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Date Created: 12/22/15
SONNY M. TARAGIN Baltimore, MD 21209 (410) 707-4691 email@example.com www.linkedin.com/in/sonnytaragin/ SUMMARY Innovative, smart, energetic award-winning technology executive with demonstrated success in developing, and implementing strategic and tactical business solutions. Business savvy. Consistently meets or exceeds budgetary and performance goals. Expertise in building and growing high-performance teams. Versatile, focused, and personable. Excellent communications skills. Career Highlights EVP, Information Technology Towne Park; Annapolis, MD 2009 to present Developed and implemented the first IT strategic plan for Towne Park, a nationwide company providing parking management and staffing solutions to over 400 hotel, hospital and commercial clients. Built IT department from scratch. Promoted from Vice President to Executive Vice President after one year. Recognition received from SmartCEO magazine and Microsoft. Numerous systems and applications implemented, bringing measurable cost and labor savings, vastly improved workflow, and reduced administrative burden on corporate and field associates across the country. Selected accomplishments include: Replaced entire portfolio of inadequate HRIS systems. Among other systems, selected and implemented Workday HR/Payroll, Oracle/Taleo recruiting, and UniFocus Workforce management for over 7,000 associates across the US. Replacements provided modernization, improved workflow, and more functionality at lower costs Designed and developed custom application (TowneApps) replacing a complex environment of data stored in spreadsheets Stood up a highly functional SharePoint Intranet (TownePoint) facilitating access to documents and information while offering numerous workflow mini-apps Developed custom claims system with company’s first mobile App (ClaimsApp Mobile) for iOS and Android platforms Replaced and updated aging infrastructure and access systems with customized Citrix-like access method (TowneConnect) aand virtualized servers, providing speedy, secure and user-friendly access to all of Towne Park systems and applications Numerous parking systems accomplishments across valet system, self-parking systems, mobile apps, and web-payments Outstanding record of contract negotiations and vendor relationships across a broad spectrum of technology disciplines VP, IT - CIO Remedi SeniorCare; Baltimore, MD 2005 to 2009 Reporting to the CEO and serving as a member of the Executive Team, responsible for pharmacy automation, process management, and technology functions serving internal and external customers of Remedi, a premier provider of pharmacy and ancillary healthcare services to long-term-care facilities. Accomplishments include: Providing the technology and process leadership supporting the company’s growth by 50% over a two year time-frame while maintaining high levels of customer satisfaction (100% customer retention) and exceeding budget objectives Partnering with Operations to implement automated packaging equipment, bar-code scanning and other technology improvements leading to cost savings and higher quality production during a high growth period Implemented the company’s first customer contact center; designed metrics and tracking process Developing a customer Business Information (BI) portal with industry leading and uniquely offered end-user web-based tools and reports Implementing a facility based Electronic Medication Administration Records (EMAR) system enabling our customers to reduce costs and improve quality of care VP, Technology and Professional Services Peak Technologies, Inc. (a subsidiary of the Moore Corp and RR Donnelley); Columbia, MD 1999 to 2004 Reporting to the President, responsible for all corporate Information Technology and Professional Services functions supporting over 800 employees and 80 offices across North America and Europe together with thousands of customers. Led consulting and software development teams responsible for complex retail and distribution data collection, bar code, and POS applications. Company was acquired by a west coast venture capital firm. Accomplishments include: Reduced IT and telecommunications costs by over $2 million annually (while improving service levels) through contract re- negotiations, personnel re-alignments, improved infrastructure and selective outsourcing (external and internal sources) Specifically selected by the Moore corporate CEO to participate in a dedicated business team to develop digital print products for the company, resulting in five business ventures presented and supported by the board of directors Led implementation of Direct Sales telemarketing team bringing in over $12 million revenue annually MR. SONNY M. TARAGIN PAGE 2 Built and launched the company’s first fully integrated Business to Business eCommerce site resulting in the signing of a $2 million service contract and nearly $1 million of incremental product orders Grew Professional services revenue over 50% in major categories while reducing costs and implementing process efficiencies. VP, Technology Caliber Learning Network (Affiliated with Sylvan Learning Systems, Inc.); Baltimore, MD 1997 to 1999 Reporting to the President, oversaw all aspects of corporate technology architecture, development and implementation for an international, multi-site, interactive distance learning start-up company. Company went out of business in 2000. Major accomplishments included: In short period of time, from scratch, built organization and completed development of major technology components allowing company to begin live operations and go public (IPO) within projected timeframe and budget Led the selection, customization, integration and deployment of a unique, award-winning integrated live Internet, satellite and videoconference broadcast solution in support of client requirements Developed sales and marketing support materials including presentations and documentation. Participated in client sales efforts, supporting successful efforts to Fortune 100 clients Director, Financial Systems MITRE Corporation, McLean, VA and Bedford, MA 1994 to 1996 Manager, Technical Support JOHNS HOPKINS HOSPITAL; Baltimore, MD 1992 to 1994 VP, Information Systems MID-ATLANTIC TOYOTA DISTRIBUTOR (MAT); Baltimore, MD 1981 to 1991 Following progressively increased responsibilities, led all Information Systems activities for the arm of Toyota Motor Sales (TMS), USA that fully supported the Toyota dealers and customers in the five-state Mid-Atlantic region. Oversaw a staff of 50 and a budget of $15 million, which included full P&L responsibility for computer systems and services sold to Toyota dealers and their affiliated franchises from other manufacturers. Company was bought out by Toyota Motor Sales, Inc. in 1991. Meeting deadlines and budgets, successfully completed a two year plan to replace all computer systems supporting the huge sales growth of MAT and leading MAT to obtain #1 status across all Toyota regions Led development efforts for a comprehensive interactive communication system connecting all of the Toyota dealers in the Mid-Atlantic area with TMS and MAT. First region in the country to implement an on-line, real-time vehicle locator system. Designed and implemented an allocation and distribution system connecting the Toyota factory, MAT and the Toyota dealers resulting in cutting a three week information lag to 3 days. Was written up in a major IBM magazine. Developed and implemented HRIS, Financial, and comprehensive parts warehousing systems for MAT and the dealers Managed corporate IS strategic planning, voice and data networking functions including applications for customer service department. Directed product selection for later downsizing of mainframe-based financial applications to PC-based LAN Recent Honors and Professional Contributions SmartCEO CIO of the Year Award (2012) Advisory Board of National Parking Association (2010-12) Keynote Speaker – Microsoft Executive Summit (2012) Previous accomplishments have been featured and articles published in industry and business publications (including Baltimore Business Journal and Computerworld); featured speaker at numerous professional and trade conferences. Designated as National Specialist in EDP Effectiveness and Efficiency by Deloitte and Touche. EDUCATION MIT, Cambridge, MA COLUMBIA UNIVERSITY, New York, NY Bachelor of Science, Mathematics Master of Arts, Computer Science/Mathematical Statistics KELLOGG SCHOOL OF MANAGEMENT, Evanston, IL Executive Management Program
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