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Reviews for Paralegal-Legal-Assistant-CSR-in-Boise-ID-Resume-Lynn-Lape
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Date Created: 12/22/15
Lynn A. Lape Paralegal Client Services Office Management 513.260.5596 LL@LynnLape.com www.linkedin.com/in/lynnlape.com Administrative Support Profile Client-focused professional with sound paralegal, customer service and clerical skills. Dependable and well organized; can be counted on to handle multiple detailed assignments with efficiency and professionalism. A team player with a high energy level, effective leadership capabilities, and a stellar work ethic. Excellent legal writing and technical writing skills. Prepared, assembled, checked, and verified detailed contracts and other legal documents. Organized, reviewed, numbered, and indexed documents and client files. Cataloged information. Completed forms, applications and court filings. Drafted and filed pleadings. Prepared proposed court orders. Drafted letters to clients and counsel. Safeguarded confidential client information. Opened and managed escrow accounts; applied payments and fees. Key Strengths & Selected Achievements Communication – Asking the right questions … active listening … explaining legal processes and terms in a way clients can readily understand … handling sensitive issues with tact and diplomacy. Organization – Managing large volumes of paperwork and electronic files with accuracy and efficiency … … planning and scheduling … meeting deadlines in a fast-paced environment. Computer Skills –Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook), WordPerfect, Adobe Acrobat, BestCase (bankruptcy), ECF (Electronic Case Filing), PACER (Public Access to Court Electronic Records) LexisNexis, and Trial Practice Advantage (case management), Google Calendar. Quick to learn/apply new software skills. Office Operations – Served as first point-of-contact for prospective new clients. Answered phones, greeted clients, performed receptionist/administrative support duties. Researched/resolved problems. Coordinated IT, staffing and scheduling. Well qualified to assist with: Contracts Wills, Trusts, Estates, Probate Client Services Legal Research Torts & Personal Injury Conflict Resolution Legal Analysis Domestic Relations Dispute Mediation Real Estate Law Depositions Civil Litigation Abstracting, Summarizing Alternative Dispute Resolution Interviewing & Needs Analysis Collaborated with clients, creditors, outside counsel and others to maintain settlement terms and cultivate cohesive business relationships. Created checklists and a color-coding system to manage large volumes of paperwork required in a law practice focused solely on Chapter 7 and Chapter 13 bankruptcies. Successfully transitioned much of the practice to a paperless environment; vastly improved productivity and facilitated working remotely. Consolidated client data electronically into a single location on the server; customized BestCase software to fit the needs of the practice. Selected by local judges to test Electronic Case Filing (ECF); filed the first electronic case in the district. Identified system anomalies, provided feedback to the development team to improve process efficiency. Provided exceptional client service. Interviewed clients personally and completed pre-bankruptcy questionnaires in their presence to help them better understand the process. Page 1 of 2 Lynn A. Lape 513.260.5596 LL@LynnLape.com Page 2 of 2 www.linkedin.com/in/lynnlape.com Employment History 2000 – 2013 Law Office of Lynn A. Lape, Cincinnati, OH Practice focused solely on consumer bankruptcy in the Southern District of Ohio, Western Division. Managed all aspects of office operations, including staffing and scheduling of up to 4 attorneys, 4 paralegals and a receptionistPrepared payroll, managed accounts payable and accounts receivable. Oversaw all facets of client services. Instrumental in building practice to one of the top 5 filers in the Southern District of Ohio, Cincinnati Division. Awarded 2013 Martindale-Hubbell Client Distinction Award based on Client Review Ratings of 4.5-5.0 as of June 20, 2012. 1999 – 2000 Law Office of William P. Coley II, Cincinnati, OH Assisted with collections of consumer debt, including mortgages and unsecured debt, including obtaining and executing on judgments. Prepared/filed certificates of judgment and writs of execution. Performed skip-trace research. Participated in establishing repayment plans and settlement negotiations. 1998 – 2000 O'Connor, Acciani and Levy, LPA, Cincinnati, OH Served as associate consumer bankruptcy attorney. 1996 – 1998 Law Office of Joseph M. Luken, Cincinnati, OH Started as legal assistant, promoted to associate attorney/general practitioner. Early experience as a programmer analyst and technical writer. Clients included Procter & Gamble and Syncor Nuclear Pharmaceutical Company. Additional details furnished upon request. Education 1997 JD – Salmon P. Chase College of Law, Highland Heights, KY 1988 BSBA, Information Systems, Magna Cum Laude – Xavier University, Cincinnati, OH 1984 AAS, Data Management, Cum Laude – Cincinnati Technical College, Cincinnati, OH Awards: Michael J. Darby Award – Presented to a first-year law student who exhibits enthusiasm and zeal for the study of law. Martindale-Hubble Award – Class high grade in Contracts II. Professional Development: National Association of Consumer Bankruptcy Attorneys Conferences Midwest Regional Bankruptcy Seminars Cincinnati Bar Association Annual Bankruptcy Seminars Completed 12+ CLE hours annually. Held Ohio Law License from 1997-2013 and Southern District of Ohio Federal Court License from 1998-2013. I have made the decision to retire from the practice of law and look forward to working in a support role in which I can provide assistance to attorneys, managers, and/or clients.
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