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Date Created: 12/22/15
JAYNE S OMES -S CHLOESSER , CAE, SPHR Alexandria, VA 22308 202-409-4777 (mobile) • 703-765-9279 (home) email@example.com/in/jaynesomes A SSOCIATION EXECUTIVE ~ CHIEFO PERATING O FFICER~ CHIEF OF STAFF Strategic Management | Systems Integration | Fiscal Management | Talent Strategy STRATEGICMANAGEMENT SYSTEMS NTEGRATION Strategic Goals Alignment Resource Planning Plan Development Process Improvement Resource Allocation IT Strategy FISCALM ANAGEMENT TALENT STRATEGY Revenue Stream Expansion Strategic Human Resources Financial Forecasting Organizational Reengineering Expense Reduction Staff Development PROFESSIONAL HIGHLIGHTS ____________________________________________________________________________________________ AMERICAN COALITION FOC LEANCOAL ELECTRICI, Washington, DC 2011 – 2013 Vice President of Operations Direct $50M trade association’s business support services including HR, IT, finance, legal and meeting management. Implemented new strategic plan. Planned and led the relocation of national headquarters office including consolidation of space. Streamlined business processes for improved efficiencies and increased productivity. Strategic Goals Alignment. Improved organization’s performance by aligning human capital and technology solutions with the organization’s strategy, goals and business objectives. IT Strategy. Delivered 10% cost savings by optimizing information systems. Implemented cloud-based solutions for all operations functions (HR, finance, legal and meetings), resulting in improved transparency and productivity. Strategic Human Resources. Partnered with senior executives to create high performing culture that enabled the delivery of extraordinary Board directed results. Systems Integration. Led seamless build-out and relocation of national headquarters office space to new 12,500 sf., class A space in Washington, DC. During relocation, technology and telephony systems were operational within 4 hours of relocation. _____________________________________________________________________________________________ THE O PTICALSOCIETY OFA MERICA , Washington, D.C. 2008 – 2010 Deputy Executive Director & Chief Operating Officer Managed all aspects of day-to-day operations from finance and legal, IT, and HR to building services, customer service, and conventions and meetings management. Reported to executive director and managed four departments, four department heads, and 70-member staff. Ensured Society’s fiscal soundness. Talent Strategy: Improved productivity and organizational bench strength by hiring new CFO, CIO, and senior director of conventions within six months of hire. Expense Reduction | Human Resources: Reduced employee turnover 8% within 12 months. Decreased benefits program costs, cutting organizational expenses $40,000. IT Strategy: Influenced first-ever board decision to draw $2.4 million from reserves for IT strategic investment plan for technology infrastructure and software systems. ____________________________________________________________________________________________ M ORTGAGE BANKERS A SSOCIATION, Washington, D.C. 2001 – 2008 Senior Vice President of Operations Recruited to restructure association with $12.5 million deficit. Managed 40-member operations staff, $50 million organizational budget, $80 million investment reserve fund, and all operations. Organization Reengineering: Led 18-month restructuring initiative, eliminating 35 positions, and data integrity initiative that eliminated 26,000 duplicate records in database system. Strategic Planning: Led overall strategic planning for operations departments, implementing new data mining technology for short and long-term programs. Talent Strategy: Increased talent retention and staff satisfaction by spearheading employer-of-choice initiatives, implementing career-pathing system, and launching new compensation structure. Process Improvement: Achieved $500,000 savings annually and improved efficiencies 25% by initiating and launching a LEAN pilot program. Introduced state-of-the art automated technology. ____________________________________________________________________________________________ N ATIONAL M ULTIH OUSING COUNCIL , Washington, D.C. 1994 - 2001 Vice President of Operations Recruited to build infrastructure necessary to support association’s rapid growth. Expanded services, doubled staff, doubled annual budget, increased reserve fund from $2.5 million to $5 million, and increased membership more than 50% within five years. Resource Planning: Established cost-effective operating procedures and policies to support print production, human resources, IT, finance, and special events. Revenue Stream Expansion: Led annual revenue increase from $4 million to $8 million and grew organization from 650 members to 1,000+ by expanding and diversifying programs. Fiscal Management: Created and managed $10 million departmental and $50 million organizational budgets. Led all aspects of financial reporting, including that of a PAC and four subsidiaries. IT Strategy: Increased efficiency by transitioning from manual to automated systems. ELECTRONIC NDUSTRIES ASSOCIATION, Washington, D.C. 1988 – 1994 Manager of Employment Programs (1990–1994) Promoted after serving as Director of Operations and Quality Improvement 1988–1990. Quickly stabilized operational tsrough implementatof total quality management practices. E DUCATION M.A. in Human Resources Management ~ The George Washington University, Washington, D.C. B.S. in Business Administration ~ Mary University, Bismarck, ND C ERTIFICATIONS &V OLUNTEER LEADERSHIP 2013 Senior Professional in Human Resources ~ Society for Human Resource Management 2012 Certified Association Executive (CAE) ~ American Society of Association Executives 2012 National Association of Professional Women 2010 Board Executive Vice President ~ National Association of Women MBAs, (Mid-Atlantic Chapter) 1992 Professional in Human Resources (PHR) ~ Society for Human Resource Management
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