Popular in Course
verified elite notetaker
Popular in none
This 4 page Document was uploaded by an elite notetaker on Tuesday December 22, 2015. The Document belongs to a course at a university taught by a professor in Fall. Since its upload, it has received 11 views.
Reviews for Director-Information-Technology-in-Minneapolis-St-Paul-MN-Resume-David-Schwichtenberg
Report this Material
What is Karma?
Karma is the currency of StudySoup.
You can buy or earn more Karma at anytime and redeem it for class notes, study guides, flashcards, and more!
Date Created: 12/22/15
D AVID S CHWICHTENBERG Dayton, MN 55327 | email@example.com | 612.250.8890 SENIOR IT LEADER Searching for a challenging opportunity where I can make a difference Versatile senior IT leader with 25+ years of proven experience in driving strategies and building, leading and retaining high performing cross-functional teams of leaders and technicians. I am recognized for leadership in innovation, executive and business communications, program sponsorship, 3-5 year strategic planning, IT efficiency, prioritization and financial stewardship. I am not afraid to make, and be held accountable for difficult decisions. Proven track record in web development and support, middleware, messaging, global outsourcing and insourcing, systems/service management, enterprise architecture, contingency and risk planning, database and data warehouse, procurement and vendor management (Oracle, IBM, Tata, Cognizant, Accenture, 3 party software/services). KEY ACCOMPLISHMENTS Leadership – I create growth opportunities for staff, challenge individuals to perform to the best of their abilities, and create a positive, winning work environment. I enjoy and am very effective as a member of IT Senior Leadership teams. Management – With an emphasis on repeatable processes and documentation, I have effectively built and lead teams of entry level and experts to meet/achieve strategic, project, compliance and support goals. Have consistently built cohesive teams with above average retention and measurable customer satisfaction. Customer relations – My customers come first. I develop and maintain mutually beneficial partnerships between business clients and technology groups. Recognized as a successful IT - business liaison. Efficiency – I realize significant service management improvements, processing efficiencies and cost take-out by taking action and being accountable. Innovation – where appropriate I drive for the design and implementation of cutting-edge solutions based on technical specifications and thorough research and testing. Strategy and Planning – design, plan and implement short and long-range IT strategies based on technical forecasts of industry trends, corporate objectives and financial boundaries. Vendor management – broad buyer and seller of software and hardware products and professional services. PROFESSIONAL EXPERIENCE Deluxe Corporation - Shoreview, MN 2008 – 2012 Director, Technical Services Promoted to a senior member of the Infrastructure and Operations team I actively participated in all strategic and tactical aspects of enterprise architecture, middleware, operations, vendor management, messaging (MQ), web application architecture, 3 party software, IT audit (PCI, SOX, internal), Websphere Message Broker, Websphere Application Server, SOA, ITIL service management (specifically incident, problem and change), and internal cloud strategies. Influence and drive the IT culture and strategic direction as an active member of the Senior Leadership Team Co-creator of an Enterprise Architecture Review Board chartered to drive technology decisions, currently developing a Cloud Computing strategy for the enterprise Cut annual team/support expense by 27% ($1.3M) Improved customer satisfaction from a 2-rating to a 4-rating by cross-training, insourcing, process re- D AVIDSCHWICHTENBERG PAGE 2 | firstname.lastname@example.org | 612.250.8890 engineering and better architecture practices Director, Enterprise Architecture I created the Enterprise Application Architecture practice from ideation to execution. Implemented TOGAF principles and utilized SPARX for the creation and storage of artifacts allowing the reuse and consistency of architecture deliverables and roadmaps Performed hands-on technical lead role and a member of the executive steering committee for a multi- million dollar, multi-year project to migrate legacy systems from an IBM mainframe platform to a client- server loosely coupled environment, immediate technology footprint savings of $3.5M and annual savings of $17M. This role included outsourcing negotiations, multi-vendor coordination and management, and outsourced data center design and relocation Sr. IT Manager, Web Application Architecture I was recruited to provide leadership, discipline and direction to the Web App Arch team. I successfully moved the team from being strictly a support organization for Websphere and MQ into a strategic thinking middleware team exercising best practices, consulting, engineering and support including SOA and SaaS Select Comfort - Plymouth, MN 2005 - 2008 Sr. IT Manager, Data Administration As a member of the IT leadership team I introduced and implemented a shared services model for data warehouse, data administration and database administration functions. Re-engineered the DBA area (Oracle and SQL) to implement standards and processes to facilitate systems availability and a better development and support model Built a career ladder allowing technicians multiple tracks for advancement both technically and creating leadership opportunities Successfully lead a multi-million dollar enterprise data warehouse project to deliver executive dashboard analytics to the business Sponsored and lead the acquisition and implementation of