Comm210 Week 3 Notes
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This 3 page Class Notes was uploaded by Jennifer Miner on Thursday January 21, 2016. The Class Notes belongs to COMM 210 at Ball State University taught by Denker in Spring 2015. Since its upload, it has received 67 views.
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Date Created: 01/21/16
COMM210 Lecture Notes 25 January 2016 Communication Apprehension & Listening IMPORTANT DATES: a. First Exam (around midterms) i. Opens Monday, Feb. 29th @ 2pm ii. Closes Sunday, March 6th @ 5pm b. Second Exam i. Opens Monday, April 25th @ 2pm ii. Closes Tuesday, May 3rd @ end of the day _____________________________________________________________________ Iclicker Questions 1. Is it okay if you forget to cite sources in your speeches, outlines, or papers? a. FALSE 2. An example of _____ sitting in the back of class lecture, Lori talking to a friend. a. INTERPERSONAL COMMUNICATION (Remember: *in trapersonal = selfthought) 3. You can hear Lori while you are trying to listen to speaker is an example of: a. EXTERNAL NOISE ___________________________________________________________________ 1. Fear of Public Speaking a. Speaking interpersonally b. Evokes both emotional and physical response 2. Traditional Advice for Public Speaking (terrible ways to cope) a. Imagining audience naked, “just breathe”, looking above audience’s heads 3. Communication Apprehension a. A broad based fear or anxiety associated with real or anticipated communication with another person or persons. Translation: “being scared of either the act or the thought of having to talk to another human” b. Four types of Communication Apprehension i. Trait Like: 1. Shy friends, don’t want to talk or volunteer in group activities ii. Context Based: 1. Depends on the situation: public speech assignment iii. Audience Based: 1. That one judgmental friend or someone who makes you uncomfortable talking iv. Situational: 1. Job interview or meeting boy/girlfriend’s parents c. Reactions to Communication Apprehension: i. BASICS 1. B: behavior, “I don’t have the skill set to accomplish something” 2. A: Affect, moods/feelings, :I am scared, I am worried” 3. S: Sensation, nervous physiological feelings, dry mouth, shaking knees, shaking hands, wanting to throw up 4. I: Imagery, negative mental pictures you visualize, “someone is going to laugh at me, I’m going to fail when I drop my notecards” 5. C: Cognition, negative thoughts minus the pictures, “his will be bad, I will sound dumb” 6. S: Stress (inter personal support & not physically ready) ii. To evaluate which weakness you suffer from, write a short paragraph describing apprehension in your own words. 4. Focused Treatments a. Cognitive restructuring i. Coping statements: “I can do this. People will enjoy my speech” b. Systematic desensitization i. Slow exposure to whatever you’re afraid of 1. EX: if you are afraid of heights, work your way up a ladder wrung by wrung until you are comfortable. c. Visualization i. Mental rehearsal script: “scheduling day out in advanced and in a positive light” d. Physical exercise and stress reduction: gym day or yoga trip e. Interpersonal support: find the smiley person to look at when nervous f. Skills training: class room, practice more, more expose = more comfortability g. Deep abdominal breathing i. Sensation/stress ii. Focus on breathing 5. Tips for Dealing with Communication Apprehension a. Understand that anxiety is helpful b. Don’t wait until the last minute c. Get to know the kids in your class d. Know and pick something you enjoy speaking about so you can focus on the message not the fear e. Selfperception creates anxiety = understand you are nervous and then move past this i. If you don’t draw attention to your failures, your audience won’t notice f. Look for the friendly kind faces in the crowd g. Keep looking for public speaking opportunities i. the more you present the easier it become 6. How To Be A Good Audience a. Present a friendly face b. Stay engaged and facing speaker 7. Pragmatics Principles a. 1. “one can not NOT communicate” i. Even if you aren’t speaking, you can still sendoff messages whether you know it or not b. 2. Content and relational messages i. The way you say something holds a message behind both what you are saying as well as the relationship you hold with that audience. ii. Relational aspect to a message: “professor Denker or sorority sister” 8. SOFTEN (Wassmer’s “Making Contact”) a. S: smile b. O: open body position communicates interest c. F: forward lean expresses excitement d. T: touch = gestures to audience e. E: eye contact f. N: nod, show your interest and agreeance
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