, MO B.A., St. Louis University, St. Louis, MO Certifications: CPI Leadership Assessment, Leading Organizational Transitions, MBTI HRIS: Lawson, PeopleSoft, ADP
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