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Date Created: 12/22/15
John Weedston Des Moines, WA. 98198 206-852-8960 firstname.lastname@example.org Executive Summary Highly dependable results oriented professional with 25+ years Information Systems and management experience. Recognized as reliable results-oriented leader with a history of developing individuals and building teams to maximize performance and promote continuous improvement. Demonstrated skills in leadership, teamwork and mentoring with strong interpersonal and communication skills. Able to make difficult and challenging decisions, provide clear expectations and directions while fostering creativity and problem solving. Have unique combination of being solid technically and customer-focused with the personality of a professional business leader. Strong in the financial management of tight budgets cycles while still achieving technical objectives of the organization. KEY ACCOMPLISHMENTS: Designed a five million dollar levy earmarked for a 3-year technical implementation upgrade plan Led the installation of two district wide wireless systems Built the first Novell Network at a large medical center Secure millions of federal funding Built or reorganized help desk operation and technical support teams Replace several phone systems SKILLS/QUALIFICATIONS Management and Leadership Strategic Technology Planning Disaster Recovery Planning, Budgeting, Financial Management IT Operations Team Building Technology Assessment Technology Framework Leadership and Management Led and managed small to large teams, including cross functional teams, in demanding environments with focus on technology planning and IT operations, reducing costs while driving productivity. Responsibilities included budgeting, team building, executive communication, career development, issue resolution and the development of processes and standards. Enterprise Technology Planning & Stabilization Ensured ongoing system stabilization and minimizing downtime through thorough planning, successful implementations and effective oversight. Responsibilities included help desk, telephone, Novell Network, HP servers, PC and Printer support, software upgrades, Project planning, Budget Management and Disaster Management. Windows Networking, Spam filtering and Firewalls. Program Management Oversight of multiple integrated projects and/or a group of associated, separately funded programs. Assist leadership and managers in scope definition, project interconnects, funding and budgeting, project status, schedules, team administration, vendor selection and development of related operational procedures. WORK HISTORY: Ontario-Montclair School District – Ontario, CA September 20, 2010 – July 6, 2012 Director Information Services (September 20, 2010-January 20, 2011 Acting Director) Ontario-Montclair School District is the third largest pre-K – 8’Th grade school district in California. It includes 36 buildings, which include 32 schools. The student population is around 22,000 and is a high poverty school district. The IT department supports approximately 900 interactive white boards and projectors, about 10,000 computers, and another 1000 document cameras plus thousands of other devices use in the district every day. Managed the technology department which includes a help desk operation, database management, Microsoft SharePoint, and a staff of fifteen support people. Responsible for all network operations, computer hardware and software installation and repair and the installation of interactive whiteboards and projectors in every classroom, plus the design and replacement of the central office phone system. Reorganized the technology department and created a centralized help desk and lines of supervision. Manage a budget of over $3,000,000. Secured over $4,000,000 in federal funding (Erate) - priority 2 items which allowed the district to upgrade the phone system in the central office. Completing a rollout to the entire district over the next few years. This supports our integration of voice and data goals. Reduce Staff by one Management Position while improving department productivity. Other managers took on expanded roles while freeing up budget to direct towards the classroom Increased customer satisfaction – instituted an ongoing customer survey randomly selecting one out of four request to present a satisfaction survey on the completion of the request. Improved the departments ability to respond quickly to possible problems in the delivery of support services At the request of the Superintendant began a project to refine the districts vision/technology plan to match up with the board approve mission statement. Researched and hired a consulting firm, at the request of the Deputy Superintendant, to facilitate this project. Ongoing project. Current project includes upgrading wireless infrastructure upgrade throughout the district to support the ever increasing number of wireless devices and to create a platform for possible BYOP and/or 1:1 initiatives. Extended the life on desktop and laptop PC through the use of solid state disk drives saving individual schools thousands of dollars in life-cycle replacements. Presented to the Cabinet a Web Access system, Stoneware, which would allow all devices to access the districts network regardless of Operating Systems through Browser Based technology. This is a software/hardware portal to provide 24/7 access from any device that can access the internet using a Browser. Lead the team to develop a plan for a Video Conference system for the entire district. It was design to include several shared portable systems as well as the use of small HD cameras in classrooms and school principal’s offices. This system was designed to support collaboration, virtual field trips, virtual learning, broadcast, and professional development. This is an ongoing project. Tukwila School District, Tukwila WA. October, 2000 – August 2010 Network Systems Manager Tukwila School District is a small 2700 hundred student K-12 in a highly transient and high poverty