Week one of notes
Week one of notes LEB 320F
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This 3 page Class Notes was uploaded by Cameron Vine on Monday February 1, 2016. The Class Notes belongs to LEB 320F at University of Texas at Austin taught by Bradley Gold in Summer 2015. Since its upload, it has received 40 views. For similar materials see Foundations of Business Law & Ethics in Business at University of Texas at Austin.
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Date Created: 02/01/16
Chapter 12 Notes 01/28/2016 ▯ Diversity makes good business sense Decreases turnover Decreases absenteeism Helps companies avoid expensive lawsuits Helps companies attract and retain talented workers and diverse customers Drives business growth Produces higherquality problem solving ▯ Deep Level Diversity: Attitudes Three work related attitudes: o Job involvement How active/involved you are in a job How important job performance is to your self worth o Organizational Commitment How closely you identify with organization goals How important staying at the organization is to you o Perceived organization support How much you believe that the organization cares about you and values your work ▯ Cognitive Dissonance Assumes attitudes drive behaviors Dissonance created by: ( disappointed in yourself ) o Inconsistency Between attitudes Between attitudes and behaviors Dissonance is uncomfortable > people will try to reduce it Works only with strongly held attitudesweak attitudes don’t drive behavior ▯ Deep level Diversity: Personality Personality o The Unique combination of psychological characteristics (measurable traits) that affect how a person reacts and interacts with others o Personality Determinants Heredity Environment Situation ▯ MyersBriggs Type Indicator Most widely used personality testassessment instrument in the world (It is DESCRIPTED) o MBTI Personality types Extroverted or Introverted (E or I) Sensing or intuitive (S or N) Thinking or feeling (T or F) Perceiving or Judging (P or J) Introvert Have quiet energy, listen more than talk Extroverts Have high energy, talk more than listen, think out loud ▯ Sensingfocus on the details and the specifics, notice the small things, everything must be super organized, in the organized business workplace sensors often time go into very big detail and don’t go into the big picture idea of the workplace Intuitive Focus on big picture possibilities, live out of their laundry basket, just don’t care about normal things that a sensors would care about, going to go into their boss and tell them look at this brilliant idea I have ThinkingMake decisions objectively, appear cool and reserved, are honest, argue or debate issues for fun Feeling decide based on values, feelings, appear warm and friendly, are diplomatic, tactful, value harmony and compassion, take things personally, are quick to compliment others, are motivated by appreciation, avoid arguments Judgingmake most decisions easily, are serious, pay attention to time, are prompt, prefer to finish projects, work first, play later, want things decided, like to make and stick to the plans, find comfort in schedules Perceiving difficulty making decisions, are playful, less aware of time, run late, play first work later, question need for rules, like to keep plans flexible m want freedom to be spontaneous ▯ ▯ Deep level Diversity: The Big Five model Openness to Experience Imaginative, artistically sensitive, and intellectual Conscientiousness Responsible, dependable, persistent, and achievement oriented Extraversion Sociable, talkative, and assertive Agreeableness Goodnatured, cooperative, and trusting Neuroticism (Emotional Stability) Calm, enthusiastic, and secure or tense, nervous, and insecure ▯ ▯ *External Locus of Control Things aren’t every their fault, less inclined to change their behavior ▯ *Internal Locus of Control much more successful in the business world, I’m in charge of my own fate, easy to manage ▯ ▯ ▯ ▯ ▯ ▯
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