Chapter 1 - Introduction to Information Systems
Chapter 1 - Introduction to Information Systems BTE 210
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This 5 page Class Notes was uploaded by Dalia Szkolnik on Sunday January 24, 2016. The Class Notes belongs to BTE 210 at University of Miami taught by Geraldine Perez in Winter 2016. Since its upload, it has received 170 views. For similar materials see Fundamentals of Business Technology & Innovation in Information System at University of Miami.
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Date Created: 01/24/16
Chapter 1 Introduction to Information Systems 11 Why should I study Information Systems Digital native practically means the generation of people who are born during or after the rise of digital technologies Digital immigrant are those who are born before the start of digital technology Providing valuable input to others Recommend and help IT applications Become aware of new technology Understand how IT improves performance Knowing IT benef1ts entrepreneurs Vital to the modern business world Programmers business analysts system analysts and designers 0 Business analysts focuses on designing solutions for business problems and interfaces closely with users to show them how IT can be used innovatively Chief Information Of cer CIO executive in charge of the IS function 0 Highest ranking IS manager 0 Responsible for all strategic planning in an organization 1 Software Architect 8 Database Administrator 11 Clinical Applications Specialists IT computerbased tool to support dataprocessing it is an Industry IS utilizes IT to collect process store analyze and disseminate information for a specific purpose Information systems are extremely expensive to acquire operate and maintain 0 Provide strategic value to organizations Functions of the Managing Information Resources Department 0 Initiating and designing strategic information systems 0 Incorporating the Internet and ecommerce into business organizations 0 Educating organizations about IT 0 Proactiver using knowledge to innovate IT ideas 12 Overview of ComputerBased Information Systems Data raw facts that are collected but not yet organized Information data organized in a meaningful way Knowledge information organized to convey understanding experiences accumulated learning or expertise 9 for example applying past purchases to make recommendations on a website It is an information system that uses computer and telecommunications technology to perform its intended tasks 0 It consists of a combination of hardware software database network procedures and people It is essentially an information system that is developed to provide a solution to a business problem What are its major capacities 0 Store huge amounts of information in an easytoaccess small place 0 Perform highspeed and highvolume numerical computations 0 Quick and inexpensive access to information worldwide 0 Automate most semiautomatic business processes and manual tasks Example having to swipe ones school ID to enter the dorm rooms Hardware devices that accept Software program or process and display data and collection of programs that information processors enable hardware to process monitors keyboard data Computer Based Information System files or tables containing data wireline or wireless that allows different computers to share resources Database collection of related Network connecting system Procedures the instructions that combine all of the above components to process information and generate the desired output People are those who use interface with or utilize the output of the hardware and software IT services the activities of the components IT personnel those who use the components t develop information systems those who oversee security and risk and those who manage data IT components the IT platform which consists of hardware software networks and databases IT personnel IT platform IT services These two function primarily within a single organization Enterprise Resource Planning Systems ERP 0 Provide communication among functional areas Transaction Processing Systems TPS 0 Support the real time monitoring collection storage and processing of data from organization day to day operations This one connects two or more organizations Interorganizational information systems IOSs 0 Supports many interorganizational operations 0 Examples supply chain management and electronic commerce systems Businesstobusiness electronic commerce B2B supply chain management Delivery of products from other organizations suppliers to Macy s Delivery of products of the Macy s brand to the Macy s stores Businesstoconsumer electronic commerce B2C customer relationship management allows the organization to meet the demands of the individuals 0 Customers place online orders and payments receiving digital or physical products from the organization Of ce automation systems OASs 0 Develop documents such as word processing 0 Schedule resources electronic calendars 0 Support communication email videoconferencing voice mail Business intelligence systems B1 0 Support complex nonrouting decisions support lower level managers but to a lesser exent 0 Typically used with a data warehouse and enable users to peforrn their own analysis Expert systems ESs 0 Try to duplicate work of human experts by applying reasoning capabilities knowledge and expertise with speci c domain Dashboards digital dashboards 0 Provide fast access to information for decision making 13 How Does IT Impact Organizations Competitive advantage of replacing people with IT and machines is rapidly increasing The Increase of IT use also creates new job categories 0 These new jobs require more IT knowledge and skills 0 It also creates opportunities for people with disabilities due to speech recognition physical impairment and audible screen tips visually impaired abilities The most important managerial task is decision making IT changes the way decisions are made 0 Nearrealtime information 0 Less time to make decisions 0 Provides tool for analysis to assist in the decision making 14 Importance of Information Systems to Society Constant access to information and communication There is no longer a line between time at work and leisure time at home 0 People are constantly working or communicating with work even when they are in vacation 0 There is no longer the idea of disconnecting since we can always have access to the intemet Robots are being used in manufacturing distribution healthcare farming operations and many other elds 0 Distribution Kiva Robots 9 Amazon red many employees at the end of the last year because such robots replaced them These new robots can locate products and move them to their designated areas allowing for the process of storage in the warehouse to be facilitated o Drones will help the farming operations in the future by monitoring the elds at all times which will eliminate the need for people to be in the elds Betterfaster diagnoses Monitor ill patients more accurately Streamline process of researching and developing new drugs Virtually plan and perform surgeries Accounting and Finance 0 Forecasting determining best sources and uses of funds and auditing Marketing 0 Performs various analysts regarding product price site and promotion ProductionOperations Management 0 Design and manufacture products process customer orders develop schedules control inventory monitor product quality
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