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Listening Behavior Notes

by: Jasmine Notetaker

Listening Behavior Notes CTAC 225009

Marketplace > Eastern Michigan University > CTAC 225009 > Listening Behavior Notes
Jasmine Notetaker

GPA 2.98

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Listening Behavior - CTAT 225 Kitty Vincent 2016 Part 2 of chapter 2
Listening Behavior
Class Notes
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This 4 page Class Notes was uploaded by Jasmine Notetaker on Friday January 22, 2016. The Class Notes belongs to CTAC 225009 at Eastern Michigan University taught by Vincent in Winter 2016. Since its upload, it has received 58 views.

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Date Created: 01/22/16
 Listening Behavior Notes  Chapter 2   Levels of Listening & Responses  ● Semantics   Meaning of words    ● Syntax  Order of words    Different levels of Listening    ● Passive Listening  ○ The receiver sit quietly while the sender is talking  ○ Hears what is being said but  are not comprehending it because  they are easily distracted  ○ Also known as marginal listening  Ex.  Sender : Did you see Julie outside?                     Receiver: What?    ● Responsive Listening  ○ Pretending to listen through motions and listening noises  ○ Almost the same as Pseudo listening  Ex. Sender: Hello, how are you?                    Receiver: Fine thank you..    ● Selective Listening  ○ Only listening to things we support, believe, think, or endorse.   ○ Used in arguments  or debates  Ex.  Sender: The color of the sky is blue.                     Receiver: Unless it’s raining or the middle of the night.    ● Attentive Listener  ○ Listening for main points  Ex. Sender: Everything from chapter one and  two will not be on the test but know the  different types of listen  g.   ● Active Listening  ○ Listening with the ears and total sensory.   Ex. head nodding, leaning forward, etc     ● Empathetic Listening.   ○ Understanding a person's frame of reference by judging with  past experience.       Elements of Listening    ● Hurrier Model    ● Pseudo Listener / Responsive Listening    ● Stage huggers listener  ○ Narcissus.   ○ Keep or shift the focus on them  Ex. Sender: I passed with an A.        Receiver: I knew you would because I passed with an A+.    ● Insulated Listener  ○ Will tune out everything the receiver does not agree with    ● Deflective listener  ○ Take people remarks as personal attacks  Ex. Sender: You look pretty today.        Receiver: So I was ugly yesterday.    ● Ambusher Listener  ○ Find things to attack people  ○ Think they can recall every single detail  ○ Hold on to information for a while  Ex. Sender: I never said Jimmy doesn’t like Mcdonald's.        Receiver: No you were at mcdonalds, had order some fries and a double  cheeseburger, and said ‘Jimmy don't like Mcdonalds because of the movie Supersize Me.’    ● Insistive listener  ○ Miss what is being said   Ex. Sender: How are you?        Receiver: Fine, I guess.    Why Don’t We Listen  Message Overload  Hard Work ​ Ex. feedback  Hearing Problems ​ Ex. earbuds  Preoccupied  Rapid Thoughts  External Noise  ​ x. too loud  Nothing is in the conversation for  Faulty Assumptions  us.  Think we know what the  other person is going to  say before they say it  Ex. Sender: Can you please clean the ­­        Receiver: The car ou , yes Lack of training  Media Influence  Family of non­listeners  Because media changes  every three seconds  Ex.  Facebook, Twitter, Pinterest, etc.) it influence the attention  span and the ability to  listen.    Listening Responsive    ● Silence   ○ Encourage others  to draw out to talk more  Ex. Receiver: How does that make you feel?    ● Questioning  ○ Sincere   ■ To get detail, encourage  Ex. And then what happened?  ○ Counterfit  ■ To trap the speaker  Ex. Is that right?  ○ Tag / Validation  ■ Questions that make a statement  Ex. You're not really wearing that to day, are you?  ○ Hidden Agenda   Ex. What are you doing on friday other than working?  ○ Seeking Correct Answer   Ex. Does this dress make me look f t? ○ Unchecked Subjects  Ex. What’s wrong?    ● Paraphrasing  ○ Reporting Responsive.  ■ review the solidarity   ○ Advising    ● Judging  ○ An evaluation of the receiver responses 


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