area south of Seattle Washington. In 2010 in was name the most diverse school district in the USA. Over 60 language a spoken by students and families in the district making for a very special and challenging and rewarding school culture that all embraced with a passion. Managed the technology department including the entire network backbone, internet access, email and phone systems. Responsible for all network operations, computer, and telephone systems management, installation and repair including managing the district help desk. Reorganized technology department and created a centralized help desk improving customer service and improving user satisfaction with technology. Secured over $2,000,000 in federal funding for communication and internet access which had not been tapped into before my arrival. Secured funding for all internet communication and voice communication service as well as tier two funding for infrastructure and wireless systems. Reduced Department Budget by 25% while increasing customer satisfaction through the use of a centralize helpdesk and remote access tools. Upgraded the district phone system using Erate funds to a Voice over IP system which allowed the district to integrate voice and data communications. Updated the network backbone outdated equipment with POE switches and gigabyte routers and level three routing switches enabling the district to segregate the business office and student information system data from the network students used for their daily work. Installed a campus wide wireless backbone to support addition wireless devices and prepare the district for possible 1:1 computing initiatives. Installed new firewall equipment that also supported web filtering to ensure the district was compliant with Federal No Child Let Behind regulations. Programmed the firewall system to provide virtual private networks allowing the staff to access their files over the internet anytime, anywhere from district owned laptops. Project lead on the design and installation of a Video Conference Center used for virtual field trips, virtual meetings, and professional development for staff and students. Managed multiple projects from district wide wireless, to replacing all the computers in school buildings, to wireless access to the football stadium for over the internet broadcast, to updating the internet connection to a fiber connection support gigabyte communications and using Erate funding to upgrade connection between all of the district school to a fiber backbone All projects were delivered on time and at or under budget. Valley Medical Center – Renton WA March 1987 – October 2000 Communications Manager/Operations Manager/Network Manager Valley Medical Center is the largest public district hospital in the state the state of Washington. It is a very busy hospital with all services available on site plus multiple neighborhood clinics and a level three trauma center within the emergency room. Started as the Communications and Computer Operations Manager and volunteered to add the Network Manager assignment to my job title. I managed the communications department which included the operator staff and a small physician’s answering service. This was a 24X7 operation. I grew the Physician answering service to hundreds of doctors and medical offices. The operation supplied 24/7 answering service plus pagers and cell phones. The profits from this service more than covered the budget for the communications department. As Operations Manager I was in charge of the 24x7 computer service which included a large mainframe operation as well as some mini-computers for special software packagers. Became the Network Manager when there was a request to build a network system for the accounting department. I lead the project team to design and install an early version of a Novell Network and installing a data switch to support several personal computers throughout the accounting department. From there I lead the project team to design and install a building wide LAN and later expanding it to service remote clinics. Continued to manage all three department adding telephone service and network service to the independent medical offices to increase the profitability of the Answering Service business. We continued to expand services to include firewall management and email. Lead a team to upgrade the Hospital’s phone system replacing the analog systems with a digital system. The new system included auto-attendant end voice mail systems to replace the stand alone systems that I had designed and installed a few years earlier. Valley Medical Center was one of the first hospitals in the Seattle area to install a network supporting Novell servers and person computers at work stations to improve access to data and improve productivity and those were projects I lead. The hospital was also the first to install an auto-attendant phone system allowing callers to by-pass the operators and access departments directly. Develop a help desk operation to support the request for service from all operations. This operation included a central place for communications and the assignment of technical support personnel. We also set up an operation of building out own personal computers which saved the hospital enough money to fund one technical support person. It also reduced the turn around time for obtaining a new or replacement computer. All projects where brought in on time and within budget. TECHNICAL SKILLS Software Environment: Windows, Avaya Telephone Systems, Watchguard Firewall Hardware: HP servers, HP Procurve Data Switches Database: EDUCATION MS, Information Systems Management, Aurora University, Aurora, IL BA, History, Aurora University, Aurora, IL CERTIFICATIONS Bay Networks Router Configuration AT&T Definity automatic Call Distribution AT&T Audix Administration Citrix MetaFrame Novell Network Administration training OTHER TRAINING Managing people Project management Alcohol and Controlled Substance Reasonable Suspicion Training for Supervision
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