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Date Created: 12/22/15
RONALD (RON) G. DUKE, MBA Athens, GA 30606 O PERATIONS /DISTRIBUTIONM ANAGER – SALES P ROFESSIONAL Home 706-369-9905 Cell 706-248-4744 email@example.com www.linkedin.com/in/RonaldDuke CAREER SUMMARY Solid business leader in both small and large organizations (multi-sites). Significant business development. Operations and Project Management success. Strategic thinker with demonstrated execution experience, creatively innovative and results oriented. Excels under pressure. Specialties: Operationand General Management; Project Design, Development and Implementation; International and Domestic Business Experience; Marketing, Sales and Product Development; Business Development; Strategic Planning; Budgeting; Multi-site Management; Start-ups PROFESSIONAL EXPERIENCE Founder / Project Manager in Operations / Sales Leaders in Operations / Sales / Project Management and Consulting, Athens, Georgia 2013 – Present Corporate Consulting Owner Corporate Consulting for Operations, Sales, Warehouse Management, Inventories, Procedures Attending Networking Events Researching Industry Leaders Tracking Industry Trends Participating in Industry Discussions Reliable Automatic Sprinkler Company, Liberty, SC 7/2004 – 2/2013 Manufacturer of fire sprinklers and related systems for worldwide markets Operations Manager – Southeast 2005, 2006, 2007, 2008, 2009, 2010 – Top performing North American operation. Operations and staff oversight in Atlanta, Memphis and Liberty, SC. Hired, trained, developed new customer service, warehouse personnel focused on personal strengths, advancement. Project manager - corporate task force directed to develop a world class corporate warehouse management system (WMS). Project manager, beta site - rollout and implementation of warehouse management system (WMS). Trained personnel throughout North America and UK on implementation and use of warehouse management system (WMS) resulting in increasing inventory accuracy from 70% to > 99%. Created a WMS procedure manual used company-wide. Created corporate-wide process and procedure manual to reduce slow moving or excess inventory. Net result: > $500,000 reduction of aged inventory in five months. Instrumental in creation of an E-Store procedure manual used in training employees and customers resulting in increased E-Store use. Team leader in development, roll-out of an automated lean product purchasing program reducing time required to purchase resale materials by >50%. Recommended shipping vendors to maximize on-time delivery and minimize costs. Member corporate safety committee. Presented comprehensive quarterly meetings for eastern U.S. and Canada operations directed towards increased safety policies and procedures. Conducted annual staff performance reviews for the Atlanta, Memphis, Liberty, SC operations geared towards personnel improvement, salary increase, and promotion. RONALD (RON) G. DUKE, MBA PAGE 2 Kaizen team member tasked with determining optimal trigger points, lot sizes for finished goods. Resulted in lean inventories at corporate level and increased shipping speed to customers from operations worldwide. Budgeted for lift equipment, delivery vehicles, shipping supplies, office supplies and computers. Increased inventory turns from six to > ten during first twelve months in the position. Avery Dennison, Strongsville, OH 1/2003 – 7/2004 Manufacturer of labels for consumer and industrial needs Account Manager – Southeast Prospected for new business generation and maintained existing relationships in the southeastern US Led United States in new customer acquisitions – 2003. Assisted marketing department in roll-out of new labeling technology in 2003–2004. Developed business plans to minimize account acquisition cycle times. H.B. Fuller Company, St. Paul, MN 1/1995 – 1/2003 Leading manufacturer of adhesives and powder coatings Distributor Products Manager (1/2000 – 1/2003) Selected, managed and trained distributors of H.B. Fuller adhesives in nine southern and southeastern states. 2001 – Top manager in North America with business increase of 32% or over $1.539 million. Member of task force responsible for successfully reducing product distributors from over 600 to 40 while increasing sales revenue. Developed sales manual for developing, qualifying and closing sales opportunities. Conducted sales training for distributor’s sales professionals to increase effectiveness and shorten cycle time between initial sales call and successful account acquisition. Served as team leader in market development and implementation of urethane product line. Developed business plans with distributor executives successfully increasing adhesive sales. Traveled with and coached distributor’s sales professionals to increase proficiency and close ratio. Designed and conducted presentations to all levels of management. Account Manager (1/1995 – 12/1999) Managed sales of electrostatically applied powder coatings in Arkansas, Oklahoma, Utah and Colorado. Also, managed sales of adhesives in southeastern region. 1999 - Ranked first of twenty-five in global strategic business unit for percentage of sales growth with 22.4% increase and $404,706 in new business. Increased sales by 48.81% in 1997. Exceeded divisional quota of 12% sales increase in 1995, achieving 18.7% increase in sales. Marketed existing product line thus minimizing cycle time and laboratory resources. Worked with marketing departments to maximize benefits of powder technology relative to the customer’s products. Trained all levels of personnel to assure product application parameters were maximized. Lynn Medical, Bloomfield Hills, MI 1/1994 – 12/1994 Medical products distributor Senior Sales Representative Managed sales of Cardiac Cath Lab Hemodynamic Monitors, Pulse Oximeters, Anesthesia Gas Monitoring, Patient Monitoring, Holter Systems, Stress Test Systems, EKG Machines, Labor and Delivery Data Management Systems and Cardiology Supplies. 1994 sales leader over ten-member external sales force and five-member internal sales force. Managed sales process resulting in the sale of seven hemo-dynamic monitoring systems for cardiac cath laboratories in six months. 100% over quota in sales of pulse oximeters. Developed proficiency in presenting product features and benefits of many different types of medical equipment for various medical units. Led ten-member team in sales of patient monitoring for Labor and Delivery. RONALD (RON) G. DUKE, MBA PAGE 3 Precision Biomedical Techniques, Plano, TX 5/1992 – 12/1993 Medical products distributor Senior Sales Representative Managed sales of reusable and disposable medical products in Arkansas, Texas, Louisiana Aggressively targeted key decision-makers including physicians and top hospital administrators resulting in a 24% increase in critical care products. Focused sales efforts led to sales of endoscopic product line being 96% over quota. National sales leader for new capital equipment product line. Designed database to effectively manage and track sales efforts, opportunities, and results for 181 hospitals. The Valspar Corporation, Minneapolis, MN 3/1989 – 5/1992 Paint and coatings manufacturer Account Manager Managed western, southern, and southeastern United States sales territories. Grew business 14% and received 1990 “Salesperson of the Year” honors. Actively pursued new business resulting in 59% increase in West Coast sales. Created a “Premeeting Form” for sales, management and technical professionals that contributed to improved sales and customer service. Effort was recognized with a “Total Quality Award” in November 1991 and acceptance of the form by most divisions. Managed quality programs of clients that resulted in Valspar receiving “Preferred Supplier” status in 60% of target market. Eliminated aged inventory in warehouse by implementing and managing stock rotation and inventory turns strategy. Instituted telemarketing and travel strategy that reduced 1991 expenses 17%. Designed strategic business plans for marketing industrial coatings which became group standard. Designed and conducted group presentations to all levels of management which led to Valspar achieving its first client-partner relationship in the division. EDUCATION MBA - Master of Business Administration 1998 University of Arkansas at Little Rock, Little Rock, AR Graduating GPA: 3.9 Alpha Epsilon Lambda Honor Society (one of sixteen graduate students inducted) Coursework also completed at: University of Arkansas and University of Utah Bachelor of Business Administration / Marketing 1982 University of Central Arkansas, Conway, AR
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