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PSY 310; Week 2

by: Brianna

PSY 310; Week 2 PSY 310

GPA 4.0

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About this Document

Notes from Chapter 3 and Lecture (1/26)
Basic Counseling Skills
Class Notes
Psychology, counseling skills
25 ?




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This 3 page Class Notes was uploaded by Brianna on Friday January 29, 2016. The Class Notes belongs to PSY 310 at Colorado State University taught by Richards in Spring 2016. Since its upload, it has received 10 views. For similar materials see Basic Counseling Skills in Psychlogy at Colorado State University.


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Date Created: 01/29/16
Reading (Ch 3) Terms ● empathy; understanding the feelings and significance of another person's story ● tutorial stance; to understand client, helper becomes a learner ● self­disclosing statements; helper relates facts about themselves ● self­involving statements; helper expresses thoughts/emotions about client ● transference; client feels emotions that are carried over from parental or love  relationships ● countertransference; helper feels emotions that are a reflection of past/present  relationships Unique Characteristics of a Therapeutic Relationship ● Mutual liking/respect ● Purpose is the resolution of client's issues ● Sense of teamwork with both participants working towards a goal ● Safety and trust are established in contract ● Compensation for the helper ● Relationship is limited to sessions ● Relationship can be terminated at any time How to Create a Therapeutic Relationship ● Relationship Enhancers ○ lead to open and safe relationships between client and helper ○ Empathy ■ Empathy and Differences ■ pay attention to cultural and racial  differences ■ try your best to understand  instances of racism/prejudice ■ Empathy is not... ■ pretending to understand ■ taking on your client's problems ■ not a one­time behavior ○ Self Disclosure ■ associated with positive outcomes ■ moderate levels best ■ self disclosure best at beginning, self involving best further along ■ Known to... ■ make helper more attractive ■ deepen client disclosure ■ encourage expression of feelings ■ Common Mistakes ■ Too Deep ■ Poorly Timed ■ Does not Match Client Experience ● Other Factors ○ Office Environment ■ quiet, comfortable, orderly, well lit ■ decorated and warm ■ "quiet please" sign ■ phone off Therapeutic Faux Pas ● detours that should be corrected ● Suggest ○ client is incapable of solving own problems ○ client needs another person to solve problems for them ● 12 Common Detours ○ Exclamations of Surprise ○ Being Punitive ○ Giving False Reassurance ○ Psychobabble and Premature Interpretations ○ Probing Traumatic Issues when the Client Strongly Resists ○ Transference and Countertransference ■ How to Deal with Transference 1. Convey Acceptance of the Client's  Remarks but Don't Retaliate 2. Use Self­involving Statement to Help the Client Become Aware of How Their Thoughts and Emotions  Affect the Relationship 3. Use the Experience to Help the  Client find New and Better Ways of Expressing their Feelings Lecture (1/26) Hearing vs. Listening ● Hearing; passive process, only requires ears ● Listening; active process, requires ears and mind Why is Listening Important? ● Encouragement/Trust ● Understanding/Validation ● Evaluation (of information) ● Measurement Building Rapport ● Use client's name ○ varies depending on situation ● Attending behavior and client observation skills ● Positive asset search/strength ● Empathy ○ Carl Rogers ○ listen carefully ○ enter world of client ○ communicate understanding ○ Types; ■ Basic Empathy; interviewer responses are roughly  interchangeable with client's ■ Additive Empathy; adds something beyond what  client has said ■ Subtractive Empathy; gives back to client less than  what client says and may distort what was said ○ Ways to Display; ■ Positive Regard; searching for positives ■ Respect and Warmth; nonverbal ■ Concreteness; make therapy live and real, making  sure solutions will be used ■ Immediacy; being in the moment with the client ■ Nonjudgmental Attitude; seeing world from their  point of view ■ Authenticity and Congruence; be true to who you  are ■ Validation; endorse and appreciate the client’s story and normalize ○ Clarifications; ■ not sympathy ■ more than just putting yourself in one's shoes ■ requires constant shift in perspective


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