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Date Created: 12/22/15
NICOLE HETZEL RN, BSN St. Charles, MO 63304 Phone: 636-375-8744 Email: Nicole.Hetzel5@gmail.com SUMMARY Successful MEDICAL DEVICE SALES PROFESSIONAL with experience and training as a Registered Nurse. Experienced educator/trainer; comfortable in all clinical settings. Awarded for sales performance, team work, and clinical expertise. Achieve results by building strong relationships via a consultative and clinical sales approach. Extensive experience in sales and clinical processes within medical devices, increasing revenue by $1.6 M and $48,000 per program gain. Developed clinical training strategy for clients which increased client retention of “at risk” accounts by 10%. Call points include Hospital C-Suites, OR, ICU, Emergency Departments, Infection Control, Cardiology Departments, Cath Labs, Physician's offices (cardiology, surgery, gyn, ortho, podiatry, general), and Ambulatory Surgery Centers. KEY ACCOMPLISHMENTS: Largest Territory Growth Sales Representative of the Year Rain Maker Award Outstanding Performance Awards 2 Consecutive years Teamwork Award Field Trainer, Expert Panel for Stroke Patient Care Program Nursing Unit Excellence Award PROFESSIONAL EXPERIENCE TOTAL LIVING CHOICES Sept. 2011-Nov. 2012 Sales Director- Medical Software Sales Responsible for management and closing of highly complex sales for a seven state territory. Call points include C-Suite, Leaders in Transitional Care, Case Management Directors, and Directors of Clinical Information. Secured C-Level meetings and presented Total Living Choices’ web-based transitional care solutions. Performed clinical process evaluations and analysis around the transitional care/discharge processes for prospective clients. Utilized clinical and technical knowledge to develop value based proposals. LIFEWATCH INC. Mar. 2009-Sept. 2011 Client Executive- Medical Device Sales, Cardiology Performed complex sales and service support for cardiac devices, including holter, cardiac event, and outpatient telemetry monitoring. Sold directly to hospitals and physician offices; served as a reimbursement resource for physicians, hospitals and clinics. Provided device functionality customer support; performed medical staff and patient teaching. Responsible for web based ordering, data retrieval, management training and support Doubled territory revenue from 2009 to 2010 Served as speaker on the Expert Panel for LifeWatch Stroke Patient Care Program Selected to serve as a field trainer for new Client Executives NICOLE HETZEL, RN, BSN (cont.)Phone: 636-375-8744 Email: Nicole.Hetzel5@gmail.com Pg. 2 _____________________________________________________________________________________________________________________ LIFESYNC CORPORATION/ GMP WIRELESS Dec. 2006-Mar. 2009 Territory Manager- Medical Device Sales/Clinical Specialist, Cardiology Performed sales and clinical demonstrations to multi level medical personnel ranging from C-Level to end-users. Managed hospital capital and disposable sales of LifeSync new products and technologies for a seven state territost. Increased 1 year sales by 175% Awarded for largest growth in territory 2007 and 2008 Teamwork Award 2007 and 2008 - most productive sales/clinical team I-FLOW CORPORATION Apr. 2003-Nov. 2006 Territory Manager- Medical Device Sales, Surgical Performed surgical product sales demonstrations to surgeons, anesthesia, administration, and medical staff. Managed hospital sales and third party billing in ambulatory surgery centers. Targeted anesthesia, bariatric, cardiothoracic, general, obstetricians, orthopedic, plastic, and podiatry surgeons. 2003 Sales Representative of the Year Award Rain Maker Award for achieving quota in the fourth quarter in 2004 and 2005 Outstanding Performance Awards in 2004 and 2005 NURSING EXPERIENCE July 1997- Apr. 2003 Barnes-Jewish Hospital- Thoracic Unit HealthSouth Outpatient Surgery Center Provided critical care in Thoracic Unit; performed critical care nursing duties and coordinated patient care following all thoracic surgeries including transplants. Unit earned the Outstanding Excellence Award in 1998. Simultaneously employed at HealthSouth OSC as Educational Director and Charge Nurse over Holding and PACU areas. EDUCATION Bachelor of Science Degree, Nursing- Saint Louis University G.P.A. 3.5/4.0 overall 3.8/4.0 major SALES TRAINING Situation Sales Negotiation Training Sales Training- Consulting Selling Techniques Honors/Activities Saint Louis University Dean’s List Graduated Summa Cum Laude Sigma Theta Tau - Nursing Honor Society Student Nurse’s Association Sigma Sigma Sigma - Vice President
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