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Date Created: 12/22/15
Ben Cheng San Jose, CA • Phone: (408) 891-1478 • e-mail: email@example.com Supply Chain Management /Manufacturing Operations/NPI 30 years experience in manufacturing operations, NPI, & supply chain management. Experienced in starting and building up operation group. Expert in DFT/Kanban lean production. Expert in getting cost effective quality products from oversea suppliers. Strong work ethic and uncompromising integrity. Collaborative team player. Very hands-on. Manufacturing & Test Engineering • Production • Inventory • NPI • Document Control • Quality Control • DFT & Lean Production • Logistics, Supply Chain Contract Negotiation and Management • Order Fulfillment, Cost Reduction • RMA • English/Chinese Bilingual Professional Experience Meritronics, Santa Clara, CA 9/2012 - present Director, Supply Chain Management Manage oversea supply chains and ODM projects from design to manufacturing. Trilliant Networks, Redwood City, CA 9/2010 – 10/2011 Trilliant provides utilities with wireless equipments and management software for Smart Grid communication networks. Consultant, NPI Project & Supply Chain Manager Manage NPI and production of a $100M plus project. Qualify CM’s and negotiate service contracts. Define and manage Ops NPI requirements and milestones. Define logistic requirements and processes with customer. Negotiate customer order and supply process. Define product packaging and labeling requirements. Develop manufacturing and test processes. Define quality requirement and standard. Define RMA process. Manage manufacturing & test tooling developments. Manage contract manufacturing material and production status. Manage inventory building up to support fast production ramp up and minimize risk. Dust Networks, Hayward, CA 11/2008 – 6/2010 Dust provides ultra low power WSN (Wireless Sensor Networking) products. Director, Manufacturing Operations Managed NPI, Document Control, Manufacturing & Test Engineering, Production, Quality Control, Supply Chain, & RMA Qualified & brought up CM, PCB, and component suppliers in China & Taiwan. Reduced cost of major products from 22 to 38%. Accomplishment saved company precious fund and was congratulated by the board. Negotiated quick turn service plans with PCB and CM suppliers and reduced order fulfillment lead time from a normal 12 weeks down to 4. Fine tuned manufacturing process at SOC chip set CM, improved yield from 88 to 98%. Implemented SPC at chip test CM. Test result was more reliable. Fine tuned manufacturing process and implemented effective quality control and audit at PCBA CM. Made major improvement in quality. Resolved conformal coating technical issue in time and saved a critical account. SkyPilot Network Inc., Santa Clara, CA 3/2006 – 10/2008 Skypilot provided WiFi mesh network equipments and software. Ben Cheng Phone: (408) 891-1478 • email: firstname.lastname@example.org page 2 Sr. NPI & Manufacturing Engineer Reported directly to VP Operation. Responsible for managing NPI and local and oversea contract manufacturers. Also managed all operation activities for over 18 months. Brought two families of key new product to production in China. Resolved ODM component test issues and lunched a major new product successfully. Managed local and oversea turnkey CM’s. Managed all operation activities that include NPI, Product Configurations, ECO and document control, purchasing, material, production, manufacturing & test engineering, packaging and label design, CM, & RMA for over 18 months. New Wave Research Inc., Fremont, CA 5/2002 – 3/2006 New Wave provided laser equipments to research institutes and semiconductor manufacturing industry. Sr. Manager, System Production & Manufacturing Engineering Managed System Production and Manufacturing & Test Engineering groups. Made critical breakthrough in design and manufacturing process for New Wave’s flagship product that extended service life over six times. Introduced 5 major products to production. Trained field service engineers. Inviso, Inc., Sunnyvale, CA 6/2000 – 10/2001 Inviso was a leader in micro displays and personal information devices for mobile information access. Director, Operations Managed Manufacturing and Test Engineering, Manufacturing Process Development, Pilot Production, & Quality Control. Built up a strong manufacturing technology & pilot production team. Developed manufacturing processes for two very difficult optical assemblies. Developed quality specifications for