Informatica ETL and Siebel Analytics platforms Blue Cross Blue Shield Minnesota - Eagan, MN 2003 - 2005 Director IS Systems Operations, Database Administration Active senior member of the technical infrastructure leadership team. I implemented many new processes and IT best practices which helped to minimize production outages, increase implementation successes and improve customer satisfaction Transformed a low-performing Database Administration team into a well-functioning, respected entity if IT Utilizing ITIL disciplines, formalized the change management function, reducing production incidents by 37% Deluxe Corporation - (eFunds Professional Services) Woodbury, MN 1995 - 2003 Director, Information Resource Management (2000 to 2003) Program/Practice Manager for key customer relations and delivery of technical design, architecture, build and support for data, database, data-warehouse and data-transport technologies. Implemented consistent processes and procedures to assist eFunds in achieving CMM Level 2 compliance for all development work Managed a $2.4M annual budget. Included development and production support (7x24) for DB2, Oracle , MQ and Informatica (ETL) Reduced database support budget 17% by building better processes, strict procedures and a quality work environment Helped create and acted as a senior IT member of the data practices council which defined and monitored data definitions, usage, access and security D AVIDSCHWICHTENBERG PAGE 3 | email@example.com | 612.250.8890 Sr. IT Manager, Development Shared Services (1996-2000) Lead the global development and support teams responsible for the IT shared services components for FI Risk Products. These services included logical and physical database design (Oracle and DB2), Webshere MQ, Systems Integration, Data Architecture, Application Architecture, Release Management and Production Support for databases and MQ. Manager, Database Administration (1995-1996) Managed a multi-million dollar customer interface reengineering project (Accenture), leading 44 full time onshore and offshore resources through conceptual/logical/physical design, creation of Oracle and DB/2 databases and database accesses (stored procedures). GMAC / Residential Funding Corporation – Bloomington, MN 1987 – 1995 Manager, Database Administration / Operations Performed technical team lead role for $5 million project to design and implement a technical infrastructure and database architecture to facilitate Corporate IT restructuring and initial client-server application project. Primary role in acquiring RDBMS engine (Oracle) and server hardware selection (Sequent/lBM), which eliminated nearly $1 million annually allocated to service bureau fees Leadership responsibilities for online systems, IT operations, systems administration, help desk and information resource management for US operations. Included hands-on unix administration Owner of corporate IT disaster recovery planning and testing which was successfully exercised after the Los Angeles earthquake on 1993 Norwest Technical Services 1986 - 1987 Project Leader Project manager for internal bank operations and support projects. Automated intensive manual efforts using GUI front-end and relational database technologies. Musicland 1982 - 1986 Programmer, Programmer Analyst, Senior Programmer Analyst, Database Administrator, Systems Administrator Performed design, implementation and support of point-of-sale, decision support, retail inventory management systems, customer service and warehouse operations. Fast-track promotion to new opportunities based on quality and timely delivery, and personal work ethic. EDUCATION Bachelor of Science, Quantitative Methods and Information Systems St. Cloud State University Certifications: Multiple certifications in database management, software development and design, development life cycle and project management, ITIL, ItSMF, TOGAF. PERSONAL Volunteer – Boys and Girls Club of the Twin Cities th th th Basketball coach – 7 , 8 and 9 grade boys Cub Scout leader 1997- 2005 Active member: International Data Management Association (DAMA), Enterprise Architecture Association, itSMF Minnesota, ThinkIT Leadership DAVID SCHWICHTENBERG PAGE 4 | firstname.lastname@example.org | 612.250.8890 REFERENCES REFERENCES Dale Knudsen Vice President, Infrastructure and Operations Deluxe Corporation 612-801-6526 email@example.com I reported directly to Dale at Deluxe. ____________________________________________________________________________________ Daniel Ritari Vice President Information Risk Management Deluxe Corporation 612-817-3581 firstname.lastname@example.org I have worked for Dan at Deluxe and he also worked for me many years ago. We have also been peers. ____________________________________________________________________________________ Steve Hunstad Senior Enterprise Architect Deluxe Corporation 651-331-9546 email@example.com Steve worked for me as an Enterprise Architect at Deluxe. ____________________________________________________________________________________ Theodore Wendel Information Technology Manager, Friend Birchwood Casey 612-990-1777 Ted.firstname.lastname@example.org I worked with Ted as peers at GMAC/RFC. We also own some property together. ____________________________________________________________________________________ Jim Farquaharson Friend 763-607-7200 email@example.com Friend of 15 years. Met through our children and church. Church stage crew team. ____________________________________________________________________________________
Are you sure you want to buy this material for
You're already Subscribed!
Looks like you've already subscribed to StudySoup, you won't need to purchase another subscription to get this material. To access this material simply click 'View Full Document'