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Intro to Human Communication WEEK ONE Ethics

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by: Arianna Kelley-Lomax

Intro to Human Communication WEEK ONE Ethics 15000

Marketplace > Kent State University > Language > 15000 > Intro to Human Communication WEEK ONE Ethics
Arianna Kelley-Lomax
GPA 1.903

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About this Document

These notes are based on Ethics and Communication.
Zachary Humphries
Class Notes
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"Great notes!!! Thanks so much for doing this..."
Lolita Volkman


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This 4 page Class Notes was uploaded by Arianna Kelley-Lomax on Thursday January 21, 2016. The Class Notes belongs to 15000 at Kent State University taught by Zachary Humphries in Spring 2016. Since its upload, it has received 39 views. For similar materials see INTRODUCTION TO HUMAN COMMUNICATION in Language at Kent State University.


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Great notes!!! Thanks so much for doing this...

-Lolita Volkman


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Date Created: 01/21/16
INTRO TO HUMAN COMMUNICATION January 21, 2016  Human communication: transactional process by which people, interacting in a particular context, negotiate the meanings of verbal and nonverbal symbols in order to achieve shared understanding o Communication is transactional  It requires give and take, or back and forth exchange, of information, just as we exchange money for goods or services, communicators exchange ideas, feelings, information and knowledge; communication involves transactions o Communication is contextual  Contexts such as relationship, number of people with whom you are communicating, location, and other situational factors can greatly influence shared meaning. o Communication requires symbol negotiation  Symbols are verbal or nonverbal cues (like words or gestures) that we use to represent ideas, thoughts, feelings, and other information  The symbols we use and those used by others work together to negotiate meaning o Communication involves shared understanding  Learning communication skills helps maximize shared understanding INTRO TO HUMAN COMMUNICATION  Shared understanding is the amount of a message that is successfully communicated.  Learning about the communication process and developing skills that lead to competent communication will help you achieve shared understanding  Context: environment, climate in which the communication occurs (time, place, physical, and social surroundings)  Intrapersonal context o (“self-talk”—affects interpersonal relationship and group interaction)  Interpersonal context o Communication scholars look at the interpersonal context a lot in research  Group context (3-7 people)  Organizational context (as it relates to people’s livelihoods)  Public context (1 to many)  Mass communication (1 to many but it isn’t immediately received by receivers of that message—social media post, viral YouTube video) “Who says what in which channel to whom with what effects?” (Laswell 1954)  Ethics: a system of moral principles that governs how people treat each other  Fundamentals of Ethical Communication: o Responsible thinking o Decision making o Development of relationships and communities INTRO TO HUMAN COMMUNICATION  Contexts  Cultures (all cultures have different codes of ethics, values, beliefs)  Channels (f2f, written, mobile, broadcast media, etc.)  Media (email, skype, phone, voice or word of mouth, etc.)  Miscommunication & Communication Anxiety o Communication takes effort in order to avoid miscommunication o Managing communication anxiety can increase confidence to share thoughts, ideas, and feelings o Learning communication skills can help reduce communication anxiety  Communication as a Process o Communication is an ongoing process that evolves o It is not an isolated event with a clear beginning and end o Various models of communication have attempted to illustrate other characteristics of the process  Transactional Models o Transactional models of communication have evolved to include the following ingredients:  Sender/Receiver  Message/Feedback  Encoding/Decoding  Context  Code  Channel  Context  Noise  Frame of Reference  Factors (in addition to the elements of communication) that impact the communication process INTRO TO HUMAN COMMUNICATION o Culture  Ethnocentrism  Examples of cultural groups:  National, regional, gender, and many other categories o Gender o Technology  Can enhance our communication  Speed and increased access  Can have shortcomings  Lack of nonverbal cues, which complicates communication of emotion  Problems with exposure on social networking sites o Ethics  Honesty in communication should be the goal of any communicator  Characteristics of Competent Communicators o Have good listening skills  They are engaged in communication o Have more satisfying relationships o Can manage difficult communication situations


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