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Reviews for Director-Risk-Management-Transportation-in-Dallas-Ft-Worth-TX-Resume-Carla-Ayer
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Date Created: 12/22/15
CARLA AYER Plano, TX 75074 214.501.3731 email@example.com RISK MANAGEMENT/SAFETY PROFESSIONAL Accomplished, versatile, and highly skilled professional with significant experience linking safety functions to business strategies across multiple industries. Demonstrated ability to drive marketing strategies, form strategic partnerships, and implement and oversee complex projects. Manages and mentors high performance executive teams. Track record of reducing claim costs, frequency rates, and insurance collateral. Comprehensive knowledge of OSHA, DOT regulations, and all lines liability and workers’ compensation insurance programs. Exceptional communication and interpersonal skills. A leader and innovator, and a trusted employee and respected colleague. AREAS OF EXPERTISE Program Development ● Claims Management ● Program Implementation ● Administrative Management Risk Analysis ● Training ● Team Building ● Cost Reduction ● Investigations/Inspections ● Audits Statistical Reporting ● Action Plans ● Communications ● Leadership ● Problem Solving Workers’ Compensation ● OSHA ● Budgeting ● DOT Regulations PROFESSIONAL EXPERIENCE SAFETY-KLEEN SYSTEMS, INC, Plano, TX Director, Risk Management, 2002-2013 Developed and negotiated insurance renewals and marketing efforts. Created and administered performance measurements for individual cost centers. Assisted VP of Risk Management with risk analysis for insurance needs. Controlled and reduced collateral. Maintained certificates of insurance and advised on contractor/vendor insurance requirements. Managed and executed claims consolidation from field offices to corporate and third party administrators. Positioned claims for expedient and most favorable resolution. Oversaw surety bond program. Key Accomplishments: Managed liability and workers’ compensation claims, resulting in above-average EMR rating, reduction in TPA claims costs, and bottom line savings to company. Achieved 50% reduction in insurance program collateral and reduction of 15-20% in premiums with various insurance carriers year after year. LSG-SKY CHEFS, Arlington, TX Director, Employee Safety & Workers’ Compensation, 2002 Oversaw team of eight, including department managers, analyst, and support. Controlled $700K G&A budget. Managed $17M-$20M workers’ compensation insurance budget. WASTE MANAGEMENT, Portland, OR Region Director, Health and Safety, 1996-2001 Supervised team of six, including managers, claim analyst, and support staff. Directed activities of Safety Department supporting 37 locations with 2500+ production and salaried employees. Oversaw all company health and safety policies and programs. Ensured compliance with state and federal OSHA and DOT regulation. Key Accomplishments: Improved frequency rate by 50%, resulting in 60% reduction in risk budget. Implemented highly complex, yet doable health and safety program; improved overall TRIR, DART, and VAR rates. CARLA AYER, PAGE 2 ALBERTSONS, Brea, CA Assistant Safety Manager, Southern California Division, 1995-1996 Aided in the effective administration of health and safety program for 133 grocery stores in Southern California and Nevada. Conducted store audits and safety compliance with claims reporting and management/regulatory requirements. BROWNING-FERRIS INDUSTRIES, Various Locations District Safety Manager, Wichita, KS, 1994-1995 District Safety Manager, Gardena, CA, 1990-1994 District Claims Administrator, Gardena, CA, 1989-1990 Claims Analyst, Risk Management Department, Houston, TX, 1988-1989 Progressed through multiple positions with increasing responsibility for health and safety programs, regulatory compliance, and claims management. Key Accomplishments: Negotiated settlement on liability claims to prevent litigation and resolved all current claims (0 litigated cases upon departure from company.) 75% win rate for defending company against OSHA violations and fines. Defended company against DOT fines and violations resulting in 50% reduction in fines; upgraded to Satisfactory rating. EDUCATION Licensed All Lines Claims Adjuster, Texas, 2006 Workers Compensation Certification Program, Michigan State University, 2004 Certificate in Environmental Health & Safety Law, Institute for Applied Management and Law, 2001 Undergraduate Studies in Environment Science and Safety, Mt. Hood Community College, 1999 Business English Certificate, Houston Community College, 1989 TRAINING Advanced Safety Certificate, National Safety Council Accident Investigation Skills Managing Within the Law (EEOC, FMLA, ADA, etc.) Certified Instructor of DDC for Professional Truck Drivers, National Safety Council “Train the Trainer” workshops DOT Need to Know Drug-Free Workplace & Alcohol Safety Council Leadership Development Training Programs State/Federal Training Programs on OSHA regulations Certified Life Purpose/Career Coach Certified Practitioner of Myers Briggs Type Indicators II and III Certified Workers’ Compensation Professional, 2006-2012 PROFESSIONAL ASSOCIATIONS ASE (Association of Safety Professionals) RIMS (Risk and Insurance Management)
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