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Management 301 Week One and Two notes Professor Ron Johnson

by: Christopher Raite

Management 301 Week One and Two notes Professor Ron Johnson MGMT 301

Marketplace > Pennsylvania State University > MGMT 301 > Management 301 Week One and Two notes Professor Ron Johnson
Christopher Raite
Penn State
GPA 3.55
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***THIS IS NOT THE CLASS NOTEPACKET*** Covered in these notes are notes emphasized by Proffesor Johnson, and likely are covered on the exam and even possibly exam questions
Basic Management Concept
Ronald Johnson
Class Notes
Management, Penn State




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This 5 page Class Notes was uploaded by Christopher Raite on Wednesday January 27, 2016. The Class Notes belongs to MGMT 301 at Pennsylvania State University taught by Ronald Johnson in Winter 2016. Since its upload, it has received 47 views.

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Date Created: 01/27/16
WEEK ONE NOTES FOR MANAGEMENT 301 ***THIS IS NOT THE CLASS NOTEPACKET, covered in these notes are notes emphasized by Proffesor Johnson, and likely are covered on the exam*** Topics likely on Exam 1 1) What do the Leader / Managers do? **MEMORIZE CHART** Manager Leader Administrator Innovates System/Structure Focus Maintains Develops Relies on control Inspires trust Short Range View Long Range View Asks how and when Asks what and why Maintains Status Quo Challenges Status Quo **Does things right** **Does the right thing** 2) Managers- Does things right **Big word for managers EXECUTION** Leaders- Does the right thing **Big word for leaders STRATEGY** 3) Principles of Followership  Must be easy to follow  Must embrace other followers as equals, no leader  First follower is most import, starts the “fire” for others to join in  Movement must be public and show all followers  Leadership is proved to be over glorified, first follower is the most important in followership 4) Clicker Question: Is it best to be a leader or manager?  It is best to be a leader and a manager, not just one or the other 5) In a For Profit company, the Board of the Directors is at the top of the pyramid  The CEO reports to the Board of Directions  CEO is assessed by Board of Directors 6) Traditional Pyramid: Levels of Management: Found in Business, Education, Gov’t  Known as Top Down Structure Board Of Directors CEO Senior Managers Middle Managers Line Managers Non-Managerial Workers 7) 5% of companies use an Inverted Pyramid: Some traditional companies will show their companies at the top Customers Operating Workers Team Managers Senior Managers CEO Board Of Trustees (Non-Profit), Board of Directors (For Profit) 8) W,L Gore is a famous company for using the inverted structure  Famous model, used students as trial subjects to test their product 9) List of CEO’s  Elon Musk – CEO of Tesla and Space X, Cofounder of PayPal  Tim Cook- CEO of Apple  Ursula Burns- CEO of Xerox  Mary Barra- CEO of GM  Ginni Rometty- CEO of IBM  Ellen Kullman- CEO of DuPont  Indra Nuoyal- CEO of PepsiCo 10) Management Process Planning--- Organizing---- Leading-----Controlling 1. Planning: Setting performance objectives and deciding how to achieve them 2. Organizing: Arranging tasks people and resources to accomplish the work 3. Leading Inspiring people to work hard to achieve high performance 4. Controlling: Measuring performance and taking action to ensure desired results *Managers conceptual Skill increases as a manger rises to the top *Manager’s human skill remains the same as a manager rises to the top, is equally important throughout *Managers Technical Skill decreases as a manager rises to the top 11) Career Issues for Managers, Leadership Competencies: Globalization- Governance- Knowledge- Ethics- Diversity- Self-Management- 12) **Management has been done for all of recorded history** **Management has been seen everywhere in the world** 13) What are the “Big 3” Approaches to MGMT theory and Practice? 1) Classical 2) Behavioral 3) Modern 14) Classical Management:  Fredrick Taylor- Father of Scientific Management  Max Weber- Created Bureaucratic organization= Traditional Pyramid for levels of management  Henri Fayol- Created process of management= 4 functions 15) Fredrick Taylor’s Scientific Principles  Develop a science for each job  Hire workers with right abilities, remove nepotism  Train and motivate workers (science)  Support workers (through science) Goal: To secure maximum prosperity for employer and employee 16) Which item below is part of Taylor’s scientific management?  Develop a science for each job 17) Max Weber’s Bureaucratic Organizations  Clear division of Labor  Hierarchy of Authority  Formal rules and procedures  Impersonal relations in hiring, hire quality employees not friends  Careers based on Merit Key: Power= Ability to course actions Authority=Actions taken voluntarily 18) Henry Ford:  Established Mass production through assembly lines  Used Taylor principles to improve work, his assembly line reduced costs for the company so he doubled to pay of his employees, resulted in higher quality of work 19) BMW’s use of Scientific Management in Video:  Use 35% machines and 65% human force to reduce manually labor  Use of cameras to take pictures of each product to make sure matches perfect quality product  Use lasers to precisely measure the parts of their cars  Use cameras to monitor everything, leave no room for error  Use tons of quality testing to ensure best product  Quality training of their employees is important 20) NASA is known to be the most Bureaucratic Business  Known to be very rigid and inflexible  Work very slow  Bureaucracies= Big companies 21) EXAM QUESTION:  Henri Fayol (Father of Modern Management) used principal of unity of command to fix issues in workplace 22) EXAM QUESTION: Who are the 3 Behaviorists or “Big 3 ”  Elton Mayo  Douglas McGregor  Abraham Maslow 23) Elton Mayo:  Studied the use of economic incentives, changed physical conditions, and fostered group cohesion  Result: No direct relationship found, researcher attention was key, and groups have negative response  Hawthorne Effect: Tendency to live up to expectations 24) What were the results of the Hawthorne Study?  Productivity got better no matter the incentive 25) Maslow’s Hierarchy of Needs Most Important: Physical Need- Food, water, shelter Safety Needs- physical, emotional, financial Social Needs- desire for friends Esteem Needs- respect, competence Final Need: Self Actualization Needs- Progression Principal, Deficit Principal Deficit Principal- if you satisfy a need it will never be a motivatior 26) On Boarding- When you get buddies together within the employees to establish early friendships


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