IPC week 1 notes
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This 3 page Class Notes was uploaded by RachelB on Tuesday January 12, 2016. The Class Notes belongs to at University of Cincinnati taught by in Summer 2015. Since its upload, it has received 73 views.
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Date Created: 01/12/16
Intro to Interpersonal Communication (IPC) Buckel Course #: COMM-1076-002 Professor: Dr. Huang Chapter 1 Why We Communicate Physical needs- presence or absence of communication affects physical health (without it = disease, death) Identity needs- we need to learn who we are Social needs- principal way relationships are created Practical needs- everyday life, family, job, etc. require communication Communication Methods Linear model- one-way event sender receiver Interactive model- like a tennis match sender receiver Transactional model- sending/receiving messages simultaneously (see diagram on page 11) o Meanings of words exist in and among people o Environment and noise affect communication: ex) operating on different “channels” such as talking on the phone vs face-to-face Noise External noise- literal noise outside the receiver that makes it difficult to hear the sender’s message Physiological noise- biological factors that affect the receiver’s end of the communication o Ex) hearing loss Psychological noise- cognitive noise- thoughts and feelings within the receiver’s own head that affect how the message is received o Ex) anger, sadness, “zoning out” Communication Principles Communication is transactional- mutual influence, dependence, and unique Communication can be intentional or unintentional (speaking to someone vs nonverbal clues) Communication is irreversible and unrepeatable Communication has a content dimension (literal meaning) and a relational dimension (relationship determines meaning- talking to your boss vs talking to your mother) Characteristics of IPC Uniqueness- interpersonal exchanges are shaped by the nature and history of a particular relationship (pg. 15) Interdependence- highly interpersonal exchanges reveal that the fate of the partners is connected (Example on page 16) Self-disclosure- the process of deliberately revealing information about oneself that is significant and that would not normally be known by others (glossary G-6) Intrinsic rewards- having a personal relationship where just being around the person is the reward of your conversation, no matter what you talk about (pg 16) Communication Misconceptions Not all communication seeks understanding o Ex) greeting someone with “what’s up” isn’t always asking for a literal response, or actual inquiry about their personal life More communication is not always better Communication will not solve all problems Effective communication is not a natural ability, it is learned Communication Competence Communication Competence- there is no single “ideal” or “effective” way to communicate o Competence is situational o Competence can be learned Different situations call for different communication tools- humor/seriousness, small talk, topic variations, etc Communication competence requires many skills for effective communication Adaptability o choosing the right responses in a conversation o ability to perform skillfully o involvement- care about person and topic empathy/sympathy/understanding of the other’s point of view in the communication o cognitive complexity- able to construct different frameworks for viewing an issue o self-monitoring- choosing words/behaviors wisely depending on who you talk to and how they are communicating (easy to over-monitor yourself) Social Media & IPC Leanness- messages that carry less information due to lack of nonverbal clues Asynchronicity- time gap between messages being sent and received o Ex) sender sends text message- receiver doesn’t see message for a few hours Permanence- digital messages are permanent, “hard copies that can be stored indefinitely and forwarded to others” (pg 28) Tips for complete/effective communication on social media: o Be careful of what you post- be considerate of others o Respect others’ needs for undivided attention (personal chats, etc) o Keep your tone civil o Be mindful of bystanders (whoever can hear your conversation over the phone, or look over your shoulder)
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