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Date Created: 12/22/15
R ON A. M OTIS Tualatin, OR 97062 (503) 691-9696 H • (971) 275-6804 C • firstname.lastname@example.org Senior Quality Engineer Results-focused contributor that drives positive changes in product quality, developing targeted process improvements, providing world-class customer service that cultivates a strong company image. P ROFILE OF Q UALIFICATIONS Integral leader who excels in streamlined operations optimization, including designing, developing, and implementing forward-thinking projects, programs, and processes to achieve continued business growth. Out-of-the-box thinker who plans, prioritizes, and completes tasks within deadline-driven environments. Excellent communicator who seamlessly interfaces among engineers, managers, techs, and customers. Top performer who demonstrates superior attention-to-detail and sharp analytical abilities, and regularly takes the initiative to identify and resolve issues and lead value-added projects to boost overall quality. CORE C OMPETENCIES Root Cause Analysis Key Quality Management Six Sigma Knowledge Failure Trends / Analysis NPI / Development / Launch Internal / External Audits Strategic Analysis / Planning Process / Hardware Validation Corrective Action Planning Risk Identification / MitigatiProject / Program Management Best Practice Methodologies C AREER H IGHLIGHTS Closed 468 complaints across Portland, Mexico, and Dongguan manufacturing facilities within 12 months. Drove 28 separate wire supplier issues to closure across a three-month period via key supplier meetings. Reduced surgical and ultrasound product quality complaints 37% in one year via training and controls. Filed comprehensive TE MDRs for 2+ years with zero follow-on FDA requests for additional information. Proactively completed detailed quality documentation for 22 NPIs on surgical products within five months. Launched 22 separate NPI products across multiple business units and demonstrated experience in Mini- Tab to provide root cause analysis, lean manufacturing, 5S, SPC, DOE, MSA (DMAIC), and Gauge R&R. Trained engineers and technicians on Quality inspections, successfully completing two internal audits for Records and CAPA processes. Completed eight commercial aircraft projects involving $3.7 million worth of new machinery for part fabrication and a three-building RFI tagging project to prevent part loss and improve efficiency 37%. Exceeded company expectations by researching and closing 120+ customer complaints in six months. Reduced overall electronic waste materials for diverse, company-wide products sent to Europe and Asia. Worked with Supplier Quality engineers to determine new NPI component qualification requirements, adding details to further enhance the Quality Management system. Collaborated on a Worldwide Quality Improvement project, developing procedure modification to the US, Mexican, and China QMS. Volunteered QE services to the CABLE design group, redefining and clarifying custom cable design validation processes, tests, and customer involvement. PROFESSIONAL S YNOPSIS Senior Quality Engineer TE C ONNECTIVIT(FORMERLY TYCOE LECTRONIC) (2008 – EB, 2012) Utilize dynamic industry knowledge and business acumen to manage and close customer and internal complaints, including coordinating and analyzing component and process-level product failures, performing failure and trend analyzes for four separate databases, and creating CAPAs to resolve systemic issues. ● Compose and file FDA MDR reports, and recommend and guide targeted quality corrective action plans. Collaborate with Mexico and Dongguan manufacturing facilities to execute quality internal processes. Play a vital role in supporting quality analysis for state-of-the-art new product introductions, along with contributing strong communication skills toward liaising among customers regarding varied quality issues. Project Manager / Quality Engineer (CONTRACT) BOEINGC ORPORATION (2007 – 2008) Drove business growth by reviewing and analyzing new aircraft component proposals to acquire new production machinery, along with reporting product failures and system effects to the component level. Initiated resourceful recommendations and corrective action plans for review by executive-level teams. Regulatory / Quality Engineer (CONTRACT) W ELCH ALLENPROTOCOL ,NC. (2006 – 2007) Strategically steered interpretation and analysis of product schematics and failures, including reporting on product failures and effects on system behavioral operation and securing FDA reportability, investigation content, statement accuracy, and traceability which was instrumental in ensuring seamless processes. Supported top engineers and product managers in executing manufacturing and design improvements. RoHS Program Manager / Business Development (CONTRACT) THOMSON GRASS VALLEYGROUP (2005 – 2006) Expertly managed forward-thinking building, testing, and debugging of standard and high-definition video servers, including directing multiple project aspects encompassing team building / training, project implementation, time-line assessment, risk management, process analysis, and purchasing. Met and / or exceeded project goals by coordinating efforts among engineering, manufacturing, and development teams, as well as ensuring RoHS compliance and system performance standards. Business Management HOME -BASEDC OMPANY (2002 – 2005) Spearheaded the start-up and operations of a successful home business involving Internet buying and selling of surplus stock at bargain prices, including facilitating development of individualistic sales using eBay, Amazon, and Craigslist while effectively improving hardware acquisitions and sales processes. EDUCATION & P ROFESSIONAL D EVELOPMENT Bachelor of Arts & Sciences in Electrical Engineering TechnologS IENAHEIGHTSUNIVERSITY Project Management Professional Certification (Expired Dec 2010) VILLANOVAUNIVERSITY Engineering Certificate RADIOELECTRONICS TELEVISIOSCHOOL
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