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Date Created: 12/22/15
S HARON A VENT G UEVARA firstname.lastname@example.org (240) 350-6958 HUMAN RESOURCES PROFESSIONAL Results-oriented Human Resources manager with more than 15 years of comprehensive human resources experience including recruitment and retention, employee development, conflict resolution, change management, and labor relations. Areas of Expertise Include: Employee Recruitment & Project Management Employee Benefits Retention Knowledge of Federal & Stat Labor Relations Policy Design & Administration Employment Laws Strong Communication Skills Employee Grievance Procedures Wage/Salary Analysis Contract Compliance PROFESSIONAL EXPERIENCE American Nurses Association, Silver Spring, MD 1998 - 2012 Assistant Director, Human Resources (2010-2012) Manager, Human Resources (2008-2010) Sr. Human Resources Generalist (2004-2008) Human Resources Generalist (2001–2004) Contract Recruiter (1998-2001) Recruitment & On-boarding Managed a full life cycle recruitment program for staff of 200 Served as a subject matter expert on association’s recruitment and placement policies, procedures, and guidelines to advise management, employees, and job applicants on such processes Reduced total number of days to fill a position from 80 to 45 by proactively sourcing passive candidates Conducted local, regional and national searches for qualified candidates and interviewed for positions at all levels Increased potential candidate pipeline and elevated candidate quality by introducing an aggressive sourcing approach that focused on in-depth screening and follow-up and detailed candidate tracking Performed strategic planning, evaluation, and consultation to management on various employment mechanisms and recruitment strategies, sources, alternatives, and programs Developed and implemented on-boarding program Developed and monitored an annual recruitment budget of $200,000.00 Identified, researched and recommend new advertising sources, cutting the company's advertising costs by $40,000.00 Managed the termination, resignation, reduction in force and layoff processes of all employees to include exit interviews, where appropriate Management/Supervision & Performance Management Supervised and mentored the Benefits Analyst, Human Resources Assistant, and Receptionist/Administrative Assistant Provided leadership developing objectives and expectations, setting priorities, delegating work, and implementing performance and salary reviews Sharon Guevara Page Two (240) 350-6958 Managed the temporary employee process to include contract negotiations, placement, hiring and invoicing Managed Employee Performance Management and Appraisal system Training & Development Identified plan & ensured delivery of training for HR programs, products and tools Developed and delivered training programs on: Effective Interviewing Techniques, Performance Management, Sexual Harassment and EEO Laws Update Spearheaded implementation of UltiPro HRIS system; improved recruitment tracking capabilities; and trained employees and management on usage Employee/Labor Relations Managed employee relations’ processes in compliance with organizational policies Wrote policies and interpreted for management and staff Administered labor contract interpretation to employees and managers and resolved routine labor issues Investigated issues such as performance/disciplinary actions, employee grievances, and working conditions and responded accordingly Represented organization at contract negotiations and arbitration proceedings Advised and counseled managers and supervisors regarding employment practices, policy, and employment laws Oversaw the preparation of various legally required reports including the association’s equal employment opportunity reporting and annual affirmative action plan as well as internal HR metrics Represented management on the Labor Management team Developed collaborative relationship with union leaders resulting in 100% decrease in employee grievances over 12 month period Benefits & Compensation Implemented salary administration for new hires and promotions Evaluated and leveled job descriptions; management leader of the Compensation Committee Advised management on position classification matters to recommend optimal staffing options Administered FMLA, Worker’s Compensation, and Flexible Spending Programs Managed unemployment claims and represented the organization at hearings PROFESSIONAL AFFILIATIONS Society for Human Resource Management (SHRM) EDUCATION & CERTIFICATIONS Masters/Bachelors in Social Work HOWARD UNIVERSITY, Washington, DC Equal Employment Opportunity Specialist Certification CORNELL UNIVERSITY SCHOOL OF INDUSTRIAL & LABOR RELATIONS, New York, NY
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