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Reviews for Account-Channel-Sales-Manager-in-Miami-Ft-Lauderdale-FL-Resume-Steven-Kane
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Date Created: 12/22/15
Steven Kane 208-771-3337 (cell) • email@example.com www.linkedin.com/in/stevenkane1 • Sedona, AZ 86351 ACCOUNT | CHANNEL SALES MANAGEMENT Objective: Experienced technology professional seeks employment in Account | Channel Sales Management in established or start-up environment. Summary: Expertise in generating revenue and managing large strategic enterprise and channel accounts while managing solution life-cycle delivery in hardware and cloud-based (SaaS) environments under tight deadlines. Skilled at building long-term executive relationships, driving new revenue opportunities and creating high customer retention and satisfaction. KEY ACCOMPLISHMENTS Account management: delivered $16 million in revenue | bookings and $450K in professional services Revenue generation: exceeded account quota by 21% Channel management: managed $3M in professional services channel partners, negotiated and signed multi- year contracts with Telstra and SingTel Adaptable: survived two layoffs and two acquisitions as a valued employee Delivery leadership: managed a technical migration project team (development, engineering, PM, operations) to deliver customer projects within deadline and 100% of budget Sales ability: sold executive development training system to the KPMG Chief Learning Officer reducing costs 42% Creativity: developed domestic and international channel strategy resulting in 40% increase in revenues PROFESSIONAL EXPERIENCE 7 / Microsoft / Tellme 2005 – Apr 2013 Senior Account Manager, 7, Inc., Sedona, AZ., 2012 – Apr 2013 Managed and sold digital IVR, contact center and mobile applications | services to $16 million account portfolio (AT&T, Fidelity, The Hartford) Increased revenues by $2 million by utilizing analytics to develop and implement optimization strategies Drove new project life-cycle implementations across design, development and project management Senior Solutions Manager, Microsoft, Atlanta, GA., 2007 – 2012 (Microsoft sold division to 7, Inc. in 2012) Led the implementation of new client projects worth $2.5 million annually Reduced annual support costs by $300,000 Managed cross-functional client engagement teams including creative services, technical resources and network operations. Senior Engagement Manager, Tellme, Atlanta, GA., 2005 – 2007 (Tellme sold to Microsoft in 2007) Established trusted-advisor relationships with marketing and IT executives at Fortune 500 accounts Managed $250,000 in professional services contracts Steven Kane ● Page 2 firstname.lastname@example.org ● (208) 771-3337 High Roads Consulting Group 2004 – 2005 Independent Consultant, Atlanta, GA. Increased market share for major video conferencing distributor by 18% Created strategic business plans for technology distribution companies HaiVision Systems, Inc., 2002 – 2004 Territory Sales Manager, Atlanta, GA. Developed $2 million in video conferencing sales opportunities with government accounts PlaceWare Inc. 1999 – 2002 Director Partner Programs, Atlanta, GA Managed $15 million web conferencing partner program Developed Asia Pacific marketing plan, signed SingTel and Telstra to 3-year contracts VTEL Systems 1995 – 1999 Director, Atlanta, GA. Grew revenues by 15% year-year with #1 video conferencing distribution partner Sprint Scientific Atlanta 1991 – 1995 Regional Sales Manager, Atlanta, GA. Led the sale of $10 million Business TV system for GM Pulsat dealer satellite learning network OTHER EXPERIENCE 1977 - 1988 Sony Corporation - National Account Manager, Audio Video Manufacturer Image Resources – Sales Manager, Communications Systems Integrator Florida Video Systems – Sales Representative, Audio Video Dealership Arnold and Company – Account Executive, Advertising Agency Carnation Company – Representative, Consumer Goods EDUCATION AND PROFESSIONAL DEVELOPMENT University of Massachusetts – B.A., Communications – Graduated with honors Franklin Covey – Helping Clients Succeed Landmark Education – Curriculum for Life Philip B. Crosby – Quality Institute Karrass Negotiating – Levels I and II Miller Heiman – Conceptual Selling RELOCATION - Willing to relocate
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