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Date Created: 12/22/15
GAIL E. HALL CA 94536 T - 510.673.5525 E – email@example.com CUSTOMER PROGRAM PROJECT MANAGER With over 10 years of experience as a tenacious Manufacturing Program Manager, with a mission to connect a client’s needs with a Company’s service. Recognized for efficiency in managing multiple million dollar projects for top tiered tech clients within the Silicon Valley, the extensive background is possessed in: inventory, materials and ECO Management, quote negotiation, revenue forecasting and budgeting skills. MRP (SAP, Oracle, Web Plan MRP-Pro and AMP) planning skills are sharp. Problem solving solutions both analytically and creatively, are strong points, including PCBA and System Integration from NPI through production and EOL. Computer Environment Experience: Microsoft Office (Word, Excel, Power Point, Project), Lotus Notes, Outlook, Google Docs, G-mail and WebEx, and MRP Systems RELATED EXPERIENCE ADECCO TECHNICAL SERVICES (Celestica Inc) | San Jose, California May 2009 to Jan 2013 NPI Program Manager Achievements: Successfully managed customer orders with high on-time delivery ratings. Received Outstanding Team Awards for Leading CFT activities in 2009 and 2010. Achieve 90-98% ratings on Cisco Scorecards repetitively. Reduced the E&O by 85% and achieved various inventory goals. Managed an ITAR customer for military business. Responsible for customer order planning and management of various accounts simultaneously while taking complete ownership of the New Product development schedules including specifications, qualifications, quality requirements and cost. Executed flawless launches for NPI and low-level. high mix production volume accounts for PCBA and Box builds while managing a Cross functional team includinEngineers and Operations. Facilitated team and customer meetings, such as Weekly Operations, Material Status and Proto Readiness Review Meetings. Prepared quotes and revenue forecasts for both company and client to meet their needs. Managed inventory levels, E&O, RMA and ECO implementations. SMTC | San Jose, California 2006 - 2009 Senior NPI Program Manager Driving the development of embedded new product from the concept phase through the pre-production phase and through the ramp to full volume production. Headed a cross-functional team that successfully implemented ISO 13485 (Medical) certification. Managed the material infeed to support customers orders by required due dates, enabling the Company and customer to meet and exceed their revenue goals. Facilitated customer escalations, inventory management, E&O and ECO. Prepared and presented QBR information to customers. Managed a team of direct and indirect members that successfully met customer expectations. Manages inventory levels, E&O, RMAs and ECO implementations CELESTICA | San Jose, California 1999 - 2006 Senior NPI Program Manager Analyzed worldwide demand and direct materials to support both domestic and international sites. Instrumental in driving additional upside material to support SUN and other customer requirements. Implemented new SUN programs (i.e. Demand Replenishment, Direct Ship and CFIT). Received an Outstanding Contribution Awards from SUN Microsystems. Provided on-site planning, procurement and managerial support at SUN MicroSystems for NPI and sustaining products EDUCATION CALIFORNIA STATE UNIVERSITY, HAYWARD Hayward, California Bachelor of Science: Business Administration
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