two major new products. Qualified and managed local and China contract manufacturers and component suppliers. Steag RTP Systems, San Jose, CA 8/1995 – 6/2000 Steag provided RTP (Rapid Thermal Processing) tool to semiconductor fabrication industry. Manager, Advanced Manufacturing Engineering In charge of manufacturing technical support, new product introduction, production line design, engineering documentation, assembly and test procedures, tooling and test fixtures, and DFT implementation. Managed four major new product introduction projects. The costs of the projects range from one to four million dollars. Responsible for design review, engineering and manufacturing documentation, & pre-production builds. Every project was done within schedule and in high quality. Developed a material and production control process that minimized material shortage. Developed a manufacturing problem and defect data collection and troubleshooting system. Reduced production lead time from 16 to <8 weeks. Took a team of manufacturing and test engineers to a sister company in Germany to bring a new product back to manufacture in U.S. Reduced production cycle time from 22 down to 6 weeks and achieved shining quality. Earned great respect from German colleague and complimented by the President. Engineering and Manufacturing Consultant 11/1993 - 7/1995 Major Contract: Pacific Electronic International, Inc. San Jose, CA (a startup contract manufacturing company) Designed PCBA & cable assembly lines. Designed and built test equipments. Solve quality and other technical issues. Wyse Technology Inc., - Advanced System Division San Jose, California 4/1989 - 10/1993 Advanced System Division started as a small startup company that provided high performance multi-processors, multi- users UNIX based server computers. As the second employee in Operation, in charge of building up both Manufacturing & Test Engineering and Production groups. Ben Cheng Phone: (408) 891-1478 • email: email@example.com page 3 Manager Manufacturing, Advanced System Group (16months) Established a sound production control system. Able to provide management, sales, and service accurate and up- to-date production status any time. Improved quality. Reduced DOA rate from more than 15% down to less than 1%. Made production goal every quarter. Achieved zero defect and established great relationships with a major OEM customer. Manager, Manufacturing Engineering, Advanced System Group (3 years) Built up Manufacturing Engineering and Production Departments. Managed NPI projects. Developed standards for manufacturing and test instructions, and PCBA rework instructions. Developed an automated system burn-in test. Chaired ISO9001 qualification in operation. Successfully certified in six months. Arix Corporation, San Jose, California 9/1987 - 4/1989 Provided multi-processors, multi-users super micro and mini computers. Manager, Manufacturing Engineering Responsible for establishing the Manufacturing Engineering Department and all detail operation procedures for Manufacturing Engineering and Production. Altos Computer Systems, San Jose, California 1/1985 - 9/1987 Provided UNIX based server computers. Senior Manufacturing Engineer Responsible for NPI, engineering documentation, design improvements, cost reduction, assembly instructions, production line design, and production support. Four-Phase Systems, Cupertino, California 6/1981 - 12/1984 A pioneer in server computers, 4000 employee, $240M company in early 1980. Senior Industrial Engineer Designed 14 production lines in PCBA, Mechanical Subassembly, Cabinet Assembly, Terminal, Keyboard, Printer, and Cable Assembly areas. Increased capacity and reduced labor cost by 20 to 30%. Other Experience and Activity Shin Shin Educational Foundation 1/2000 – present A charity organization that raises fund to help build schools in low income rural areas in China. IT Group Leader and Database Administrator (no pay volunteer work) Acquired web domain name and established web site. Chaired the development of web based school database. Serve as database administrator. Education & Training Master of Science Degree in Industrial Engineering, The University Of Texas at Arlington, Arlington, Texas Bachelor of Science Degree in Aeronautical/Mechanical Engineering, National Cheng-Kung University, Taiwan San Jose State University, Completed Digital Computer Design and PASCAL Programming classes. CPIM Certificate Successful Negotiation training
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