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Date Created: 12/22/15
Kimberly J. Krueck Miamisburg, Ohio 45342 (937) 847-9500 Residence / (937) 238-4732 Cellular firstname.lastname@example.org www.linkedin.com/in/kimkrueck/ SUMMARY A dedicated, forward-thinking Executive Administrative Professional with a broad base of experience in office administration, calendar management, travel arrangements and financial reporting. Employs professionalism and superior communication skills to meet client and company needs. Highly skilled at multi-tasking and exceedingly well organized with meticulous attention to detail. PROFESSIONAL EXPERIENCE PNC/NATIONAL CITY BANK, Dayton, Ohio 2008 – 2013 Executive Assistant to Regional President & Client and Community Relations Director Provided high-level administrative support coordinating, planning and supporting daily operational and administrative functions as well as company, community and employee projects and events. Improved check request time for charitable grants and sponsorships as well as ticket requests by 50% using new automated systems. Utilized new automated system for billing and invoices which cut processing time by 50%. Ordered and tracked office supplies which ensured adequate supplies were available, while remaining under budget by as much as $1,100. Implemented, monitored and promoted fitness activities and challenges as chair of company's local wellness committee with over 30% employee participation. Arranged appropriate travel, agendas and necessary contacts information for executives and department employees which ensured smooth travel. Managed the day-to-day calendar for the executives, ensuring executives had all meeting materials, agendas and meeting logistics in advance. Scheduled various executive meetings and assisted with meeting materials and agendas as well as providing meeting minutes to appropriate individuals. Prepared all expense reports for executive and entered all client, prospect, community events and civic calls into tracking system, thereby releasing executive for more pressing activities. NATIONAL CITY MORTGAGE, Miamisburg, Ohio 2001 – 2007 Executive Administrative Secretary to President & EVP of Risk Management Managed the executive office as well as providing executive administrative support to other managers including coordinating meetings and travel arrangements for executive and department employees. Streamlined attendance spreadsheet which increased accuracy and reduced completion time by over 50%. Kimberly J. Krueck (937) 847-9500 (R)/ (937) 238-4732 (C) email@example.com 2 Developed and maintained a Gantt chart to assist department in tracking projects. Over 50% of projects were completed ahead of schedule. Created weekly and monthly reports and presentations. Reconciled department budget and monthly phone bill to ensure department stayed within budget. Collaborated with other administrative team members and human resources on special projects and events. ACCUBANC MORTGAGE/NATIONAL CITY MORTGAGE, Dallas, Texas 1998 – 2001 Senior Administrative Assistant to VP of Operations Management Oversaw a wide variety of administrative functions, providing fundamental support to the VP of Operations Management and his management team. Maintained and coordinated senior management vacation, day-to-day meetings and travel schedule. Created departmental organizational charts utilizing better software which increased turn- around time by over 50%. Implemented electronic and paper-based filing and organization system for records, reports and documents which improved document retrieval by 50%. Managed daily office operations and maintenance of equipment. ADDITIONAL RELEVANT EXPERIENCE Administrative Assistant to marketing department for a Fortune 500 commercial banking firm Branch Administrator, Senior Sales Support Assistant, Quality Business Clerk Office administration and sales support for a Fortune 500 insurance company EDUCATION Completed 35 units in college credit majoring in Business Administration, Lorain County Community College Office and Administrative Assistant Program, Lorain County Joint Vocational School TECHNICAL SKILLS Microsoft Outlook Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Access Microsoft Visio Lotus Notes/Sametime Adobe Acrobat Pro Proprietary Databases (Genesis/PNCBuy)
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