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Date Created: 12/22/15
Lawrence D. Liedtke Fairfax, VA • 22032-2621 • 703.220.1579 • firstname.lastname@example.org PROFILE A distinguished, results-oriented Information Technology Manager and Project Manager with over 25 years of demonstrated management success and expertise in a diverse range of communication technologies and multiple industry settings.Substantial experience managing the implementation of networking equipment swaps, new device on-boarding, creation of VRF’s, capacity evaluations, and multiple carrier circuits for a large enterprise customer. Proven, effective consensus building, partnering with senior organization leaders, and working collaboratively at all levels to assess, plan, and implement workable IT solutions. History of excelling in introducing organizational change, accelerating customer service levels, and leveraging existing technology and knowledgebase with internal resources to facilitate business excellence and competitive advantage. Well-organized, results-oriented project manager with proven ability to implement industry standards, procedures, and processes; and, manage large, diverse teams in a fast-paced environment; resulting in cost-saving, on-time implementation of new technologies that improve business functionality. Hands-on experience in directing all stages of day-to-day IT/Network services and technical project management efforts have resulted in 99.99% uptime reliability and on-time project completion with significant customer cost savings while adding immeasurably to my employers bottom line. Exceptional interpersonal, team-building, speaking, and writing skills focused on building strong internal/external customer relationships. AREAS OF MANAGEMENT EXPERTISE IT/Network/Data Center Operations Management Procurement and Logistics Planning and Execution Customer Requirements Definition Business Process Re-Engineering Multiple Carriers Circuit Management Program/Project Planning and Execution Communication Infrastructure Design/Installation Contractor, Contract, and Service Level Agreements Quality Assurance and Risk Analysis Team and Project Leadership System Troubleshooting and Maintenance Contingency Planning and Regulatory Compliance Stakeholder/Customer Relationship Management Budget Planning and Management New Technology and Software Integration Able to bridge the gap between technical and non- Network Security and Internet Technology technical personnel Managed data, voice, and video services PROFESSIONAL EXPERIENCE AAACM Green Warrior, Inc. August 2008-Present Founder - IT/Network Consultant Launched this consulting company to advise businesses and government agencies how to manage and design secure, high performance and redundant computer networks. Key Achievements: Provided project management consulting for Washington Metropolitan Area Transit Authority $45,000,000 corporate-wide IT/Network and telephone system upgrades including the computer center, network infrastructure, digital IP phone, and cellular telephone access for train tunnel communications. Effectively consolidated all projects into one Microsoft Project plan and cleared all resource conflicts for management to implement all projects simultaneously with on-time completion. Actively planned the integration of cellular and digital voice provisioning, implementation, and work in the Metro train tunnels for Congressional mandated integration of cellular voice service for any cellular service provider that elected to provide this service to its customers. Designed, planned, coordinated logistics, installed, and activated the first Linux network for the Kateri Center middle school students in Livingston, Guatemala. (Donated my time and all equipment.) Led the network upgrade project for Integrated Systems Analysts– analyzed, designed, and provided strategic network plan documentation. Completely re-organized and cleaned up server room and placed all cabling under the raised floor. Re-designed corporate network hardware and software operating system architecture, provided all documentation, and designed Microsoft Windows 2008 Active Directory architecture. Vastly improved network performance saved $178,000 operating costs. Lawrence D. Liedtke Fairfax, VA • 22032-2621 • 703.220.1579 • email@example.com Prince William County Public Schools August 2006-August 2008 Cisco Academy and Microsoft Academy Instructor Prepared classroom instruction and taught high school students using the Windows XP, Windows Server 2003, A+, Network+, and Cisco Network operating systems. Mentored students for college, industry careers and industry certification exam preparation (Microsoft, Cisco, and CompTIA A+ and Network+). Fairfax County Public Schools (FCPS) September 1998-August 2006 Network Management Supervisor (Director equivalent position) Directed the daily operation, technical and engineering support, and contractor logistics for the Fairfax County Public School (FCPS) network supporting over 250 sites, 25,000 employees, 260,000 students, and 80,000 adult students. Actively managed technical staff of 16 people providing network engineering, program management, project installation, and problem escalation resolution support for over 250 sites and 278 ongoing projects. Provided highly effective customer service, on-time project completion, and project budget cost savings of $600,000 per year. Key Achievements: Maintained a 99.99% average up time and availability over an eight year period. Proven, effective consensus building and collaboration, partnering with senior leaders, and working collaboratively at all levels to assess, plan, and implement workable IT solutions. The net result of my efforts successfully integrated the Instructional Management System (IMS) for automated grading and attendance into the FCPS network on-time and saved $1,200,000 in installation costs. Spearheaded the standard FCPS Cisco, ATM, and Windows 2000 network architecture design for upgrading the school networks in support of the Instructional Services Division IMS program implementation. My design and implementation plan expanded network port capacity by 100% and significantly improved network performance and user accessibility by 30%. Directed the successful planning, computer image design, coordination, and installation of 60,000 new desktop computers with 37 separate images. Installation complete in 12 months. Led the successful planning, router image design and testing, contractor and customer coordination, and installation to upgrade over 225 Cisco routers in FCPS during the summer of 2000. Completed 2 weeks early. All program and project deadlines were met on time over an eight year period. Saved over $6,000,000 in program/project costs. Mentored students for college careers and Microsoft Certified Professional (MCP) certification exams. Over 75 students passed certification exams and became MCPs, MCSAs, or MCSEs. EDUCATION MS, Information Systems, Hawaii Pacific University, Honolulu, Hawaii MBA, Personnel Management, University of Missouri, Columbia, Missouri BGS, Computer Science, Roosevelt University, Chicago, Illinois BBA, Accounting, Wichita State University, Wichita, Kansas TECHNICAL SKILLS Certifications:INFOSEC Professional, CCNA Security, CCNA, CCENT, MCP, MOS, CIW In Progress: PMP, ITILv3, CCDA Platforms: Microsoft Windows 8/7/Vista/XP/2000 desktops and laptops, Smartphones, tablets, Windows 2012/2008/2003/2000 Servers, Virtual PC, VMware Workstation, Virtual Box (Oracle), Microsoft Exchange and MySQL/SQL Servers, NAS/SAN, and Ubuntu Linux. Networking: Network Convergence, Cyber Security, LAN/WAN Administration, Active Directory, Cisco Routers, Switches, and Wireless Access, IP Telephony, Telecommunications, Firewalls, DHCP, DNS, FTP, SMTP, POP3, VPN. Protocols: TCP/IP, EIGRP, RIP, OSPF, BGP, IPv4, IPv6, VLAN, IPSec, STP, Voice, Video, QOS, VoIP, SSL, ATM, Frame Relay, Ethernet, Fastethernet, Gigabit-ethernet, T1, DSL. Applications Microsoft Office Suite 2010/2007/2003, Visio and Project 2013, Adobe Creative Suite, and Tools: SNMP, Solarwinds, Ciscoworks, Powershell, Anti-virus, Outlook, Adobe Acrobat, Blackboard. Familiar with Agile methodology and Clarity.
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