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Digital Technologies in Business Chapter 1

by: Jordan Calvert

Digital Technologies in Business Chapter 1 meta 16ss

Marketplace > The University of Cincinnati > Business > meta 16ss > Digital Technologies in Business Chapter 1
Jordan Calvert
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About this Document

Notes, definitions, and summaries of chapter 1in the book
Digital Technologies in Business
Robert Rokey
Class Notes




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This 8 page Class Notes was uploaded by Jordan Calvert on Wednesday January 13, 2016. The Class Notes belongs to meta 16ss at The University of Cincinnati taught by Robert Rokey in Spring 2016. Since its upload, it has received 224 views. For similar materials see Digital Technologies in Business in Business at The University of Cincinnati.


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Date Created: 01/13/16
Technologies for Business chapter 1 notes -Information technology (IT): refers to any computer- based tool that people use to work with information and to support the information and information processing needs of an organization. -Information system (IS): collects, processes, stores, analyzes, and disseminates information for a specific purpose. -Informed user: a person knowledgeable about information systems and information technology. -Reasons why you should be an informed user: 1. You benefit from an organization’s IT applications because you’ll understand what’s “behind” the applications. 2. You’ll be in a position to enhance the quality of your organization’s IT applications that your organization will use. 3. You will quickly be in a position to recommend and possibly select the IT applications that your organization will use. 4. It will keep you up to date on new information technologies and rapid developments in current technology. This will keep you “on top of things” in bringing new ideas and staying up to date with the technology in your business. 5. You will understand how using IT can improve your organization’s performance and teamwork as well as your own productivity. 6. If you want to become and entrepreneur, then being informed will help you use IT when you start your own business. -Managing IT within an organization is no longer the exclusive responsibility of the IS department. -Information systems have enormous strategic value to organizations. When systems aren’t working, the firm can’t function. -Organization’s management information systems functional areas deal with the planning for- and the development, management, and use of- information technology tools to help people perform all of the tasks related to information processing and management. -Data items: an elementary description of things, events, activities, and transactions that are recorded, classified, and stored but are not organized to convey any specific meaning. Can be numbers, letters, figures, sounds, and images. -Information: data that have been organized so that they have meaning and value to the recipient. (ex. GPA by itself is data, but a students name coupled with his/her GPA is information). -Knowledge: consists of data and/or information that have been organized and processed to convey understanding, experience, accumulated learning, and expertise as they apply to a current business problem. -Computer-based information system (CBIS): an information system that uses computer technology to perform some or all of its intended tasks. Because most systems are computerized, the term “information system” is typically used synonymously with computer based information system. -Information technology components: 1. Hardware: consists of devices such as the processor, monitor, keyboard, and printer. Together, these devices accept, process, and display data and information. 2. Software: is a program or collection of programs that enable the hardware to process data. 3. Database: a collection of related files or tables containing data. 4. Network: a connecting system (wireline or wireless) that permits different computers to share resources. 5. Procedures: the instructions for combining the above components to process information and generate the desired output. -Information technology platform: IT components of hardware, software, networks, and databases. -Information technology infrastructure: the IT components plus IT services. -IT personnel use these components to develop information systems, oversee security and risk, and manage data. These activities cumulatively are called information technology services. -Application (app): a computer program designed to support a specific task or business process. -Functional area information systems: supporting pillars for the information systems, namely business intelligence systems and dashboards. -In sales and marketing, managers use information technology to perform the following functions: Product analysis: developing new goods and services Site analysis: determining the best location for production and Distribution facilities Promotion analysis: identifying the best advertising channels Price analysis: setting product prices to obtain the highest total revenues. -Enterprise resource planning (ERP) systems: designed to correct a lack of communication amount the functional area ISs. -A transaction processing system (TPS): supports the monitoring, collection, storage, and processing of data from the organization’s basic business transaction, each of which generates data. -Interorganizational information systems (IOSs): IOSs support many Interorganizational operations, of which supply chain management is best known. -Supply chain: is the flow of materials, information, money, and services from suppliers of raw materials through factories and warehouses to the end customers. -Electronic commerce (e-commerce) systems: another type of Interorganizational information system. -Knowledge workers: professional employees such as financial and marketing analysts, engineers, lawyers, and accountants. All knowledge workers are experts in a particular subject area. -Office automation systems (OASs): typically support the clerical staff, lower middle managers, and knowledge workers. These employees use OASs to develop documents, schedule resources, and communicate. - Business intelligence (BI) systems: provide computer- based support for complex, nonroutine decisions, primarily for middle managers and knowledge workers. -Expert systems (ES): attempt to duplicate the work of human experts by applying reasoning capabilities, knowledge, and expertise within a specific domain. -Dashboards: a specific form of IS that support all managers of the organization. Provide rapid access to timely information and direct access to structure information in the form of reports. -IT reduces the number of middle managers by making managers more productive and increase the number of employees who can report to a single manager. -Ergonomics: The science of designing machines and work settings that minimize injury and illness.


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